{"id":243442,"date":"2019-06-23T23:55:35","date_gmt":"2019-06-24T06:55:35","guid":{"rendered":"https:\/\/www.esri.com\/about\/newsroom\/?post_type=arcnews&p=243442"},"modified":"2021-09-01T13:25:16","modified_gmt":"2021-09-01T20:25:16","slug":"tracker-for-arcgis-streamlines-fieldwork-management","status":"publish","type":"arcnews","link":"https:\/\/www.esri.com\/about\/newsroom\/arcnews\/tracker-for-arcgis-streamlines-fieldwork-management","title":{"rendered":"Tracker for ArcGIS Streamlines Fieldwork Management"},"author":1,"featured_media":0,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"sync_status":"","episode_type":"","audio_file":"","castos_file_data":"","podmotor_file_id":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","_links_to":"","_links_to_target":""},"categories":[10622,971,361982],"tags":[279452,276092,338302,281,101],"arcnews_issues":[362452],"class_list":["post-243442","arcnews","type-arcnews","status-publish","format-standard","hentry","category-apps-for-the-field","category-location-strategy","category-tracker-for-arcgis","tag-fieldworkers","tag-location-analytics","tag-location-data","tag-location-intelligence","tag-mobile","arcnews_issues-summer-2019","arcnews_sections-esri-technology"],"acf":{"short_description":"There is often a disconnect between what\u2019s happening in the field and the office. With Tracker for ArcGIS, that\u2019s no longer the case.","pdf":{"host_remotely":false,"file":"","file_url":""},"flexible_content":[{"acf_fc_layout":"content","content":"Field operations<\/a> are a critical component of the work many organizations do. Utilities, law enforcement agencies, public works departments, and outside sales teams all rely on field personnel to provide services and conduct daily business."},{"acf_fc_layout":"image","image":243482,"image_position":"right","orientation":"vertical","hyperlink":""},{"acf_fc_layout":"content","content":"There is often a disconnect, however, between what is happening in the field and what is going on in the office, and that can leave managers and supervisors uncertain of where their field resources are at any given time. Historically, fieldwork-heavy organizations have used work tickets, two-way radios, and other tools to help bridge this divide. But getting a real-time understanding of where field personnel are has always been difficult and expensive.\r\n\r\nThat\u2019s not the case anymore, though. Tracker for ArcGIS<\/a>, a newly introduced app from Esri, allows field personnel to share their real-time locations using a mobile app for iOS and Android devices. The track data enables supervisors and managers to identify a user\u2019s last known location and also perform after-action analysis using the new location tracking capability in ArcGIS Online and ArcGIS Enterprise.\r\n\r\nLocation tracks can be viewed and analyzed by authorized viewers with the Track Viewer web app or other visualization and analysis tools in ArcGIS that leverage the location tracking capability. Managers and supervisors can then get greater insight into the location behavior of field personnel by\r\n\r\n \t- Creating linear heat maps to visualize the density of location tracks over time.<\/li>\r\n \t
- Aggregating tracks to analyze coverage over an area and identify gaps.<\/li>\r\n \t
- Using incident detection to uncover abnormalities in track data, such as a significant change in a person\u2019s rate of speed.<\/li>\r\n \t
- Verifying where inspectors were when inspections were carried out.<\/li>\r\n \t
- Deriving new datasets from locations traveled.<\/li>\r\n<\/ul>"},{"acf_fc_layout":"image","image":243502,"image_position":"left","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"The following examples show how organizations that employ Tracker can better support supervisors, managers, fieldworkers, and customers:\r\n\r\nKnow Where Everyone Is\u2014<\/strong>Tracker enables field personnel to securely share their locations with supervisors who benefit from seeing where their workers are. Knowing the precise locations of the field workforce helps supervisors verify work, monitor safety, and better coordinate personnel and resources in response to unplanned events.\r\n\r\nReview Where People Have Been\u2014<\/strong>Tracker stores location tracks so they can be accessed and reviewed later. Stored location tracks can be used to analyze the places workers visited during their shifts. This helps prove that work was conducted at a specific location, measure whether contractors met service-level agreements, and even derive new datasets\u2014on crime patterns or speed limit violations, for example\u2014using the tracks collected.\r\n\r\nImprove Efficiency in the Field\u2014<\/strong>Analyzing a workforce\u2019s location behavior can improve operational insight and boost efficiency. Command chiefs, operations managers, and field supervisors can find patterns that contribute to gains or losses in efficiency, discover areas where compliance requirements aren\u2019t being met, identify potential process enhancements or corrections, and better understand the balance of staff resources relative to where needs exist."},{"acf_fc_layout":"image","image":243552,"image_position":"right","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"Support Field Personnel\u2014<\/strong>Using Tracker allows fieldworkers to see where they are and where they have been so it\u2019s clear whether the intended territory has been covered. When the day is done, field personnel can easily turn off the Tracker mobile app. They retain complete control over when they share their location and can set reminders to prompt them to start and stop sharing their tracks."},{"acf_fc_layout":"content","content":"