Frequently Asked Questions

Get answers to commonly asked questions about the Nonprofit Organization Program.

Self-Service Support

Access detailed documentation, read our product blogs, or get answers to questions posted by the user community on the ArcGIS forums.

Ask our Experts

Have a question for one of Esri’s experts? Find your industry and locate the Ask Our Experts section for contact information. You can also reach our Technical Support by chat, phone, or email.

Online Tutorials


Esri Nonprofit Organization Program members are eligible for training discounts on Virtual Campus web courses and instructor-led courses. For training questions or assistance, call 1-800-447-9778 or e-mail

Training Discounts

Discounts apply to sales within the U.S. For training opportunities provided by Esri international distributors, please contact your local distributor.

  • Virtual Campus web courses—40% off the standard price
  • Instructor-led classes attended in the U.S.—40% off the standard price of classes at an Esri learning center or in the online classroom
  • Client-site and private classes held in the U.S.—30% off the standard price
  • International Instructor-Led Online classes—25% off the standard price (U.S. sales only)

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