Case Studies
Industry
Company
Case Study
Apex Office Supply
When Apex Office Supply first began in 1986, it was easy to process orders by hand. The driver manifest was printed after the orders were entered into the system, then it was up to the drivers and delivery manager to decide how to schedule delivery.
View case study [PDF]
Coinstar, Inc.
As easy as it may seem, placing Coinstar machines at the right store location is extremely complex and of vital importance. Maximizing the best location for meeting consumer needs is the difference between business success and failure.
View case study [PDF]
Coop Norge AS
Coop Norge has implemented a loyalty program that issues its shoppers unique identification cards that provide them greater discounts on their purchases. At the same time, the cooperative collects shopping habit information that allows it to understand its customers’ needs and serve them better.
View case study [PDF]
DHL Express Europe
DHL is always on the lookout for improving how it does business. In 2002, as part of a test project, the company tackled the challenge of streamlining its pickup and delivery (PuD) system in Sweden, where DHL operates 1,400 vehicles.
View case study [PDF]
Levi Strauss & Co.
LS&CO. wanted to increase distribution to more specialty stores such as general merchandise/work wear and western apparel outfitters. These stores often serve a demographic that is traditionally underserved by other retail channels.
View case study [PDF]
MotionBased Technologies
MotionBased Technologies was founded on the premise that technology can help performance athletes get more out of their workouts. MotionBased had an idea to use a PC-enabled global positioning system (GPS) device to track training data.
View case study [PDF]
New Zealand Post
Like most postal authorities the world over, NZ Post has traditionally captured address data directly from a widely distributed delivery network applying only ad hoc quality management.
View case study [PDF]
Preprint Publishing
Does lowering a newspaper's circulation base improve a company's bottom line? Not usually, but according to Howard Tietjen, marketing and media manager for Preprint Publishing, it is possible—and profitable.
View case study [PDF]
Productos Ramo S.A.
Ramo has enjoyed a period of dynamic growth, making it necessary to increase production. To embrace this growth in the most effective manner, Ramo decided to perform a client survey to reorganize its distribution network.
View case study [PDF]
South Bend Small Business Development Center
"One of our biggest challenges was finding the best method to provide demographic information to our clients so they can feel confident about their business decisions," says Jan Fye, regional director of SBSBDC.
View case study [PDF]
Tacoma Community College
TCC wanted to identify where continuing education (CE) students live and compile demographic data about them to better understand and serve its market area. By analyzing this data, TCC could identify new CE market segments and develop market-driven programs to boost enrollment and revenue.
View case study [PDF]
The Arizona Republic
The Arizona Republic needed to fine-tune targeting of customers for its advertisers. Some advertisers wanted the ability to target their ads to certain segments of the population (for example, dog owners) or just to certain areas.
View case study [PDF]
The Washington Times
Like all daily newspapers, The Washington Times must provide timely, attention-grabbing news and compete for readers against a variety of media such as other newspapers, radio, television, and the Internet.
View case study [PDF]
Geospatial Intelligence for the Warfighter
Intelligence analysts, military planners, and warfighters use Distributed Geospatial Network (DGInet) technology to search massive amounts of geospatial and intelligence data that’s then used to create intelligence products.
View case study [PDF]
Portuguese Military Geospatial Data Infrastructure
The Portuguese military uses tools developed by the Portuguese Military Geographic Institute (IGeoE) to produce digital geospatial information at various scales for mission planning and situational awareness.
View case study [PDF]
SafeSite Software for Force Protection
Anti-terrorism and force protection personnel use SafeSite Plan software from Geographic Information Services, Inc., to maintain security readiness on military installations. Analysts perform risk assessments, vulnerability analyses, and other studies to ensure operational security.
View case study [PDF]
Langley Air Force Base Flood Mapping Tool
Armed with lessons learned from planning for and responding to hurricanes over the years, the Geo Integration Office (GIO) at Langley Air Force Base in Virginia developed a tool to better predict the effects of flooding on the base and in the surrounding community during major storms.
View case study [PDF]
The National Geospatial-Intelligence Agency
Geospatial intelligence is a critical tool for U.S. armed forces and the intelligence community, aiding the front line by providing accurate depictions of the geographic features relevant to the mission at hand.
View case study [PDF]
Norwegian Military Uses Online Tool to Select Training Areas and Ranges
The Norwegian Defence Estates Agency, in cooperation with ESRI distributor Geodata AS, developed an innovative online system for ordering and administering training areas and weapons ranges. This system saves time when ordering ranges and maximizes the availability of ranges to use.
