Frequently Asked Questions

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When are the future dates for Esri UC?
What is my install/customer number? How do I get it?
Last year, my company had x number of complimentary registrations. Why don't we have any this year?
Is there a special rate for U.S. Federal Government employees?
Is lunch provided at the 3D Mapping Forum?
Where do I pick up my badge?
Can I pay for registration on-site?
I would like to be invoiced for my payment. Is this possible?
Do I receive a refund if I cancel my registration for the conference?
What time do I have to be at the conference?
Can I bring my family to any of the events?
Will child care be available?
Does Esri provide a list of attendees for the UC and/or concurrent events?
How can I get assistance if I qualify under the Americans with Disabilities Act?
How do I modify or cancel my hotel reservation?
Do I receive a refund if I cancel my hotel reservation for the conference?
Can I bring my child to a session or into the Expo?
Do I have to be a customer if I only want to go to the Expo?
Are Thursday Night Party tickets transferable? Where can I purchase them?
Can I use my UC complimentary registration from my maintenance towards attending a concurrent event? Preconference Seminar?
Can I only attend a preconference seminar?
Do presenters receive a complementary pass to UC or concurrent events?
Will there be somewhere I can check my suitcase for the day?
Are there any volunteer opportunities in exchange for free admission to the conference?