{"id":128492,"date":"2018-10-28T23:55:34","date_gmt":"2018-10-29T06:55:34","guid":{"rendered":"https:\/\/www.esri.com\/about\/newsroom\/?post_type=arcnews&#038;p=128492"},"modified":"2024-02-21T11:52:40","modified_gmt":"2024-02-21T19:52:40","slug":"a-digital-transformation-for-parks","status":"publish","type":"arcnews","link":"https:\/\/www.esri.com\/about\/newsroom\/arcnews\/a-digital-transformation-for-parks","title":{"rendered":"A Digital Transformation for Parks"},"author":1312,"featured_media":0,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"sync_status":"","episode_type":"","audio_file":"","podmotor_file_id":"","podmotor_episode_id":"","castos_file_data":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","_links_to":"","_links_to_target":""},"categories":[10432,791,10642],"tags":[1451,162592,35392,321,1811],"arcnews_issues":[138472],"class_list":["post-128492","arcnews","type-arcnews","status-publish","format-standard","hentry","category-arcgis-enterprise","category-digital-transformation","category-operations-dashboard-for-arcgis","tag-citizen-engagement","tag-education","tag-enterprise-gis","tag-parks","tag-story-maps","arcnews_issues-arcnews-fall-2018","arcnews_sections-your-work"],"acf":{"short_description":"ArcGIS Enterprise is revolutionizing how Minnesota\u2019s Three Rivers Park District manages land, people, and projects.","pdf":{"host_remotely":false,"file":"","file_url":""},"flexible_content":[{"acf_fc_layout":"content","content":"<h2 style=\"text-align: center;\">ArcGIS Enterprise Is Revolutionizing How Minnesota\u2019s Three Rivers Park District Manages Land, People, and Projects<\/h2>\r\nThree Rivers Park District in suburban Hennepin County, west of Minneapolis, Minnesota, operates more than 30 parks, 150 miles of regional trails, and recreational facilities in an area the size of Rhode Island. It is no small feat maintaining 28,000 acres of land, providing education to the public, and taking care of natural resources for 11 million visitors each year.\r\n\r\nThe park district, with 500 full-time employees and 1,500 seasonal workers, runs a robust GIS, complete with both ArcGIS Enterprise and ArcGIS Online. With 180 active users participating in an extensive range of GIS projects, this approach truly allows Three Rivers to live up to its mission of \u201cenhancing the quality of life through recreation and education.\u201d But this wasn\u2019t always the case."},{"acf_fc_layout":"image","image":128552,"image_position":"left","orientation":"vertical","hyperlink":""},{"acf_fc_layout":"content","content":"More than 10 years ago, GIS use at Three Rivers consisted of a dozen non-GIS employees across the district using various GIS products on their own, accessing siloed folders of data and performing individualized workflows. Because these methods lacked the efficiency needed to scale and modernize, the park district recognized the need for a centralized GIS program to replace that approach.\r\n\r\nOver the years, the GIS department has done just that, transitioning from making static maps to creating solutions that provide value for every park district department, from maintenance to public safety. The park district\u2019s GIS team also supports a vibrant volunteer base that helps with various activities, including field data collection. The team even uses GIS products for onboarding new employees and volunteers.\r\n\r\nThe department now splits its GIS projects into four primary categories: GIS administration, environmental stewardship, recreation education, and community engagement.\r\n\r\n\u201cOur biggest goal is to make GIS as prominent a tool as Microsoft Office for the average person,\u201d said Chris Martin, technology director of Three Rivers Park District. \u201cIf we can do that, we\u2019ve really succeeded.\u201d\r\n<h2>Raising the Profile of GIS<strong>\r\n<\/strong><\/h2>\r\nThe turning point for Three Rivers Park District came, according to Martin, when departments started wanting what the GIS team could provide without the GIS team having to sell it to them.\r\n\r\n\u201cIn the early days, we decided we were not going to kick somebody\u2019s door down and say, \u2018Hey it\u2019s the GIS guys, this is how we\u2019re going to save you!\u2019\u201d said Martin.\r\n\r\nInstead, the team quietly sought out departments whose processes could be improved by GIS and started building them solutions using ArcGIS technology. When these departments were out in the field using GIS, other teams would find out what they were doing.\r\n\r\n\u201cWhen others see that and say, \u2018You can do that? Let\u2019s call Simon!\u2019 we got to a point <em>[where]<\/em> we didn\u2019t have to sell anything,\u201d recalled Martin. \u201cThey came to us.