{"id":53032,"date":"2019-02-01T14:22:52","date_gmt":"2019-02-01T22:22:52","guid":{"rendered":"https:\/\/www.esri.com\/about\/newsroom\/?post_type=arcnews&#038;p=53032"},"modified":"2023-08-04T16:16:15","modified_gmt":"2023-08-04T23:16:15","slug":"what-have-you-accomplished","status":"publish","type":"arcnews","link":"https:\/\/www.esri.com\/about\/newsroom\/arcnews\/what-have-you-accomplished","title":{"rendered":"What Have You Accomplished?"},"author":1312,"featured_media":0,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"sync_status":"","episode_type":"","audio_file":"","transcript_file":"","podmotor_file_id":"","podmotor_episode_id":"","castos_file_data":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","_links_to":"","_links_to_target":""},"categories":[10992],"tags":[160592,160602],"arcnews_issues":[25212],"class_list":["post-53032","arcnews","type-arcnews","status-publish","format-standard","hentry","category-managing-gis","tag-jobs","tag-resume","arcnews_issues-spring-2018","arcnews_sections-gis-people"],"acf":{"short_description":"Managing GIS: A column from members of the Urban and Regional Information Systems Association","pdf":{"host_remotely":true,"file":"","file_url":""},"flexible_content":[{"acf_fc_layout":"content","content":"Managing GIS: A column from members of the Urban and Regional Information Systems Association"},{"acf_fc_layout":"content","content":"At some point, everyone looks for a job, whether straight out of college or partway through a career, voluntarily or involuntarily. In standard hiring practices, all job applicants have to submit a r\u00e9sum\u00e9\u2014through a human resources department, a colleague, or even a friend.\r\n\r\nThis r\u00e9sum\u00e9 is a job candidate\u2019s one shot at making a first impression. The right one can land someone a job interview. The wrong one can put anyone straight into the \u201cno\u201d pile.\r\n\r\nSo what makes a strong r\u00e9sum\u00e9? For starters, r\u00e9sum\u00e9s need to highlight accomplishments, not previous responsibilities. To ensure that your r\u00e9sum\u00e9 actually does this, here are some tips I have compiled after sifting through countless r\u00e9sum\u00e9s over the years.\r\n<h2>It\u2019s About Accomplishments, Not Responsibilities<\/h2>\r\nAside from general errors and avoidable typos (I had someone misspell\u00a0<em>SQL<\/em>\u00a0once), most people are making one glaring mistake on their r\u00e9sum\u00e9s: they aren\u2019t telling hiring managers what they have actually accomplished in their careers.\r\n\r\nAccomplishments are different from responsibilities. Responsibilities are the tasks and activities that someone was hired to do; anyone hired for that position could list out their job responsibilities. Accomplishments, however, are the results of effectively carrying out those responsibilities; only people who execute a job well could put accomplishments down on their r\u00e9sum\u00e9s.\r\n\r\nThe most straightforward way to present accomplishments is by having a series of bullet points underneath each job subheading that highlight what you achieved. This shows hiring managers that you have done most, if not all, the tasks required to perform well in the role they are hiring for.\r\n<h2>How to Change Course<\/h2>\r\nThere\u2019s a simple way to turn a responsibilities-oriented r\u00e9sum\u00e9 into an accomplishments-oriented one. It requires a simple, two-step process.\r\n\r\nFirst, underneath one of your previous job titles, write a brief, one-to-two-sentence paragraph that explains what you were hired to do. Second, in a subsequent set of bullet points, list out what you actually achieved in relation to these responsibilities. Then do that for every single job on your r\u00e9sum\u00e9.\r\n\r\nTo illustrate how this works, here\u2019s an example. In their current positions, Sandra and Bob both work on data conversion projects. Sadly, Bob is often behind schedule, has to continually fix errors, and never tries to figure out how to improve the process. Sandra, on the other hand, always converts her files quickly and accurately. She figured out how to automate the conversion process and improved production procedures. In fact, Bob started using Sandra\u2019s script for his conversions.