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3 Clicks to Public Works

Three clicks to public works? If you read about the Internet of Things, there is a theory that everyone wants information in three clicks or fewer. I read an interesting rebuttal to this theory, suggesting that it is not the number of clicks that is important but whether users are getting the information they need along the way. At Esri, we are working hard to get you the information you need in as few clicks as possible. Truth is, many public works challenges cannot be resolved in three clicks, but at least we give you the information you need in each step of the business process.
I recently gave an overview of the water industry from the public works perspective at our inaugural Esri Water Conference in Portland, Oregon. I was privileged to reflect on how water infrastructure challenges were faced in the past versus now. Several years ago, as the asset management manager of Colorado Springs Utilities, I helped our organization fight water main breaks with a myriad of tools, including Esri’s very own ArcGIS, pre-platform. I say “pre-platform” because we did not have ArcGIS Online or configurable web maps and apps that run on any device, anywhere and at any time. We did have a state-of-the-art enterprise GIS back then, but let me tell you, there were lots of moving parts and many button clicks. We spent as much (or more) time managing the technology as we did fixing water main breaks. And don’t get me started on managing all that data.
Now, enter the platform of ArcGIS. Today’s ArcGIS has all the traditional components — desktop, server, and mobile capabilities — but has been improved with a common thread of web services and web maps served up through ArcGIS Online, backed by the Living Atlas of the World, with thousands of datasets useful in public works decision making. These components have become inseparable and offer a true collaborative platform for delivering information to field and office personnel on any device, anywhere, anytime. The ArcGIS for Public Works solution suite offers a configuration of the platform to jump-start your public works department.
ArcGIS is not your father’s GIS anymore. Three clicks? We are getting closer every day.
 

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