Services
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Special Industry Service
Operations and Maintenance
- Technical support
- Performance monitoring
- Systems maintenance
- Software maintenance
This stage involves supporting the installed application in the production environment.
During this phase, we will help you implement a support plan that will allow you to respond effectively to changing user and technology needs. The goal is to develop the expertise of your employees and ensure viability of the system into the future. Based on the identified performance baseline and metrics, we will develop administrative procedures to streamline system tuning. We will also help you design a maintenance plan for your geodatabase and a process for managing system enhancement requests.
Deliverables
Deliverables at this stage include
- Technical support plan and materials
- Performance monitoring plan, design, and automation
- Systems and software maintenance plans and processes
- Process for managing enhancement requests
Related Services
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Contact us for help with your GIS project or request a call from a Professional Services representative. Outside the United States, contact your local distributor for project support.
