Workforce for ArcGIS

Smarter Field Workforce
Coordination at Your Fingertips

ArcGIS Workforce

A 360o View Keeps Things Right

A common view in the field and the back office allows the right things to happen: the right worker at the right place with the right tools to do the right job.

ArcGIS Workforce

Smart Devices, Smart Workers

Using devices to carry their maps and assignments makes it easy for your field workers to stay organized, report progress, call for assistance, and remain productive.

ArcGIS Workforce

Real-time Awareness

Gain insight from the office into the status of field assignments. Quickly adapt as priorities for field work change.

ArcGIS Workforce

Integrated with ArcGIS

Combined with other ArcGIS apps, you can maximize efficiency in your field workforce on a platform you trust, with the flexibility to run in the cloud or in your own IT infrastructure.

How It Works

ArcGIS Workforce

Work is assigned to field workers

Status is reported back to the office

How It's Used



Workforce for ArcGIS replaced an outdated paper process for an inspection and replacement project with 5,300 gas meters. The app organized complex workflows and made them simple and allowed work to be completed much more quickly with progress visible to management at all times. Read the story.

Sales Leads

Sales Leads

Timely follow-up and effective qualification of hot sales leads is critical to success. Territory managers can apply a location strategy to plan, prioritize, and assign opportunities in a quick and agile fashion. Field staff use their smartphones or tablet devices to receive and quickly respond to qualified leads.

Centralized Planning

Centralized Planning

Local governments seek to enhance the quality of life for their citizens. A centralized planning process with real-time capabilities to monitor activities provides an effective way to organize community events. Sharing critical information that impacts constituents and event crews allows everyone to have an enjoyable experience. Read the story.

Capital Improvements

Capital Improvements

Capital improvement projects require constant supervision, inspection, and adherence to safety regulations. With varied contract work that demands a wide range of skilled contractors, Workforce for ArcGIS helps to streamline processes and allows you to monitor and manage work assigned to contractors and inspectors.

One Call Tickets

One Call Tickets

Scheduled excavations near underground pipelines, cable lines, or water mains generate electronically transmitted dig tickets from One Call Centers to affected facility companies. Integrating Workforce for ArcGIS into a ticket management system maximizes efficiency and accuracy by using mobile devices rather than paper to coordinate and manage field activities related to tickets.

Downed Trees

Snow, ice, wind, hail and even heavy rain can cause significant damage to residential trees. Uprooted, decapitated or branches broken by weather can wreak havoc in communities. Following a weather event, Workforce for ArcGIS can help plan, respond, and repair damage caused by downed trees and restore service quickly.

Get More out of Workforce for ArcGIS

Use this set of ArcGIS apps in combination with Workforce for ArcGIS to maximize efficiency in your field workforce.

Navigator Plus

for ArcGIS

Get field workers on the best possible route.

Collector Plus

for ArcGIS

Use map-centric workflows to capture detailed asset information.

Survey123 Plus

for ArcGIS

Use a form-centric workflow to capture data in any environment.

Operations Dashboard Plus

Dashboard for ArcGIS

Monitor, track, and assess your operations.

Learn More About Workforce for ArcGIS →

Get Started with Workforce for ArcGIS

Currently available on iOS and Android.
An ArcGIS organizational account is required to use Workforce for ArcGIS.


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