View case study [PDF]
GeoRover Tools for Collecting Field Data
Analysts and warfighters use the GeoRover suite of tools developed by SAIC for collecting data in the field and processing data, in real time or after a mission, from GPS receivers, digital cameras, voice recorders, or other collection devices.
View case study [PDF]
Swedish Situational Awareness System
The Situation Geographic Information System (SIGIS), a Web-based solution used by Swedish military forces worldwide, is used to assist commanders with decision making for military exercises, training, and war-games.
View case study [PDF]
The U.S. Air Force Distributed Common Ground System
The U.S. Air Force’s major intelligence, surveillance, and reconnaissance (ISR) system, known as the Distributed Common Ground System (DCGS) block 10.2, enables warfighters to post current ISR data to the intelligence network for immediate use by analysts and planners.
View case study [PDF]
CIVICTechnologies
Small, local companies want accurate, affordable information that will help them grow their businesses by adding more customers, finding prospects similar to their best customers, analyzing trade areas, evaluating competitors, identifying new store locations, targeting media buys, and focusing direct mail campaigns.
View case study [PDF]
Tacoma Community College
TCC wanted to identify where continuing education (CE) students live and compile demographic data about them to better understand and serve its market area. By analyzing this data, TCC could identify new CE market segments and develop market-driven programs to boost enrollment and revenue.
View case study [PDF]
City of Mesa, Arizona
Before developing an EGIS, city employees faced delayed data updates and poor workflow. Field employees were often cutting and pasting address data from Accela’s Tidemark Advantage government enterprise software into an Excel® or Word document to organize their work.
View case study [PDF]
City of Philadelphia Mayor's Office of Information Services
One of the ways in which MOIS strives to support Mayor Street’s vision for Philadelphia is to build online tools that help decision makers analyze and identify economic development issues throughout the city.
View case study [PDF]
New Zealand Post
Like most postal authorities the world over, NZ Post has traditionally captured address data directly from a widely distributed delivery network applying only ad hoc quality management.
View case study [PDF]
Oakland County Animal Control
The goal of OCAC’s animal census is to calculate the approximate number of domestic dogs and cats within Oakland County and identify any unlicensed pets.
View case study [PDF]
Tippecanoe County, Indiana
As the demand for GIS grew within county departments, so did the number of competing software solutions. At one point, county employees were using both CAD and GIS to manage parcel data.
View case study [PDF]
Alabama Department of Children's Affairs and Alabama Criminal Justice Information Center
The Alabama Department of Children’s Affairs (ADCA) and the Alabama Criminal Justice Information Center (ACJIC) form a unique partnership that works to benefit the lives of children in Alabama.
View case study [PDF]
Loma Linda University Medical Center
It may be a cliché, but it can’t be overstated. In emergency response—especially medical situations—every second counts.
View case study [PDF]
Metropolitan Area Neighborhood Nutrition Alliance
Creating full workday schedules for MANNA drivers and part-time schedules for volunteers had become increasingly burdensome.
View case study [PDF]
National Institute of Environmental Health Sciences
Recognizing the agency’s position, NIEHS director Dr. David A. Schwartz initiated a plan before Hurricane Katrina made landfall to provide information on potential contaminants and health impacts.
View case study [PDF]
Nebraska Health and Human Services
When influenza vaccine manufacturer Chiron announced on October 5, 2004, that none of the company’s flu vaccine would be available for the 2004–2005 flu season, the shortage caused a nationwide crisis.
View case study [PDF]
New Zealand Animal Health Board
New Zealand needed to set regional and national targets for TB vector control, but was hampered by a lack of uniformity in capturing activity progress and results. Another difficulty was the fact that activities were scattered over a large area: more than 7,000 projects covering 8.4 million hectares.
View case study [PDF]
South Carolina Department of Health and Environmental Control
The Division of Biostatistics and Health GIS, a subset of the Public Health Statistics and Information Services (PHSIS) program within SC DHEC, knew it needed a way to serve its users’ geographically based public health and emergency management information.
View case study [PDF]
BAE Systems
BAE Systems produces cartographic products including Topographic Line Maps (TLMs) (1:50,000 through 1:250,000) and feature databases (FDBs). BAE Systems’ products and services must meet high quality control (QC) standards, be produced in a timely manner, and allow the production staff to make updates quickly.
View case study [PDF]
Collins Bartholomew
Leading cartographic publisher needed to update world atlas accurately and in a timely manner.
