International Arrival Procedures

International Arrival Procedures

1. Passengers disembark and follow the sign leading to Immigration and proceed to retrieve your baggage

2. Present your passport and Arrival Card at the immigration counter

3. Retrieve your baggage in the baggage hall at the baggage carousel no.6-23 (You can verify the baggage carousel number of your flight on the Baggage Claim Flight Board)

4. After you have your baggage and all your belongings, undergo the Customs inspection.

      - If you have goods to declare, you should go to the exit stating “Goods to Declare” (the red exit)

      - If you have nothing to declare, use the exit stating “Nothing to Declare” (the green exit)

5. Proceed to Arrivals hall on 2nd level (Exits, B&C).

6. Have a pleasant journey

For more information, please contact Information Counter at Suvarnabhumi Airport with 24 hours availability, both inside and outside the terminal building or call 02-132-1888


Telephone Directory

Suvarnabhumi Airport Call Center          66 (0) 2132-1888

Tourist Information Center                      66 (0) 2134-4079

Tourist Police                                           66 (0) 2135-1155, 66 (0) 2134-4070

Limousine                                                66 (0) 2134-2323-5

Lost Property Center                               66 (0) 2132-1880, 66 (0) 2132-1890

Left Baggage Service                              66 (0) 2134-7795-6

CIP Rooms                                              66 (0) 2134-6284

Thai Airways International                     66 (0) 2356-1111