ESRI and Xplore Technologies
 

Xplore Offers

ArcPad or ArcPad Application Builder packaged with an Xplore Technologies Rugged iX104C3 Plus Tablet PC with AllVue Technology and options for Trimble GPS Pathfinder ProXT or ProXH Receiver, Trimble's GPS Analyst extension for ArcGIS Desktop and Trimble GPScorrect extension for ArcPad. A special promotional offer for U.S. customers only.

Offers

Package No. 1—ArcPad with Xplore's Rugged iX104C3 Plus Tablet PC
Unit Price: $4,100
Xplore Rugged iX104 C2V Tablet PC Item #100124—ArcPad with Xplore's Rugged iX104C3 Plus Tablet PC with 1.4 GHz Intel® Pentium M 738 Processor, 512 MB of Memory, 40 GB Hard Drive, 10.4-inch XGA Transmissive Sunlight/Indoor/Outdoor Readable Display AllVue Technology, Integrated Bluetooth/56K Modem Package, Addonics USB 24X CD-ROM Drive (Read Only), 55 Wh Battery, Hardened Cover Glass with Active Interface and Pen, Integrated 802.11a/b/g, and Microsoft Windows® XP Tablet PC edition
Package No. 2—ArcPad Application Builder with Xplore's Rugged iX104C3 Plus Tablet PC
Unit Price: $4,950
Xplore Rugged iX104 C2V Tablet PC Item #100125—ArcPad Application Builder with Xplore's Rugged iX104C3 Plus Tablet PC with 1.4 GHz Intel Pentium M 738 Processor, 512 MB of Memory, 40 GB Hard Drive, 10.4-inch XGA Transmissive Sunlight/Indoor/Outdoor Readable Display AllVue Technology, Integrated Bluetooth/56K Modem Package, Addonics USB 24X CD-ROM Drive (Read Only), 55 Wh Battery, Hardened Cover Glass with Active Interface and Pen, Integrated 802.11a/b/g, and Microsoft Windows XP Tablet PC edition

ArcPad Application Builder includes:
  • One copy of ArcPad
  • ArcPad Studio—A desktop application for the personalization and customization of ArcPad including custom input forms
  • First year maintenance, which includes
    • Technical support (via the Web, phone, or e-mail) for one registered caller
    • Direct shipments of software updates for ArcPad Application Builder and single ArcPad license, if and when released

Xplore Technologies Rugged iX104C3 Plus Tablet PC includes a three-year depot maintenance warranty. For warranty or service issues, please call 866-296-8541.

If you do not see the exact configuration you are looking for, please call your local ESRI regional office or Dean Garner at 909-793-2853 ext. 1-4441 for tailor-made solutions.

Additional Cost Options

ArcPad Support Options
APSUP—Support for ArcPad per Year for One Authorized Caller Technical support for ArcPad is available through ESRI's online discussion forums and Tech Notes. For additional support, ESRI offers the following options:

Pay-as-You-Go Support
Users in the United States may purchase technical support by simply calling ESRI's Technical Support Center and charging the service to a Visa, MasterCard, or American Express credit card. You will be charged $50 per incident. You will not be charged for calls involving software defects or enhancement requests.

ASAP Support for Single Users
Single User ASAP Support Service in the United States receives unlimited access to ESRI's Technical Support Center for one year for one authorized caller. To subscribe to ASAP Support Service, contact ESRI's Desktop Order Center.

Phone: 800-447-9778
Fax: 909-307-3039
E-mail: info@esri.com
Hours: 7:00 a.m. to 5:00 p.m. Pacific time, Monday through Friday except ESRI holidays.
ASAP support for ArcPad is $295 per year for one authorized caller.

ESRI Technical Support services are subject to prices, terms, and conditions in place at the time the service is used.

