Support

Specialized Help for ArcIMS Route Server

• Search the ESRI Support Center for ArcIMS Route Server technical articles, papers, help, blogs, scripts, downloads, and more.

User Community

• ESRI User Community—get connected
• ESRI User Groups—network with other GIS professionals in your area
• Project Center—get information on planning, designing, and implementing a GIS
• Mapping Center—get tips and tricks for making maps

Phone Support

If you are using ArcIMS software to perform operations and customize files as documented in either Using ArcIMS or the ArcIMS ArcXML Programmer's Reference Guide, ESRI Technical Support analysts can assist you.

Technical support is provided with the initial product purchase and for users in the maintenance program.

Within the United States, contact us at:

Phone: 888-377-4575
Fax: 909-792-0960
Hours: 5:00 a.m. to 5:00 p.m. (Pacific time)
Monday–Friday