Enterprise Agreements (EA)

Packaged EA Programs for Commercial Businesses

Commercial utilities serving customers that have meter counts of 100,000 or less may be eligible for a specially priced, non-negotiable program.

Currently there is one pre-packaged program for commercial businesses:

  • Small Utilities EA program
    Electric, gas, water, and wastewater utilities serving 100,000 customers or less are eligible.


Qualified program participants pay an annual fixed price based on meters served.

  • Program Level One: Meter count up to 10,000
  • Program Level Two: Meter count between 10,001 – 50,000
  • Program Level Three: Meter count between 50,001 – 100,000


The product lists for a Packaged EA Program is fixed and non-negotiable:

  • ArcGIS for Desktop products – Advanced, Standard, Basic
  • ArcGIS for Desktop extensions - - ArcGIS 3D Analyst, ArcGIS Spatial Analyst, ArcGIS Geostatistical Analyst, ArcGIS Publisher, ArcGIS Network Analyst, ArcGIS Schematics, ArcGIS Workflow Manager and ArcGIS Data Reviewer.
  • ArcGIS for Server-based products – ArcGIS for Server - Enterprise or Workgroup (Advanced, Standard, Basic)
  • ArcGIS for Server Extensions - ArcGIS 3D Analyst, ArcGIS Spatial Analyst, ArcGIS Geostatistical Analyst, ArcGIS Network Analyst, ArcGIS Workflow Manager, ArcGIS Image
  • ArcGIS Engine
  • ArcGIS Engine Extensions - ArcGIS 3D Analyst, ArcGIS Spatial Analyst, ArcGIS Geodatabase Update, ArcGIS Network Analyst, ArcGIS Schematics
  • ArcGIS Runtime - Standard
  • ArcGIS Runtime Extensions - ArcGIS 3D Analyst, ArcGIS Spatial Analyst, ArcGIS Network Analyst

Also included in the program are:

  • ArcGIS Online – (1) one annual subscription – varies by program level
  • Portal for ArcGIS  – (1) one annual subscription – varies by program level
  • Esri Developer Network Standard – (1) one annual subscription to the Esri Developer Network Standard (EDN)
  • Esri CityEngine Advanced – (1) one Single Use License and (1) Concurrent Use License
  • Instructor-led Training - 5% discount on all instructor-led training or instructor-led online classes that are scheduled at Esri facilities and sold on a per seat basis.
  • User Conference passes - varies by program level
  • Self-Paced e-Learning – Uncapped access included during the agreement term, as covered under standard maintenance
  • Authorized Technical Support Callers - varies by program level

The following benefits are included in the Small Utilities EA program by meter count levels:

Program Level Technical Support Callers User Conference Passes (per Year) ArcGIS Online Annual Level  Portal for ArcGIS Annual Level
Named Users Included (up to) Service Credits Included
One 2 1 Level 1  Level 1
5 2,500
Two 3 2 Level 2  Level 2
50 10,000
Three 4 3 Level 3  Level 3
100 17,500

Product Add-ons for Program EAs

You can augment your Program EA with the following product add-ons (available for a nominal fee):

  • ArcPad - Uncapped access to ArcPad software
  • ArcGIS Data Interoperability extension - Uncapped access to ArcGIS Data Interoperability software.
  • Training - Specially priced 15-, 21-, or 30-day training packages designed to save you more on Instructor-Led training. This savings is an additional savings over and above the 5% discount on training that is already included in your agreement.

This information is intended for domestic use. For details regarding EAs offered outside the US, please contact your local Esri office worldwide. For questions and quotes, call 800-447-9778 or send your questions to EA Expert.

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