Unit Price: $295

Subject to other terms and conditions on attached sheets.
Xplore Technologies Rugged iX104C3 Plus Tablet PC Accessories and Options

EGPS—External GPS Snap On Module
Includes module in ruggedized housing and software drivers as a complete package. This is a WAAS capable solution. Includes three breakaway mounting plates and hardware-secures to the iX Tablet via associated attach points around the XPL connector. The XPL Snap On Module then connects via integrated screws into the mounting plate. One-year standard warranty applies.
Unit Price: $399

Item 1GB120—Additional cost to replace 512 MB of memory with 1 GB of memory and replace 40 GB Hard Drive with 120 GB Hard Drive only at time of purchase.
Unit Price: $550

Item 1GBUG—Additional cost to replace 512 MB of memory with 1 GB of memory only at time of purchase.
Unit Price: $330

Item 120GB—Additional cost to replace 40 GB Hard Drive with 120 GB Hard Drive only at time of purchase.
Unit Price: $210

Item ATA—12V Vehicle Power Adapter.
Unit Price: $99

Item SLB—Spare 55 Wh Long-Lasting, Li-Ion Battery
Unit Price: $279

Item RKB—Rugged USB, Membrane Sealed, 83-key External Keyboard with Toughpad and User Controlled Backlighting.
Unit Price: $239

Item 48H—Upgrade three-year warranty to 48-hour turnaround time during the three-year warranty.
Unit Price: $99

Item RAS—Rugged Stylus and Tether Kit. This kit includes the Kevlar Tether, Tether Anchor and Screw for the anchor, and Rugged Active Stylus.
Unit Price: $43

Item SAS—Rugged Active iX104 Stylus.
Unit Price: $35

Item SPC—Screen Protector that includes two screen protectors, cleaning solution, cleaning cloth, an applicator, and instructions.
Unit Price: $79

Item APS—Spare AC Power Supply kit that includes 20V, 110/240 AC power supply, and North American power cord (works with the Active X-Stand and the tablet).
Unit Price: $39

Item SFD—Mitsumi Bootable USB 1.44 MB Floppy Drive.
Unit Price: $30

Item SCC—Shoulder Carry Case that includes a protective cover and three carry strap options and allows access to all ports (not dockable).
Unit Price: $39

Item PC—Portfolio Case that includes an area for the keyboard and can be utilized as a tablet stand (not dockable).
Unit Price: $39

Item AXS—Active X-Stand Office Docking Solution
Provides a flexible office docking solution for the iX Tablet. Articulating arm to adjust the tablet orientation. Single battery rapid charger compartment. Charges battery in two to three hours.
Unit Price: $595

Ports include:
2 USB 2.0 port (1 Hub and 1 Powered)
1 CRT port (DB15)
1 P1394 port
1 RJ-45 LAN port
2 Audio jacks (1 Microphone jack and 1 Stereo headphone jack)
1 Power jack
1 Virtual RS-232 port (DB9)
1 Virtual Printer port (DB25)
1 8X DVD-ROM/24X CD-RW/24X CD-ROM

Item AIS—Active Industrial Desk Mount Office Docking Solution
Provides a cradle for the iX Tablet when in use in a nonoffice environment. Durable metal housing. Key lock to secure tablet. Umbilical cable for I/O port expansion and coaxial antenna connection. Includes Power Supply.
Unit Price: $599

Port Replicator Module includes:
2 USB 2.0 port (1 Hub and 1 Powered)
1 CRT port (DB15)
1 P1394 port
1 Microphone jack
1 Power jack
1 DB9 Power port
1 Stereo headphone jack
2 Virtual RS-232 port (DB9)
1 Virtual Printer port (DB25)

Item DCC—Dockable Carry Case Solution
The iX Tablet can be docked in the xStand while it is in this wraparound case. It incorporates a landscape-mode handle and dual hand straps. The case provides access to the I/O, landscape XPL module port, and keypad. It also features an external pen slot.
Unit Price: $105

Item WED—Warranty Extension for the Docking Solutions only at time of purchase-adds two additional years to the standard one-year warranty for a total of three years' warranty coverage.
Unit Price: $49

Item AFR—A-Frame Portable Stand Solution
Provides a low-cost desktop "A" frame that can be folded for maximum portability on which to place Xplore Tablet PC while storing or inputting at a stationary location.
Unit Price: $12

Vehicle Docking Solutions and Integrated WWAN (CDMA, GSM/GPRS) Wireless Option to Cell Networks are also available. The Integrated WWAN Wireless Option includes internal antenna cable, internal antenna integration, and antenna testing using customer supplied wireless card or SIM. Please contact Dean Garner at 909-793-2853 ext. 1-4441 or Neil Tomlinson at 909-793-2853, extension 1-1340, for assistance.