\r\n\r\nBoth Sandra and Bob could write the following bullet points on their r\u00e9sum\u00e9s:\r\n<ul>\r\n \t<li>Converted CAD and PDF files<\/li>\r\n \t<li>Proficient in ArcMap and Python<\/li>\r\n<\/ul>\r\nThose are responsibilities, though. Both Sandra and Bob are asked to convert files in their day-to-day jobs and can do at least some work in ArcMap and Python. And using a word like \u201cproficient\u201d when trying to illustrate skill sets doesn\u2019t demonstrate actual knowledge or aptitude.\r\n\r\nIf Sandra were to list what she\u2019s actually accomplished in both capacities, she would set herself apart from Bob. Here\u2019s how:\r\n<ul>\r\n \t<li>Increased data conversions 17% by developing custom Python script using ArcPy and ArcMap 10.5<\/li>\r\n \t<li>Converted 1,000 CAD and PDF files with no data errors by implementing a comprehensive QA\/QC process<\/li>\r\n \t<li>Increased project profitability $10,000 by streamlining production process and coordination<\/li>\r\n \t<li>Reduced project delivery time frame by engaging client regarding data delivery issues<\/li>\r\n<\/ul>\r\nBullet points like these go above and beyond the bare minimum and show Sandra\u2019s accomplishments. They highlight not only what she does at her current job but also the results she\u2019s achieved by doing good work.\r\n\r\nHiring managers want to see how candidates have added value to their organizations so they can assess whether applicants can do the same in the role they\u2019re hiring for. Saying, \u201cUsed ArcGIS Online\u201d is okay, but putting, \u201cMade 20 apps using ArcGIS Online,\u201d is a bit more telling. And writing, \u201cIncreased public awareness of municipal permitting applications by building 20 ArcGIS Online apps\u201d is even better."},{"acf_fc_layout":"image","image":53052,"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"<h2>Verb, Result, Action<\/h2>\r\nTo write powerful accomplishment bullet points, they need to be put into a verb-result-action format.\r\n\r\nFirst, start with a powerful verb such as\u00a0<em>Improved<\/em>,\u00a0<em>Increased<\/em>,\u00a0<em>Reduced<\/em>,\u00a0<em>Delivered<\/em>,\u00a0<em>Developed<\/em>, or\u00a0<em>Implemented<\/em>. Avoid less definitive verbs like\u00a0<em>Supported<\/em>,\u00a0<em>Assisted<\/em>,\u00a0<em>Helped<\/em>,\u00a0<em>Learned<\/em>,\u00a0<em>Tackled<\/em>, and\u00a0<em>Pursued<\/em>. These undescriptive verbs are vague and leave too much room for interpretation. When I see that someone\u00a0<em>supported<\/em>\u00a0a project, for instance, I wonder if he engaged clients and drove the process forward or just answered phones all day. I can\u2019t know for sure, so I may assume the worst\u2014otherwise, the candidate would have told me if he had actually done more.\r\n\r\nNext, note what resulted from the action. What was the great outcome? Whenever possible, use metrics to add more weight. Here are a few questions to ask to get started on this:\r\n<ul>\r\n \t<li>Why did I do the project?<\/li>\r\n \t<li>What was the final product?<\/li>\r\n \t<li>Was there an efficiency or financial gain?<\/li>\r\n \t<li>Did I reduce cost or turnaround time?<\/li>\r\n<\/ul>\r\nAnswering those questions should elicit verb-result phrasing like the following:\r\n<ul>\r\n \t<li>Increased production capacity 20%...<\/li>\r\n \t<li>Developed 40 maps and apps monthly\u2026<\/li>\r\n \t<li>Reduced delivery time by 90%...<\/li>\r\n \t<li>Implemented a $50,000 project on time and under budget\u2026<\/li>\r\n<\/ul>\r\nFinally, the action portion of a bullet point addresses how the result was accomplished\u2014i.e., which software, technology, skills, and other tools you used to get those outcomes. Some samples include the following:\r\n<ul>\r\n \t<li>\u2026by implementing ArcGIS Enterprise<\/li>\r\n \t<li>\u2026using .NET, HTML5, and custom web services<\/li>\r\n \t<li>\u2026through researching available technology and making informed recommendations<\/li>\r\n \t<li>\u2026using Microsoft Project Gantt charts<\/li>\r\n<\/ul>\r\nIt helps to transition between the result and action part of each bullet point with the words\u00a0<em>using<\/em>,\u00a0<em>through<\/em>, or\u00a0<em>by<\/em>.\r\n<h2>The One-Page Conundrum<\/h2>\r\nJob applicants should load up their r\u00e9sum\u00e9s with as many accomplishments as possible. But doing that can make layout challenging, especially because every r\u00e9sum\u00e9\u2014yes, even ones that chronicle 20-year careers\u2014should fit on one page.