Support

Self-Help

The ESRI Support Center technical resources are available to everyone. ESRI encourages you to participate and benefit from the experience and expertise of fellow professionals in the GIS community.

• ArcGIS Desktop—Portal for technical articles, papers, documentation, downloads, and more
• ArcGIS Desktop Help
• ArcGIS Desktop Discussion Forum
• User Groups—Provides networking with other GIS professionals in your area
• Knowledge Base—Searchable support information database
• Data Models—Industry specific templates for implementing GIS projects
• Data—Additional data sources

Help From ESRI

ArcView maintenance fees include technical assistance that is provided through ESRI's Technical Support Group. In addition, users receive one year of technical support with the initial purchase of ArcView.

In the United States, you can contact ESRI Technical Support from 5:00 a.m. to 5:00 p.m. (Pacific time), Monday through Friday.

   Telephone: 888-377-4575
   Fax: 909-792-0960

Online, you can contact the ESRI Support Center to find out how to request the technical resources you need.