Subject to other terms and conditions on attached sheets.
Trimble GPS Pathfinder ProXT or ProXH Receiver and Add-ons Trimble's GPS Analyst Extension for ArcGIS Desktop

Item 100917—Trimble GPS Pathfinder ProXT Receiver
Trimble's GPS Pathfinder ProXT is a GPS receiver, antenna, and all-day battery in one ultrarugged, waterproof housing. With an advanced design and features, such as EVEREST multipath rejection technology, the ProXT Receiver delivers consistent, reliable, submeter accuracy so you can work under canopy, in urban environments, or wherever accuracy is crucial. The ProXT includes support for Satellite-Based Augmentation Systems (WAAS in the United States) and can also be used in conjunction with the GeoBeaconT Receiver to provide submeter accuracy in real time. For the very best results, postprocessing is easy with the Trimble GPS Analyst extension for ESRI ArcGIS Desktop software. The GeoBeacon Receiver and Trimble GPS Analyst extension for ESRI ArcGIS Desktop software are provided as options with this offering.
Unit Price: $2,495

Item 100918—Trimble GPS Pathfinder ProXH Receiver
The GPS Pathfinder ProXH is a GPS receiver, antenna, and all-day battery in one rugged, waterproof housing. The ProXH Receiver delivers postprocessed subfoot (30 cm) accuracy with Trimble's revolutionary H-Star technology. When high accuracy is critical to your application, the optional Zephyr antenna permits the ProXH Receiver to achieve eight-inch (20 cm) accuracy after postprocessing.
Unit Price: $3,495

Item 100918—Trimble GPS Pathfinder ProXH Receiver
The GPS Pathfinder ProXH is a GPS receiver, antenna, and all-day battery in one rugged, waterproof housing. The ProXH Receiver delivers postprocessed subfoot (30 cm) accuracy with Trimble's revolutionary H-Star technology. When high accuracy is critical to your application, the optional ZephyrT antenna permits the ProXH Receiver to achieve eight-inch (20 cm) accuracy after postprocessing.
Unit Price: $3,495

Subject to other terms and conditions on attached sheets.
Trimble GPS Pathfinder ProXT or ProXH Receiver Options

Mounting Kits
The ProXT and ProXH receivers come standard with a belt clip mounting system that enables you to wear the receiver with only a slight degradation in receiver yield. Different applications may require additional mounting devices, and the following are recommended solutions to suit your requirements. Bundles provide a set of accessories that can be used for standard applications.

Backpack Kit Item 100898—Backpack Kit
The backpack kit provides a high-quality solution for using a ProXT or ProXH receiver. The kit comes with a backpack and 12-inch backpack pole. The ProXT or ProXH receiver mounts directly on the 12-inch backpack pole.
Unit Price: $200

Item 100899—Vehicle Magnetic Mount Kit for the ProXT and ProXH Receiver
The ProXT and ProXH receivers can be used on a vehicle for road centerline mapping. In these situations, it is common to place the receiver either directly on the roof of the vehicle or keep the receiver inside the vehicle and use a 5-meter external patch antenna. For mounting directly on the vehicle, a heavy-duty magnetic mount is needed to ensure the receiver is securely attached. This kit provides for both methods of mounting the receiver.
Kit includes:
  • Heavy-duty magnetic mount
  • 5-meter external patch antenna
Unit Price: $175

Zephyr Accuracy Antenna and Range Pole Kit Item 100907—Zephyr Accuracy Antenna and Range Pole Kit for ProXH Receiver only
This kit supplies you with all the hardware you need to achieve 20 cm postprocessed accuracy with your ProXH. The kit contains a high-quality, dual-frequency Zephyr antenna with 1.5 m cable, a 2 m carbon fiber range pole, a Recon range pole bracket, and a ProXH range pole bracket to provide an all-on-the-pole solution for high-accuracy mapping. This kit is not recommended for use with a ProXT receiver.
Unit Price: $2,710

