DEpARTMEnTS SOFTWARE AND DATA 6 Business Plan in Your Hand Free BAO for iOS app accesses demographic reports and maps anywhere 6 Ready to Deploy and Easy to Customize Download free ArcGIS Viewer for Flex 2.1 7 Answering Real-World Questions Using 3D volumetric analysis techniques in ArcGIS 10 14 Assessing the Accuracy of Small Area Forecasts Ground truth project validates housing data with ArcGIS 55 Make Numeric Labels More Readable Using table number field formatting is a quick solution BOOKSHELF 56 GIS Bookshelf 57 Reimagining Maps Seminal work on cartographic design reissued USER 58 Taking Geography to the Next Level MANAGER'S CORNER 38 Making the Leap (easier) Support from online communities smooths move from ArcIMS to ArcGIS Server 40 Is Special Data Driving Your Fire Engine? Finding, understanding, maintaining, and mapping special public safety data 59 Your Questions Esri's answers on trends and technology 61 "Unconference" Brings Managers Together Concerns drive agenda at inaugural event 63 The Best of Both Worlds Conference for the GIS education community DEVELOPER'S CORNER 45 From Design to Deployment ArcGIS 10 apps in the cloud EDUCATION 64 GIScience Grand Challenges How can research and technology address big-picture problems? 66 Space-Time Integration in GIS and GIScience HANDS ON 53 Troubleshoot Joins ArcGIS 10 tool identifies join errors beforehand 54 10 Ways ArcGIS 10 Improves Productivity END NOTES 68 Sharing an Amazing Journey Web app chronicles Mt. Everest ascent in near real time www.esri.com ArcUser Fall 2010 5