Cancellations received after 9 November 2018, will forfeit 50% of their registration fee. Confirmed registrants who do not participate or who cancel after 26 November 2018, will forfeit their entire registration fee. Substitutions for registrants can be made at any time. Esri reserves the right to cancel any event or training if the minimum registration is not met. If Esri cancels an event, registration fees will be refunded.