Subject to other terms and conditions on attached sheets.
Additional GPS Pathfinder ProXT or ProXH Receiver Options

Item 100901—GPS Pathfinder ProXT or ProXH Extended Hardware Warranty
The GPS Pathfinder ProXT or ProXH Receiver Extended Hardware Warranty gives you the assurance that your hardware will be maintained for the period of the warranty.
GPS Pathfinder ProXT and ProXH Receivers come with a standard hardware warranty on your hardware and associated firmware against defective parts and labor for 12 months. Maintenance can be extended for additional 12-month periods by purchasing the GPS Pathfinder ProXT or ProXH Receiver Extended Hardware Warranty.
Unit Price: $325

Trimble GeoBeacon Receiver Item 94575—Trimble GeoBeacon Receiver
The Trimble GeoBeacon Receiver is an integrated, belt-mounted differential correction receiver that adds the precision of real-time differential GPS to your GIS data collection projects using the U.S. Coast Guard beacon corrections. With its built-in Bluetooth radio, the GeoBeacon Receiver communicates cable free to Trimble's range of rugged GPS receivers and handhelds (ProXT, ProXH, GeoXM, GeoXT, and GeoXH) to provide reliable, high-quality, real-time corrections. The GeoBeacon Receiver's advanced design integrates the beacon receiver, antenna, and power supply in a lightweight, compact package.
Unit Price: $1,795

Item 94576—Trimble GeoBeacon Receiver Extended Hardware Warranty
Your Trimble GeoBeacon Receiver comes with a standard 12-month hardware limited warranty. During this period, your Trimble GeoBeacon Receiver is warranted against defects in material and workmanship. You can extend the warranty for an additional 12 months with the purchase of the Trimble GeoBeacon Receiver Extended Hardware Warranty.
Unit Price: $325

Item 94580—Hard Carry Case
Use the hard carry case to transport your Trimble mapping and GIS equipment between jobs. It is made of sturdy polyethylene and is fully foam lined and waterproof, so you can be confident that your equipment is safe. It is designed to hold every component of the GeoExplorer series systems, and GPS Pathfinder ProXT and ProXH Receiver systems, and even has space for a field computer and a GeoBeacon Receiver.
Unit Price: $295

Subject to other terms and conditions on attached sheets.
Trimble GPS Analyst Extension for ArcGIS Desktop

Trimble's GPS Analyst extension for ArcGIS Desktop is the hub for all your GPS data processing needs. GPS Analyst manages the postprocessed differential correction of your GPS data, providing simple, easy-to-use tools to analyze and validate the accuracy of your GPS data. GPS Analyst supports one to many devices, meaning that your organization can centrally manage all GPS data processing needs.
For more product details, please visit
www.esri.com/partners/hardware/trimble-gpsanalyst.pdf.

The purchase price includes one year of software enhancement but does not include telephone support. Trimble is responsible for all support for the product-for Trimble support options, please see www.esri.com/trimbleprioritysupport.

Item 68966—GPS Analyst for ArcGIS Desktop
Unit Price: $1,995

Item 102227—GPS Analyst Software Warranty Enhancement Extension
Unit Price: $295

GPS Analyst comes standard with a 12-month software warranty that entitles you to receive all new GPS Analyst software releases that occur within 12 months of your purchase.

Subject to other terms and conditions on attached sheets.
Trimble's GPScorrect extension for ESRI's ArcPad and Software Enhancement Option

Item 94566—Trimble GPScorrect extension for ArcPad
GPScorrect is an integrated Trimble GPS solution for ArcPad users that enables you to store data so you can process shapefiles at a later time. GPScorrect also gives you seamless control of a Trimble GPS receiver from within ESRI ArcPad software. GPScorrect extension for ArcPad starts automatically when you use ArcPad, ensuring seamless, two-way communication between ArcPad and your Trimble GPS receiver. An icon on the ArcPad toolbar allows quick-and-easy access to GPS setup and status screens.
Unit Price: $495

