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October 19, 2009 National Grid Gas Selects ESRI GIS to Improve Operational Efficiency and Enhance Customer Service
Redlands, California—National Grid Gas in the United Kingdom recently selected ESRI geographic information system (GIS) software for its gas distribution front-office transformation program. With ESRI GIS and other IT upgrades, National Grid plans to improve operational efficiency and enhance customer service. National Grid chose ESRI (UK) Ltd. from a global pool of all major GIS vendors. "We ran a robust process to ensure we selected the best GIS product and supplier to deliver our requirements and also deliver the geospatial components into a wider business transformation program," said Corinne Lury, senior IT manager at National Grid. "From a technical perspective, integration is key, requiring close working between all our product vendors. We are pleased to be working with ESRI as we move forward on our exciting journey." More than 80 percent of National Grid's operational and management decisions have a spatial context—from asset management, engineering analysis, and design to operations, marketing, and finance. ESRI GIS enables this information to be more effectively combined, analyzed, visualized, and shared throughout the company. National Grid Gas will take full advantage of GIS by integrating its asset and work management solutions with ESRI's ArcGIS Desktop, ArcGIS Server, and ArcGIS Mobile. "We are delighted that National Grid has chosen ESRI to support such an important transformation project," said Richard Waite, managing director of ESRI (UK) Ltd. "We pride ourselves on our domain knowledge and our ability to work with our customers to understand their specific needs. GIS is now recognized as a critical enterprise capability. We look forward to helping National Grid ensure the success of this project and supporting their business in the long term." # # #. Press Information: |
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