Springfield, Massachusetts, Purchases CartęGraph Software Suite

Dubuque, Iowa, March 6, 2006—CartęGraph Systems, Inc., is proud to announce that the city of Springfield, Massachusetts, chose CartęGraph software for a cost-effective, integrated asset management solution. Springfield joins the hundreds of other entities utilizing CartęGraph software to achieve better efficiencies in their organizations.

Springfield, the third largest city in Massachusetts (population 152,157), selected the management solutions provided by the CartęGraph Software Suite. After reviewing other software systems, the city chose CartęGraph based on its software features, its new ESRI ArcGIS software-embedded solution, its ease of use, and because it was the most cost-effective solution. The city purchased 20 concurrent licenses and looks to expand as implementation continues.

"We are really excited about getting started," commented Bob Houldson, Springfield's communications technician. "Right now we have a lot of Access databases, and with CartęGraph we will be able to tie many of those together in one system. Our goal is to be able to connect the information easier as well as having a cost associated with everything."

Customer service is one of the first steps Springfield will concentrate on during phase one of the implementation. Multiple phone numbers are currently being used, and with the new system, Springfield wants to funnel everything through one. The four service representatives will then have all the needed information on their screens, minimizing the need to transfer the caller repeatedly. Another area of focus is automating the inventory, possibly by using bar codes. Other areas of interest include working with the city engineers to start rating the pavements and inputting the city's assets.

To learn more about CartęGraph prior to purchase, city officials visited CartęGraph client the town of Brookline, Massachusetts. During their visit, they were excited to see how the town was able to easily run a report to send to the Federal Emergency Management Agency after a disaster. Before, Springfield had to calculate employees' time, contractors' time, and material used to get the cost associated with a storm; now with CartęGraph the information will be at their fingertips.

With CartęGraph software, Springfield is finding a better way to serve its constituents, while maximizing the efficiency and effectiveness of its organization. For more information on CartęGraph, visit www.cartegraph.com.

About CartęGraph
CartęGraph provides ESRI ArcGIS software-based and stand-alone maintenance management systems for public works and utilities organizations striving to make better decisions and ultimately improve productivity, efficiency, and quality within state and local governments.

The foundation for CartęGraph products is flexTECHNOLOGY—out-of-the-box customizable software that offers feature, functionality, and integration options for the inventory, collection, and management of infrastructure assets, work orders, and service requests.

CartęGraph software is used worldwide by more than 1,000 government organizations at the local, state, and federal levels.

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More Information
Keri Samson
Market Development Manager
563-556-8120, ext. 6210
563-556-8149 fax
kerisamson@cartegraph.com
www.cartegraph.com