ArcGIS Online Subscription Plans

Need ArcGIS in Your Enterprise?

ArcGIS for Server can help you run ArcGIS on your infrastructure. Give us a call at 1-800-447-9778.

Need to Do Even More?

You can include ArcGIS for Desktop for professional GIS authoring. It includes ArcGIS Pro, an application that allows you to visualize, analyze, and share your data in both 2D and 3D.


Subscription FAQ

Can I add more named users to my subscription?

Yes. If you need to add more named users, you can do so at any time. Additional named users are available in 5 packs. You can purchase online, e-mail us at service@esri.com, or give us a call at 1-800-447-9778.

Do service credits expire?

Service credits that are included with a subscription expire at the end of the subscription term (12 months). Any additional purchased service credits expire after 24 months, starting from the date of purchase.

Tech Support and Service-Level Agreement

Tech support is included as part of your annual subscription. You can view the ArcGIS Online Service-Level Agreement here.

How do I add more service credits to my subscription?

You can add more service credits to your subscription at any time. Additional credits can be purchased in blocks of 1,000 for $100 per block. These additional purchased service credits are good for two years from the date of purchase. You can purchase online, e-mail us at service@esri.com, or give us a call at 1-800-447-9778.

Do you have special plans for NGOs, nonprofits, or schools?

We do have special plans for nongovernmental organizations (NGOs), nonprofits, and K-12, vocational, and higher-education institutions. Give us a call at 1-800-447-9778.

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