The program is one of Esri's Extended Support programs, which combine the expertise of the Esri Professional Services, Educational Services, and Support Services groups to provide options for the highest level of software and project support available.
Note: The Enterprise Advantage Program allows you to receive general technical advisory and consulting services support; however, any project-related activities that require Esri Professional Services support will be scoped, budgeted, and scheduled separately.
The Enterprise Advantage Program is a prepaid technical advisory, training, and services support subscription designed to meet the specialized needs of Esri's enterprise GIS customers in the United States. The program offers focused technical advice; a flexible spending program for any combination of select consulting services support, Premium Support Services, and training; plus other exclusive advantages. The program components are designed to help you get the maximum value from your GIS investment.