Maintenance Program

Learn about the Esri Software Maintenance Program and get detailed information about

• How you benefit by subscribing to software maintenance
• Your specific qualifying software
• Account and licensing management issues
• Knowledge and productivity resources available to you
• Your most common questions about maintenance

• Esri U.S. Software Maintenance Program [PDF]

For those U.S. customers who require a formal maintenance agreement, the following document is provided:

• Software Maintenance Agreement (optional) [PDF]

Users outside the United States should contact their local distributor for software maintenance policies within their country, as there might be some differences.

ArcGIS for Home Use Installation Support

Noncommercial users in the U.S. who participate in Esri's ArcGIS for Home Use are entitled to Installation Support at no additional charge.