Item 94567—Extended Field Software Enhancement Coverage
GPScorrect extension for ArcPad comes standard with three months of software enhancement coverage. If any enhancements to the GPScorrect extension for ArcPad software are released during this time, you are entitled to them at no charge. This period of coverage can be extended for an additional 12 months with the purchase of extended enhancement coverage. This extension covers GPScorrect extension for ArcPad only.
Unit Price: $295

Subject to other terms and conditions on attached sheets.
Trimble Support Option

Item 94572—Priority Support
Phone-based technical assistance is not included with Trimble products. For a review of your Trimble support options when purchasing through ESRI, please visit www.esri.com/trimbleprioritysupport. Priority Support gets you in contact with Trimble experts who will answer your questions within one business day.

Priority Support gives you 12 months' support for one registered contact. Your support requests will be dealt with directly by an authorized Trimble Support representative who will assist you with Trimble and ESRI mobile GIS products.
Unit Price: $595

Subject to other terms and conditions on attached sheets.

ESRI Quotation Terms and Conditions

This quotation is valid until September 26, 2008. These prices and terms are valid only for items purchased and delivered within the United States excluding Guam, Puerto Rico, and the Virgin Islands.

This quotation information is proprietary and may not be copied or released other than for the express purpose of system selection and purchase. This information may not be given to outside parties or used for any other purpose without written consent from ESRI.

Order Process

The order process is initiated when ESRI receives an original purchase order or some form of advance payment. Several additional documents (e.g., credit application, if not using credit card, and tax exemption certificate) are required to complete the order.

IMPORTANT! Collectively, these documents contain the authorizations and information necessary to ship proper versions of the software on the correct media. Please return them promptly to avoid unnecessary delays in shipping. Please return all documents by mail or express courier or as otherwise directed.

Please show the following remittance address on your purchase order:

ESRI, File #54630, Los Angeles, CA 90074-4630

Delivery

FOB ORIGIN

Software: Allow 30 days from ESRI's receipt of purchase order, signed software license agreement(s), and other documents, as required.

Hardware: Manufacturer's terms apply. Lead times depend on make/models purchased.

Standard delivery method is ground or two-day air for software and surface carrier for hardware. Actual delivery method may vary depending on weight. Other service is available for an additional fee
(e.g., overnight delivery).

Payment Terms

Net 30 days, on approved credit.

Warranty

Warranty and service are provided by manufacturer(s).

Taxes

Prices quoted do not include applicable sales or use taxes unless so stated. In preparing your budget, please allow for applicable sales tax. ESRI reserves the right to collect sales tax assessed by states as required by law. ESRI will add state sales tax to the invoice unless ESRI is shown proof with the order that your organization is tax exempt or pays state tax directly.

ESRI collects and pays sales tax in Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Indiana, Kansas, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, and Wisconsin. ESRI reserves the right to collect sales tax assessed by additional states as required by law.

Ordering Information

How to Order
  1. Complete the domestic order form and credit application, if not previously on file with ESRI.
  2. Add other desired options.
  3. Add any applicable sales tax (see order form).
  4. Provide purchase order or other form of payment.
  5. Send your completed order and credit application to your ESRI regional office or
      ESRI
      Customer Service
      380 New York Street
      Redlands, CA 92373-8100
  6. Your hardware and software will be shipped to you within 20-40 days after all paperwork has been completed and credit approved. Manufacturer availability may change delivery terms.
Terms of the Offer
This offer is valid only in the United States excluding Guam, Puerto Rico, and the Virgin Islands.

This offer is only available as a bundled hardware/software system.

Delivery terms: 20–40 days after receipt of completed order and approval of credit. Manufacturer availability may change delivery terms.

Questions?
Contact your ESRI regional office regarding the terms of this offer or general questions.

Contact Dean Garner at 909-793-2853 ext. 1-4441 to discuss hardware options not provided in the attached quotation.

Contact Kelly Campos at 909-793-2853, ext. 1-1831, regarding the status of your order.

