ArcGIS Online Entitlements

Customers with current ArcGIS for Desktop licenses are entitled to be part of an ArcGIS Online Organization Plan account. 

Alternatively, if you have Portal for ArcGIS, current ArcGIS for Desktop licenses are entitled to be part of an instance.

Every eligible ArcGIS for Desktop license receives one Named User account.  You’ll be asked to choose whether you want your ArcGIS for Desktop License Entitlements applied to an ArcGIS Online Organization Plan account or Portal for ArcGIS instance.

Applies to the Following Customers:

  • ArcGIS for Desktop – Perpetual Use Licenses current on maintenance
  • ArcGIS for Home Use Program - current Term License
  • Esri ELA Home Use Program - current Term License
  • Small Landscape Architecture and Urban Design Bundle - ArcGIS for Desktop - current Term License or Perpetual Use Licenses current on maintenance
  • Esri Nonprofit Organization ArcGIS for Desktop - current Term License

What Do You Get?

  • One Named User per ArcGIS for Desktop license
  • 100 Service Credits per ArcGIS for Desktop license

How to Access Entitlements

  • Within the U.S., call Esri Customer Service at 888-377-4575 (8:00 a.m.-5:00 p.m. PT, Monday-Friday) or email service@esri.com.
  • Outside the U.S., contact your distributor.

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