Claims Management

Using a mobile device with GIS helps support claim organizations.

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Optimize Your Claims Workflow

Ensuring your organization is well equipped to deliver quality care to customers who have suffered a loss is mission critical.  Whether staff is in the field or the office, their successful service delivery depends on access to accurate location information.

A claims workflow built on an ArcGIS platform allows you to efficiently identify and leverage relevant location attributes.  This guarantees your staff - regardless of their role or location - has access to information that can help meet customer needs effectively.

An ArcGIS enabled claims workflow gives you tools to:

• Organize your data
• Analyze and Plan event response
• Mobilize claims staff
• Engage customers
• Manage your performance

Best practices

These stories show how insurance organizations are gaining benefits using GIS technology and spatial analysis.

• Improving the Claims Management Process
• Managing Risk in the Worst of Times [Balboa Insurance] [PDF]
• Earthquake Commission of New Zealand
• Insuring America's Farmland