Regional Contacts

iX104C3 Plus with AllVue Specifications

Processor Specifications
  • CPU: Intel Pentium M 738
  • Chipset: Intel 855 GME-400 MHz
  • Processor Speed: 1.4 GHz
Dimension and Weight
  • 4.95 lbs. (2.5 kg) with standard battery
  • 11.20" W x 8.25" H x 1.60" D
  • (284.5 mm x 209.60 mm x 40.60 mm)
Interface Specifications
  • Wireless Radio Bays: One User-Accessible Type I or Type II PC card slot (PCMCIA cardbus version 3.0), One User-Accessible OEM radio bay
  • Integrated Interfaces: DC in Two USB, 2.0 Microphone and Headset jack, LAN (RJ-45) 10/100/1000 Mbit, 15 pin D-SUB connector for external, VGA monitor, Remote SIM socket for eGPRS
  • Keypad/User Controls: Application buttons with primary and secondary functions, Power on/Suspend/Resume button, Reset button, Integrated Fingerprint Scanner
  • Status Indicators: Power, charge/DC-in, warning
Power Specifications
  • Extended Life Battery: Eight cell removable Lithium ION prismatic, (Optional) 7.4V @ 7600 mAh (55 Whr), Recharge time: 3.5 hours (90%), Life: up to 5 hours, Suspend life: Minimum 5 days
  • Bridge Battery: Six cell NiMH, 45 m Ah, Life (with suspend-to-RAM on bridge battery only): 5 minutes from full charge
  • AC Adapter: Autosensing 100-240V, 50-60Hz supplying 19 VDC, 3.42 A current
  • Battery Storage: Temperature: 32° to 140° F (0° to 60° C) at (Recommended) 40 to 60% capacity
  • Battery Charge: Temperature: 32° to 113° F (0° to 45° C)(Recommended)
Memory & Storage Specifications
  • Main RAM: 512 MB, 1 GB (optional)
  • L2 Cache: 2 MB on-die
  • BIOS ROM: 8 Mbit (FWH)
  • Hard Disk Drive: 40 GB IDE HDD, 120 GB IDE HDD (optional) With hard drive heater
Audio Specifications
  • Audio: AC'97 codec, Onboard microphone with noise cancellation, Onboard integrated stereo speakers
Additional Specifications
  • Operating System: Microsoft Windows XP Tablet Edition
Display Specifications
  • Display: 10.4" XGA TFT (1024 x 768), 16M colors, 32-bit true color, AllVue LCD technology for enhanced indoor/outdoor display, Active digital sensor, Optional resistive touch digitizer (Dual Mode), Optional Dual Mode AllVue Plus
  • Brightness: 16 levels
  • Viewing Angle: Horizontal 30 degrees (minimum), Vertical 10 degrees (minimum)
  • Contrast Ratios: Typical 250:1 (minimum 100:1)
  • VRAM: Intel Extreme Graphics 2 technology, 64 MB shared memory
Environmental Specifications
  • Temperature: MIL-STD 810F methods 501.4 & 502.4
  • Operating: -4° to 140° F (-20° to 60° C)
  • Storage: -40° to 167° F (-40° to 75° C)
  • Cold Boot (battery): 32° F (0°C) @ 70% charge
  • Cold Boot (AC adapter): any
  • Thermal Shock: 1.5°C < 5°C / minute over -20°C to 60°C
  • Humidity: MIL-STD 810F method 507.4, 0 to 95% noncondensing
  • Transit Shock: MIL-STD 810F method 516.5, Up to 4' drop to concrete, all surfaces, edges and corners
  • Crash Shock: MIL-STD 810F method 516.5 75g, 11ms, Terminal sawtooth
  • Vibration: MIL-STD 810F method 514.5C-17, 0.4g^2/Hz, 20 Hz - 1000 Hz, -6dB/octive 1000 Hz - 2000 Hz
  • Vehicular Vibration: MIL-STD 810F method 514.5C-17, Composite wheeled vehicle
  • Enclosure Class: MIL-STD 810F method 510.4 procedure 1, Sand & dust: Particle size < 149 µm, 10 ±7 g/m3 particle density, 1.5 m/s to 8.9 m/s wind speed, MIL-STD 810F method 509.4 Salt fog: 5% saline for 48 hours (12 wet, 12 dry, 2 cycles), MIL-STD 810F method 505.4
  • Solar radiation: 1120 W/m2 (355 Btu/ft2/hr)
  • UVB @ 50°C, 7 x 24 hr cycles), IP 65 equivalence
Agency Approvals
  • Emissions: EN55022 (CISPR22) Class B, FCC 15, Class B; CE
  • Immunity: EN55024
  • Safety (per Wistron): UL 60950, EN60950, CSA Haz-Loc Class I, DIV 2 with 41 Whr and 55 Whr batteries and all wireless radios e-mark approval, e11 022821, Atex Zone 2, Category 3, RoHS Compliant