\u201d\r\n\r\nThe Simon that Martin referenced is Simon Morgan, now the senior manager of GIS and business applications, who joined the district 11 years ago. As the GIS team demonstrated its value over time, more and more Three Rivers Park District employees\u2014from the public safety and maintenance departments to natural resources, the outdoor recreation school, and information technology\u2014reached out for help."},{"acf_fc_layout":"quote","image":128572,"text":"Our biggest goal is to make GIS as prominent a tool as Microsoft Office for the average person. If we can do that, we\u2019ve really succeeded.","author_name":"Chris Martin","author_profession_organization":"Technology Director, Three Rivers Park District"},{"acf_fc_layout":"content","content":"Morgan recalled that one of the initial departments to benefit from GIS was the maintenance group, responsible for putting buoys on the lake. Before, buoys\u2014used to mark swimming areas so boats stay away and swimmers stay safe\u2014were placed using rudimentary measurements that weren\u2019t cross-referenced on a map.\r\n\r\n\u201cIt used to take them two to four days because they <em>[would]<\/em> have to put the buoys out, go back to shore to check <em>[for accuracy]<\/em>, then go back out to adjust as necessary,\u201d said Morgan. \u201cNow we have the buoys where they should be located on a map, and it takes the team less than four hours.\u201d\r\n\r\nExamples like this raised the profile of GIS and grew the concept of using GIS as a service within the park district."},{"acf_fc_layout":"image","image":144402,"image_position":"right","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"<h2>Scaling Technology with Distributed Collaboration<strong>\r\n<\/strong><\/h2>\r\nThe GIS department\u2019s first step to modernizing its system was to tackle its myriad datasets, moving from a disjointed system that contained thousands of datasets spread across folders to an organized, centralized enterprise geodatabase. The second step, implemented concurrently, was to migrate the district\u2019s mature, on-premises stand-alone server to the full stack of ArcGIS Enterprise. An added benefit of doing so was having the ability to leverage apps, such as Collector for ArcGIS for field data collection, across the organization.\r\n\r\nA major focus of the GIS department\u2014which, at that time, had only two team members\u2014was to ensure that the solution could scale to serve its many users without having to scale the department itself. Data sharing and access were challenges, especially with teams in the field.\r\n\r\n\u201cBecause users wanted to use the data in Collector, we would add the data to ArcGIS Online, manually registering the services from ArcGIS Server and making it available to them,\u201d said Morgan. \u201cIt was a lot of legwork.\u201d\r\n\r\nBut ArcGIS Enterprise and ArcGIS Online both have functionality to address the issue: distributed collaboration. This allowed Three Rivers Park District to provide users with the right data at the right time."},{"acf_fc_layout":"image","image":144412,"image_position":"left","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"Now, the park district maintains data in ArcGIS Enterprise using enterprise geodatabases that automatically synchronize with feature layers in ArcGIS Online. The seven different groups of data collectors can then easily access the data layers for more than 20 parks. Each of the district\u2019s 10 data owners is responsible for assigning permissions and authorizing changes within their own enterprise geodatabase.\r\n\r\nThe team chose to use ArcGIS Online as the access point for end users because Morgan wanted to build a strategy off a system that users were familiar with.\r\n\r\nTo kick off the park district\u2019s collection season this spring, the solution was deployed for a few groups, including wildlife and forestry."},{"acf_fc_layout":"sidebar","layout":"image_and_spotlight","image_reference":128662,"image_reference_figure":"Operation Osprey Dashboard","spotlight_image":144322,"section_title":"A Case Study","spotlight_name":" Revamping Bird Research","position":"Right","content":"One key project that has really benefited from Three Rivers Park District\u2019s digital transformation is its osprey and bluebirds research, part of the wildlife management program.\r\n\r\nThe wildlife management crew relies on volunteers to report on the birds\u2019 nesting activities. Collecting and logging observations was a key challenge for the program. So the switch from manual to digitized data collection has been pivotal.\r\n\r\n\u201cPeople used to email observations, call in their observations, or drop off pieces of paper at the front desk,\u201d recalled Morgan. \u201cIt took someone several days, even weeks, to collect all the information in a way that could be interpreted to see the health of the osprey nest.