Jason K.
Support Business Manager- Scan this page for Announcements, Latest Additions, Common Issues
- Search for answers using our site Search above
- Browse for answers using the tabs above
- Learn more about using this site
Not finding your answer?
Ask the community or contact us.
Wondering about the changes to this site?
Read the Support Center News blog for details.
Announcements
ArcGIS 9.3 is Now Shipping
ArcGIS 9.3 is a full release of ArcGIS Desktop (ArcInfo, ArcEditor, ArcView, and ArcReader), ArcGIS Engine, ArcGIS Server, and ArcIMS. The ArcGIS 9.3 release includes three new extensions for ArcGIS Server: Geostatistical, Image, and Schematics. ArcGIS 9.3 users who are current on maintenance will receive ArcGIS 9.3 at no additional cost; users who are not current on maintenance, as well as ArcView 3.x users, should contact Customer Service to upgrade to ArcGIS 9.3. The software ships on DVD; if you require the media on CD, please fill out a request form or contact your local distributor. Last edited June 26, 2008
ESRI Support: Extended Hours of Operation
ESRI Support is pleased to announce that effective May 1, 2008 our hours of operation are now 5am to 5pm (Pacific Time), Monday through Friday. For information on how to contact ESRI Support, click here. Last edited May 5, 2008
Latest Additions
ArcScripts:
| Identify Tool for Raster Layers | Jul 02, 2008 |
| Delete Shapefile record | Jul 01, 2008 |
| Edit attribute for shapefile | Jul 01, 2008 |
| ArcExplorer Product Life Cycle | Jul 03, 2008 |
| FontInfo Utility for ArcIMS 9.3 | Jun 13, 2008 |
| ArcPad Streetmap Desktop Data Extractor | Jun 03, 2008 |
| Raster: Example raster case studies including the storage decisions | Jun 27, 2008 |
White Papers:
| Job Tracking for ArcGIS (JTX) Whitepaper | Jan 28, 2008 |
| What's New in ArcPad® 7.1 and ArcPad Application Builder 7.1 | Jan 07, 2008 |
| An Overview of Distributing Data with Geodatabases | Jul 09, 2007 |
| ESRI Software 9.3 Library - What is ArcGIS? | Jul 01, 2008 |
| ESRI Software 9.3 Library Tutorials - ArcGIS Desktop Extensions | Jul 01, 2008 |
| ESRI Software 9.3 Library Tutorials - ArcGIS Desktop | Jul 01, 2008 |
| Joining standalone table to layer problem | 4:57 AM (PST) |
| Check out polyline error | 4:12 AM (PST) |
| HP IPAQ 614c error | 3:25 AM (PST) |
| Getting Z values of a Point feature using TIN or a grid file | 2:12 AM (PST) |
| Index of a point | 1:46 AM (PST) |
| fuse cache 2 layers only ?? | Jul 05, 2008 |
| Overlay CAD Drawings Over GIS Layer | Jul 05, 2008 |
| Cannot connect to license server | Jul 05, 2008 |
| VS 2008 and Windows Mobile 6 | Jul 05, 2008 |
| What is "Geodatabase Read/Write" in the Authorization Summary | Jul 05, 2008 |
| Raster Base Heights | Jul 05, 2008 |
| Context menu problem | Jul 05, 2008 |
Common Issues
- Alert: Status of Oracle 10.2.0.4.0 Support
- Best practices for using dynamic display
- Configure a reverse proxy system architecture with ArcGIS Server
- Create billboard labels for use in ArcGIS Explorer
- Create multiple ArcSDE instances
- Creating and Consuming Custom C++/COM Components
- Data does not draw when zooming into a spatial view created on an SDEBINARY or SDELOB feature class
- Does ArcGIS support Microsoft Windows Vista?
- Does ESRI support 64-bit processors with ArcGIS products?
- Does the Web ADF for .NET version 9.2 support Microsoft AJAX 1.0?
- Error starting esri_sde service(997)
- How to extrude features in Globe
- Incorrect spatial index entries created because of rounding conditions when generating gx, gy cell values in Oracle with a st_spatial_index
- Issues with Windows XP SP2 and ArcGIS 9.x products
- Perform a Direct Connect to an Oracle database that stores Oracle spatial data
- Use ArcGIS Server for the Microsoft .Net Framework with a 64-bit processor
- Use VBA functions in the field calculator
- What is the recommended order of installations to successfully install a complete ArcGIS Image Server?
- Why does the ArcGIS 9.2 Desktop Help Search Engine no longer work?
U.S. Users
- Use our convenient online Support Request Form
- or - - Call us toll-free 1-888-377-4575 5AM-5PM (PST) Monday-Friday
- Learn more about ESRI Support
Non-U.S. Users
- Please contact your local ESRI Distributor
Licensing or Registration Issues?
- Visit our Customer Service Site
Support Center Feedback
- Click here to send us comments or questions about this site.
Request ArcGIS 9.3 Media on CD
- ArcGIS 9.3 will be delivered on DVD; click here to request ArcGIS 9.3 media on CD.