XPLORE TECHNOLOGIES LIMITED WARRANTY

Terms and Conditions of Warranty to the End-User

WHAT IS COVERED BY THIS WARRANTY
Xplore Technologies Corporation of America, Xplore Technologies International and Xplore Technologies Corp. (collectively, "Xplore") warrants for the duration of this warranty that Xplore's products purchased from Xplore or from an Xplore authorized channel partner, which are comprised of the Xplore iXTM family of products ("Products") produced by Xplore are to be free from defects in material and workmanship under normal use and service subject to the terms and conditions set out below. This Limited Warranty applies to Xplore's core proprietary Products and excludes, but is not limited to, all other products and accessories supplied and/or distributed but not manufactured by Xplore ("Accessories") which are expressly warranted by their respective manufacturers. For these Accessory items that do not carry the Xplore trademark Xplore will provide a warranty depot service. Software media and the contained data, in addition to abusive wear of the LCD screens, are not covered under this Limited Warranty. This Limited Warranty extends only to the original purchaser of Products from Xplore or an Xplore authorized channel partner (the "Original Purchaser"). It is not transferable to anyone who subsequently purchases Products from the Original Purchaser.
LENGTH OF WARRANTY
This Warranty is valid for a period of three (3) years for the iX104TC2 and iX104C3 tablets from the date of receipt of Products by the Original Purchaser and for the period of time offered by the individual manufacturers for other Accessories sold by Xplore. During such period, Xplore will, at its option, either repair or replace with new or reconditioned (of equal or better quality) parts any of the Products sold by Xplore which prove to be defective, provided that such Products are returned in accordance with the terms of this Limited Warranty. All exchanged parts and Products replaced under this Limited Warranty will become the property of Xplore. Extended warranties on the iX Products are available as options. The warranty period for Accessories is as provided by the individual manufacturer.
TERMS AND CONDITIONS

This Limited Warranty does not cover any Product not purchased from Xplore or from an Authorized Xplore channel partner. This Warranty also does not cover damage resulting from the following:

  • abuse, accident or misuse as a result of use beyond published Xplore specifications;
  • intentional damage;
  • modifications and/or alterations of the Product not performed by Xplore or an authorized Xplore Service Repair Center;
  • the use of parts not produced or approved by Xplore;
  • scratches or abrasions to the Product's screen/display;
  • service work undertaken by anyone other than Xplore or an authorized Xplore Service Repair Center; or
  • improper installation (to include the absence of surge protection in vehicle installations), testing, operation, use or handling of the Product.
This Limited Warranty and the statute of limitations shall run concurrently with any acceptance period. No suit, litigation, or action shall be brought based on the alleged breach of this Warranty or implied warranties more than two (2) years after the date of purchase by the Original Purchaser in those jurisdictions allowing such a limitation, otherwise, no such action shall be brought more that two (2) years after the expiration of this Limited Warranty.

