Esri Extended Support [PDF]
Taking a COTS-Based Approach to Enterprise GIS [PDF]
This white paper provides a framework for planning a commercial-off-the-shelf-based enterprise GIS based on the real-world implementation experiences of the Esri Professional Services team.
Enterprise GIS for Local Government [PDF]
This white paper introduces a set of best practices to help governments move away from isolated or, at best, loosely related departmental GIS to an integrated GIS that serves the entire organization as an enterprise.
Esri Geospatial Portal Technology [PDF]
This white paper introduces Esri's approach to the discovery and exchange of geospatial information on the Web and outlines portal technology Esri has developed in that context.
System Design Strategies [PDF]
This technical reference document shares a system design strategy that promotes successful selection of GIS enterprise architecture (updated twice a year).
Thinking About GIS, Third Edition: Geographic Information System Planning for Managers—This book details a practical method for implementing a GIS developed by the man known as the "father of GIS," Dr. Roger Tomlinson.