Cityworks is a customer care, service request, and work order management system operating in more and more public works and utility departments. Data model independent, Cityworks can manage any features in a geodatabase: water, wastewater, storm water, streets, signs, traffic signals, parks, facilities, and much more. Cityworks software is powerful, flexible, and affordable and—most important—it is the only Esri GIS-centric solution for public works and utility departments available on the market today. A technological and functional leader, Azteca's Cityworks leverages customers' GIS database investment to support an organization's important work. A proven solution, Cityworks is scalable and open, allowing easy integration within organizations.