\u201d\r\n\r\nTo improve this workflow, the GIS department used Web AppBuilder for ArcGIS to create a web app that volunteers can use to record their field observations. Meanwhile, Three Rivers Park District staff monitor these reporting activities in real time using Operations Dashboard for ArcGIS.\r\n\r\nNow, instead of scribbling down notes, volunteers\u2014who receive minimal training\u2014can submit their observations using a smart form that guides them, in a scientific way, through the information the park district needs. It\u2019s then easy for the program manager to pull the data and get a real-time idea of the health of the osprey and bluebird nests, along with the number of hatchlings being produced.","snippet":""},{"acf_fc_layout":"content","content":"\u201cWe\u2019ve designed it so well that they don\u2019t even realize how much has changed, except now they have the ability to make the changes in the field when they want to,\u201d Morgan said. \u201cProbably the best compliment I can give is that we haven\u2019t noticed <em>[the collaboration capability]<\/em> since we turned it on, meaning it just works. It made it so much easier to deploy <em>[ArcGIS]<\/em> Enterprise but keep ArcGIS Online.\u201d\r\n<h2>GIS for Employee Training and Asset Management<strong>\r\n<\/strong><\/h2>\r\nThree Rivers Park District\u2019s more modern GIS has proved useful not just for collaboration across workgroups but also in training new employees and managing assets and facilities.\r\n\r\nFor instance, when long-term employees of the park district retire, GIS has become the way to preserve institutional knowledge.\r\n\r\n\u201cThe biggest way GIS has helped the park district is getting data and information out of the heads of people and into areas <em>[where]<\/em> anyone can access it,\u201d said Morgan.\r\n\r\nStory maps are central to this endeavor. For example, the outdoor recreational school uses an Esri Story Maps app to train seasonal staff who work for up to six months at a time. Information, such as where locks are kept or where to set up climbing towers, is put into a story map so new staff who are unfamiliar with the parks can be onboarded in an efficient and interactive way.\r\n\r\n\u201cWe need maps, we need data\u2026to be able to get them to where we need them quickly and efficiently, without having them spend weeks getting to know the park before we can even train them,\u201d said Morgan.\r\n\r\nAsset management has also been revolutionized in the forestry department, where inventory used to be paper based. Before, plant crews tracked plant materials\u2014from seed to seedling to ready-to-plant tree\u2014by hand. They gave paper notes to an office assistant, who typed the data into a system. No matter how hard the office assistant worked, the sheer volume of data she dealt with meant that she was always three months behind.\r\n\r\n\u201cWe are now at the point where expectations are so high that we actually get complaints if the inventory system is out of date by 15 minutes,\u201d said Morgan. \u201cGIS has significantly improved <em>[data]<\/em> accuracy and <em>[the]<\/em> speed <em>[at]<\/em> which data is updated.\u201d\r\n<h2>Future Plans for Enhancing Visualizations<strong>\r\n<\/strong><\/h2>\r\nThe <a href=\"https:\/\/www.esri.com\/en-us\/digital-transformation\/overview\">digital transformation<\/a> at Three Rivers Park District has only just begun. Next up, the department plans to implement 3D GIS and the forthcoming ArcGIS Indoors mapping system.\r\n\r\n\u201cGIS has always been about visualization. 3D takes that to the next level and will help us better understand how our parks work,\u201d said Morgan, who expects to utilize 3D for the park district\u2019s ski areas.\r\n\r\nAs for ArcGIS Indoors, Morgan sees it as the natural evolution of GIS to turn indoors, where asset management is drilled down to the building footprint level. Knowing exactly where everything is inside a facility will enhance that experience."}],"references":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>A Digital Transformation for Parks | Fall 2018 | ArcNews<\/title>\n<meta name=\"description\" content=\"ArcGIS Enterprise is revolutionizing how Minnesota\u2019s Three Rivers Park District manages land, people, and projects.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.esri.com\/about\/newsroom\/arcnews\/a-digital-transformation-for-parks\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A Digital Transformation for Parks\" \/>\n<meta property=\"og:description\" content=\"ArcGIS Enterprise is 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