Service and Training Agreements
Esri services and data are provided under license.
Use of Esri services must be in compliance with the relevant Esri license agreement. Please review the terms of the license for the service that you are interested in to ensure compliance.
Esri Professional Services
Esri provides professional services including consulting, programming, and database services under one of the following contracts, as applicable.
Implementation Services Time and Materials Agreement (G-363-B) [PDF]
This agreement is generally used for quick turnaround projects that will be performed on a time and materials basis and do not exceed $50,000 in budget.
Master Services Agreement (E115) [PDF]
This agreement is used for either time and materials efforts that exceed $50,000; project work to be performed on a firm, fixed-price basis; or situations where the parties intend to work on more than one project together (whether time and materials or fixed price).
Esri Services Packages
Esri Services Packages are comprised of predefined, multi-day services engagements at a fixed, all-inclusive price.
Esri Enterprise Advantage Program
The Esri Enterprise Advantage Program (EEAP) components include technical advisory and GIS strategy consulting, system development and maintenance, learning and service credits, and much more.
Other Esri Service Agreements