\r\n\r\nLarge headings, lots of white space, and long sentences all eat up valuable space on a r\u00e9sum\u00e9. Adjust the margins, shrink the fonts, and reduce line spacing to make more room for accomplishments. Keep contact information to two lines. The longer you\u2019ve been out of school, the shorter your education section can be. As you get further along in your career, one line per degree should suffice. Until then, treat your education as you would a job entry, complete with accomplishment-oriented bullet points.\r\n\r\nFinally, make sure no bullet point exceeds one line. Being concise ensures that each statement packs power. More importantly, this gives you more room to add additional accomplishments. If you end up with more bullet points than you can fit onto one page, great! Pick and choose from your long list of accomplishments and tailor each r\u00e9sum\u00e9 you send out to the job you\u2019re applying for. Then save all the extra bullet points for a job application where they\u2019re a better fit.\r\n<h2>Start Now<\/h2>\r\nHiring managers must make quick decisions on job applicants\u2019 capabilities, and all they have to base those decisions on is the information each candidate gives them. Having powerful, effective accomplishments on your r\u00e9sum\u00e9 will help yours stand out when applying for your next job.\r\n\r\nPutting together a good r\u00e9sum\u00e9 takes time and a lot of hard work. If you start updating yours now, it will ideally be ready long before you need it. And if you commit to refining your accomplishment bullet points every three to four months, you will always have your entire career well documented.\r\n\r\nSo dust off that old r\u00e9sum\u00e9 and start compiling a new and improved one today!\r\n\r\nRead other articles in the\u00a0<a href=\"http:\/\/www.esri.com\/esri-news\/arcnews\/managing-gis-series\">Managing GIS<\/a>\u00a0series.\r\n<h2>About the Author<\/h2>\r\nChris Akin, GISP, is the GIS manager at Dunaway Associates and the owner of\u00a0<a href=\"http:\/\/gisresumes.com\/\">GIS Resumes<\/a>, a firm that offers GIS job applicants with help crafting r\u00e9sum\u00e9s and cover letters. Akin has almost two decades of experience in developing and managing geospatial projects, strategies, and processes and is dedicated to helping GIS professionals achieve their career goals. He is a former member of the board of directors of the Urban and Regional Information Systems Association (URISA), the former president of the New England URISA chapter, and the current president of URISA Texas.\u00a0<a href=\"http:\/\/linkedin.com\/in\/chrisakin\">Follow Akin on LinkedIn<\/a>\u00a0and on Twitter as\u00a0<a href=\"https:\/\/twitter.com\/ChrisAkin98\">@ChrisAkin98<\/a>."},{"acf_fc_layout":"image","image":203152,"image_position":"center","orientation":"horizontal","hyperlink":""}],"references":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What Have You Accomplished? | Spring 2018 | ArcNews<\/title>\n<meta name=\"description\" content=\"Managing GIS: A column from members of the Urban and Regional Information Systems Association\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.esri.com\/about\/newsroom\/arcnews\/what-have-you-accomplished\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What Have You Accomplished?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.esri.com\/about\/newsroom\/arcnews\/what-have-you-accomplished\" \/>\n<meta property=\"og:site_name\" content=\"Esri\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/esrigis\/\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-04T23:16:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.esri.com\/about\/newsroom\/app\/uploads\/2019\/09\/topography-bluegreen-card.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Esri\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\n\t    \"@context\": \"https:\/\/schema.org\",\n\t    \"@graph\": [\n\t        {\n\t            \"@type\": \"WebPage\",\n\t            \"@id\": \"https:\/\/www.esri.com\/about\/newsroom\/arcnews\/what-have-you-accomplished\",\n\t            \"url\": \"https:\/\/www.esri.com\/about\/newsroom\/arcnews\/what-have-you-accomplished\",\n\t            \"name\": \"What Have You Accomplished? 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