The Time Is Now "A crisis is an opportunity riding the dangerous wind." EDITORIAL Editor Monica Pratt Contributors Keith Mann Joseph Kerski Matthew DeMeritt Technical Advisors Damian Spangrud Copy Editing Joyce Lawrence DESIGN Graphic Designer Tammy Johnson Photography Eric Laycock Print Coordinator ADVISORY BOARD Corporate Linda Hecht Corporate Alliances crisis Products Dave Scheirer International Marketing Communications Robin Rowe Direct Marketing Matt Artz Industries HOW TO REACH US ArcUser Online Web site (www.esri.com/arcuser number of organizations that have it; the number of industries that use it; Your ArcUser Subscription that GIS is the Advertise in ArcUser advertisement in ArcUser contact the advertising coordinator at Monica Pratt ArcUser Editor Editorial Inquiries ArcUser Editor ArcUser Online Web pages (www.esri.com/arcuser editor's page 4 ArcUser Summer 2009 ArcUser ArcUser is written for users of Esri software. ArcUser is distributed free of charge to registered users of Esri software. www.esri.com