Esri Software Maintenance Program

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Complimentary Registration Guidelines

Complimentary conference registrations are among the benefits offered as part of certain standard Esri software maintenance programs. If your maintenance is current (paid up-to-date), you may be eligible for complimentary conference registrations; see the Product Qualification page to find out if your product qualifies.

Complimentary registrations are offered under Esri's standard commercial and standard U.S. federal maintenance programs. Complimentary registrations may be offered based on rules different from the ones stated below for nonstandard maintenance programs and any customized contracts. Specifically, the rules for Registration Information for U.S. federal government contracts and educational site license contracts differ from contract to contract. These rules also do not apply to licenses and maintenance contracts that are part of the Esri Business Partner Program.

For more information, please contact User Conference Registration at 909-793-2853, extension 1-1363.

Please note: Complimentary registrations are nontransferable. Esri reserves the right to make changes to these rules and policies without prior notice.

Maintenance for ArcGIS extension software and secondary maintenance for any software (except for ArcView and ArcEditor) do not include any entitlement for complimentary registrations. Only the standard maintenance programs explicitly stated on the Product Qualification page provide this benefit.

Note: In the case of ArcView (Single Use and Concurrent Use Licenses) and ArcEditor (Single Use and Concurrent Use Licenses), the total number of maintenance subscriptions is considered to determine eligibility regardless of maintenance type (i.e., primary or secondary). For example, in the case of ArcView Concurrent Use Licenses, a customer will receive an Esri UC registration for every 15 licenses covered by maintenance regardless of how many of these 15 licenses are covered by primary maintenance. In other words, both primary and secondary licenses count toward the 15-license requirement.

Staging Server Licenses and Esri Developer Network (EDN) Licenses do not qualify for a complimentary registration.

Esri reserves the right to withhold complimentary registrations from customers who are substantially in arrears with Esri.

A separate registration form must be submitted for each person who plans to attend the conference.

Registrations are assigned complimentary status in the order they are received. If the installation number listed on the registration form does not meet the above guidelines, or if the number of attendees from each site exceeds the number of complimentary registrations available, necessary registration fees apply.

Presenting a paper, submitting a poster, submitting a software application, or having other involvement with the conference does not automatically register you or exclude you from Esri User Conference fees. All presenters must register and pay the appropriate fees (or maintenance) to attend the conference.

A list of your primary/first and secondary licenses can be found on your annual software maintenance invoice.

Remember, complimentary registrations are nontransferable.

For more information, please contact Esri User Conference Registration at 909-793-2853, extension 1-1363.


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