View case study [PDF]
Federal Emergency Management Agency
FEMA developed a five-year plan, Flood Map Modernization (Map Mod), to update the NFIP’s digital flood insurance rate maps (DFIRMs). The DFIRMs depict potential flood hazard risk for communities throughout the United States and its territories.
View case study [PDF]
IGAC, Colombia National Mapping Agency
For the past 70 years, IGAC has produced georeferenced cartographic maps at several scales using the most modern technology available at the time. The maps that were developed provided the nation with basic spatial information tools.
View case study [PDF]
The International Civil Aviation Organization—Headquarters Montreal
The International Civil Aviation Organization (ICAO) serves as a global forum for member states to work together toward the safe, secure, and sustainable development of civil aviation.
View case study [PDF]
National Geographic Society
The mission of NGS is to increase and diffuse geographic knowledge. One consistent tool in this endeavor has been maps and, increasingly, mapping technology.
View case study [PDF]
NOAA
In 2004, the U.S. Commission on Ocean Policy recommended a series of fundamental changes to improve the management of the United States’ coastlines.
View case study [PDF]
Ordnance Survey of Great Britain
Ordnance Survey’s GIS has developed and grown in different departments and has multiple databases. The agency wanted to unify its GIS efforts across the agency for improved management, efficiency, and communication of its GIS data and products.
View case study [PDF]
Rand McNally & Company
In 1999, Rand McNally acquired West Coast local street guide maker Thomas Bros. Maps. Along with this acquisition, they were interested in standardizing on a cost-effective environment to produce maps.
View case study [PDF]
Texas Department of Transportation
When the time came to update the map, the Travel Division began by updating its mapmaking processes using geographic information system (GIS) technology from ESRI, which was being used in TxDOT.
View case study [PDF]
U.S. Army Corps of Engineers and Yellowstone River Conservation District Council
The river’s natural and economic importance, along with floods in 1996 and 1997, clarified the need to examine the physical impacts of human activity on the river to ensure its sustainability.
View case study [PDF]
Virginia Department of Forestry
VDOF needed to establish an enterprise GIS to improve operations and take advantage of current technology.
View case study [PDF]
County of San Bernardino, California
The San Bernardino County Traffic Road Book has been in use for more than 30 years.
View case study [PDF]
Eastlink Tollway Project
EastLink became a large operation virtually overnight. With a workforce of 2,500 people, 1 project office, 6 regional offices, and 28 site offices, the timely dissemination of information was crucial.
View case study [PDF]
IMAPS, LLC
IMAPS produces digital Enroute Instrument Flight Rules (IFR) charts and Area Arrival Charts Depicting Terrain Data (AACDTD) for NGA for many parts of the world.
View case study [PDF]
The International Civil Aviation Organization—Headquarters Montreal
The International Civil Aviation Organization (ICAO) serves as a global forum for member states to work together toward the safe, secure, and sustainable development of civil aviation.
View case study [PDF]
Edgecombe County
This project would require field mapping more than two dozen feature types and collecting up to 15 attributes per feature along 400 linear miles of water and sewer transmission mains.
View case study [PDF]
Intermountain Rural Electric Association
Several of IREA's 185 employees will be retiring soon. The impending workforce shift will mean a less-experienced replacement staff and the potential loss of data stored in the heads of seasoned employees.
View case study [PDF]
Kootenai Electric Cooperative
Kootenai Electric was looking to save time and money by optimizing its OMS, linking AMR/AMI to a geographic information system (GIS). Through ArcGIS Desktop and ArcGIS Server, the utility would also have fast, reliable access to customer information.
View case study [PDF]
Laurens Electric Cooperative
The traditional paper map books LEC crews used to locate assets in the field were costly and permitted only limited views of the service area. Any recorded data had to be painstakingly updated in the corporate database.
View case study [PDF]
New Mexico Gas Company
After the purchase of the natural gas utility, New Mexico Gas Company faced a significant hurdle—maintain existing service levels and stay within budget while building from scratch an infrastructure to support the new company.
View case study [PDF]
Nobel Systems, Inc.
Nobel Systems provides a full range of GIS services to its clients, from hosting and managing data to building customer-specific applications and converting paper maps to GIS data.
View case study [PDF]
Pidpa
To maintain the water network successfully, Pidpa needs to have accurate information on the location and characteristics of every water main that is in use.
View case study [PDF]
Reliance Infrastructure Limited
RInfra's electric distribution network has a dispersed and complex nature. The company's assets are spread out among scattered customers and work sites, each with specific and diverse needs. To accommodate its unique situation, RInfra needed a complete system to map, model, and manage its assets, maintenance, and operations.
View case study [PDF]
