Any type of organization, agency, department, or commercial firm is eligible.
ELAs are designed to fit many different customer requirements and infrastructures, including commercial businesses; government agencies and departments; and other qualifying organizations.
ELAs provide many key benefits
Yes! Customers who regard GIS as a technology key to the success of their business can use an ELA to deploy it to meet mission-critical needs.
Yes! An ELA is designed to help customers integrate GIS with other enterprise applications such as work management, ERP, or business intelligence systems.
Absolutely! Our ELAs fit customers of all sizes. The special features of our ELAs serve the enterprise organization particularly well.
Large-scale Standard ELAs help you begin your GIS journey quickly and easily with a complete platform, including desktop, server, Web services, data, mobile solutions, and more. These ELAs help you build a scalable system that aligns with your business objectives.
Absolutely! We have tiered programs for qualified participants.
Absolutely! We are here to help! Contact us at 800-447-9778 (in the US) or at firstname.lastname@example.org and a representative can help!
Yes, ELAs are designed to help any organization deploy and support large-scale GIS implementations.
Yes! New customers benefit tremendously from the flexibility to deploy as many licenses as are needed and to try all of our core products.
Affiliates in which the customer has greater than 50 percent ownership can be included in an ELA.
Three years is the standard commitment term. However, if your organization has special circumstances, please contact your local Esri representative at 800-447-9778 (in the US) or at email@example.com
You can always renew your ELA with your updated needs. Esri is here to meet your needs and help your organization to build a successful GIS enterprise.
If you are unable to continue with the standard ELA business model, you retain the licenses deployed under the ELA and may then acquire maintenance as you require it. Subscription-based ELAs provide licenses for the term of the agreement.
An ELA typically permits deployment of unlimited quantities of selected Esri products over the term of the agreement. For these unlimited licenses, maintenance is included.
Upgrades and patches can be downloaded from the Internet as they become available. Media can be provided if a customer does not have Internet access.
Each ELA has a designated amount of authorized technical support callers. Esri Support Services is dedicated to providing timely and expert assistance to Esri software users within the United States.
Contact your Esri account manager, your local Esri office or call 800-447-9778 in the U.S. International customers can contact their in-country Esri Distributor.