HOW TO OBTAIN WARRANTY SERVICE
  • Immediately notify Xplore or the Xplore authorized channel partner who sold the Xplore Products, of problems encountered during the warranty period. As appropriate, Xplore or the Xplore authorized channel partner will provide a return material authorization number (the "RMA" number) for the return of your Product and/or Accessories.
  • Label and/or include the following information with the Product/Accessories shipping container:
    • your name, address and telephone number;
    • the RMA number received from Xplore or an Authorized Xplore channel partner; and
    • a description of the problem.
  • Receive shipping instructions from Xplore's or authorized channel partner's RMA coordinator when you receive your RMA number. Return the Product and/or Accessories at your expense and insurance coverage with the above-noted information to the address noted below or an address provided by Xplore's authorized channel partner. Xplore will ship the repaired or replaced Products and/or Accessories to the source.
ADDITIONAL INFORMATION
  • The agents, channel partners and employees of Xplore are not authorized to make modifications to this Limited Warranty, or additional representations, warranties or conditions binding on Xplore about or for Products, Accessories, or other products sold or licensed by Xplore. Additional statements, whether oral or written, except signed written statements from an officer of Xplore, do not constitute warranties and should not be relied upon.
  • This Limited Warranty gives you specific legal rights. You may also have other rights, which vary from one jurisdiction to another.
  • "THIS EQUIPMENT IS SUITABLE FOR USE IN CLASS I, DIV 2, GROUPS A,B,C,D (for equipment certified under Part A); CLASS I, ZONE 2, Ex nA ONLY" (for equipment under Part B).
  • "FOR EQUIPMENT CERTIFIED FOR USE IN CLASS I, DIV 2, ONLY USE BATTERY PN: 11-09017 OR 11-09018; FOR EQUIPMENT CERTIFIED FOR USE IN CLASS I, ZONE 2, ONLY USE BATTERY PN 11-09017 OR 11-09018".
  • "WARNING - EXPLOSION HAZARD - DO NOT REPLACE BATTERIES AND/OR INTERNAL CONNECTORS UNLESS POWER HAS BEEN SWITCHED OFF OR THE AREA IS KNOWN TO BE NON-HAZARDOUS".
  • "WARNING - EXPLOSION HAZARD - DO NOT DISCONNECT EQUIPMENT UNLESS POWER HAS BEEN SWITCHED OFF OR THE AREA IS KNOWN TO BE NON¬HAZARDOUS".
  • "WARNING - EXPLOSION HAZARD - SUBSTITUTION OF COMPONENTS MAY IMPAIR SUITABILITY FOR CLASS I, DIV 2".
  • FOR ANY BREACH OR DEFAULT BY XPLORE OF THIS LIMITED WARRANTY OR WITH RESPECT TO ANY CLAIM ARISING FROM OR RELATED TO THE PRODUCTS AND ACCESSORIES, XPLORE'S ENTIRE LIABILITY, REGARDLESS OF THE FORM OF ACTION, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), SHALL IN NO EVENT EXCEED THE AMOUNT PAID BY YOU TO XPLORE OR TO XPLORE'S AUTHORIZED CHANNEL PARTNER FOR THE PRODUCT OR ACCESSORY THAT IS THE SUBJECT OF THE CLAIM.
  • XPLORE, ITS AFFILIATES, SUPPLIERS AND AUTHORIZED CHANNEL PARTNERS ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LOST PROFITS, FAILURE TO REALIZE EXPECTED SAVINGS, LOST DATA OR OTHER ECONOMIC LOSS OR DAMAGES, ARISING OUT OF THE USE OR INABILITY TO USE A PRODUCT OR ACCESSORY EVEN IF XPLORE, ITS AFFILIATES, AUTHORIZED CHANNEL PARTNERS OR SUPPLIERS HAVE BEEN ADVISED OF OR COULD REASONABLY FORESEE THE POSSIBILITY OF SUCH DAMAGES.
  • EXCEPT FOR THE WARRANTIES EXPRESSLY SET FORTH ABOVE, XPLORE DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS OF ANY KIND OR NATURE, INCLUDING WITHOUT LIMITATION, REPRESENTATIONS, WARRANTIES AND CONDITIONS OF QUALITY, PERFORMANCE, RESULTS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW FROM A COURSE OF DEALING OR USAGE OF TRADE.
  • Xplore reserves the right to upgrade hardware, software and firmware at its discretion to the most current level where appropriate during standard warranty service.
  • The battery warranty is 1 year or 300 charge / discharge cycles which ever comes first.
COMPANY INFORMATION

All requests for warranty service from Xplore should be made to the following, otherwise contact your Authorized Xplore Channel partner:


 
Contact Us | Privacy | Legal | Careers