{"id":84162,"date":"2019-02-06T13:37:45","date_gmt":"2019-02-06T21:37:45","guid":{"rendered":"https:\/\/www.esri.com\/about\/newsroom\/?post_type=arcuser&p=84162"},"modified":"2024-05-10T17:03:51","modified_gmt":"2024-05-11T00:03:51","slug":"oklahoma-highway-patrol-saves-lives-time-and-money-with-workforce-for-arcgis","status":"publish","type":"arcuser","link":"https:\/\/www.esri.com\/about\/newsroom\/arcuser\/oklahoma-highway-patrol-saves-lives-time-and-money-with-workforce-for-arcgis","title":{"rendered":"Oklahoma Highway Patrol Saves Lives, Time, and Money with Workforce for ArcGIS"},"author":1432,"featured_media":0,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"sync_status":"","episode_type":"","audio_file":"","castos_file_data":"","podmotor_file_id":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","_links_to":"","_links_to_target":""},"categories":[10392],"tags":[254322,254332,10332,281,20392],"arcuser_issues":[63142],"class_list":["post-84162","arcuser","type-arcuser","status-publish","format-standard","hentry","category-arcgis-online","tag-dispatch-map","tag-highway-patrol","tag-imagery","tag-location-intelligence","tag-web-gis","arcuser_issues-fall-2017"],"acf":{"short_description":"When the Oklahoma Highway Patrol joined the search for a man suspected of killing a sheriff\u2019s deputy earlier this year, the law enforcement agen\u2026","pdf":{"host_remotely":false,"file":"","file_url":""},"flexible_content":[{"acf_fc_layout":"content","content":"When the Oklahoma Highway Patrol (OHP) joined the search for a man suspected of killing a sheriff\u2019s deputy earlier this year, the law enforcement agency used ArcGIS Online and Workforce for ArcGIS to properly position more than 100 troopers as the dragnet tightened.\r\n\r\n\u201cWe were able to keep track of all of [the troopers] with Workforce for ArcGIS,\u201d said Captain Ronnie Hampton, commander of the Futures, Capabilities, and Plans Division of OHP. Hampton spoke about his agency\u2019s use of Esri technology during the Esri National Security and Public Safety Summit that was held last July in San Diego, California."},{"acf_fc_layout":"image","image":84172,"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"All 800 OHP troopers have downloaded the Workforce for ArcGIS mobile app onto their smartphones and enabled location tracking, letting dispatchers see each on-duty officer\u2019s GPS location on a customized Dispatch Map in ArcGIS Online. Workforce for ArcGIS is included at no extra cost in an ArcGIS Online organizational subscription. The troopers and about 90 dispatchers have ArcGIS Online accounts.\r\n\r\nHampton said that during the manhunt for the shooting suspect on April 18, 2017, incident commanders could see where each officer was stationed in real time on the map. That locational information helped the commanders decide where to place troopers that were needed for the operation while a search perimeter was set up. \u201cWe were able to send in over 100 troopers, sealing off a two-mile area,\u201d Hampton said. \u201cWe could see the boots on the ground.\u201d The Oklahoma County Sheriff\u2019s SWAT team captured the suspect later that day after several hours."},{"acf_fc_layout":"image","image":84182,"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"Other types of organizations typically use Workforce for ArcGIS to create projects and assign them to staff in the field. Often, the projects involve service, maintenance, and inspection requests or follow-ups to sales leads.\r\n\r\nOHP leadership realized the app could provide a critical, real-time view of where all its on-duty troopers were as they patrol more than 111,000 miles of roads and highways, waterways, and the state capitol grounds. The location of each trooper appears as a green icon next to the officer\u2019s call number on the Dispatch Map. Knowing each trooper\u2019s position lets communication center dispatchers instantly send the closest officer to the scene of an accident or other incident.\r\n\r\nThis is a big change. Until Workforce for ArcGIS was launched throughout the organization in the summer of 2016, dispatchers at OHP\u2019s 13 communications centers were only responsible for dispatching troopers assigned to their specific district. For example, if a traffic collision occurred in the district covered by Troop\u00a0A, only an officer from Troop A would be sent to the scene\u2014even if an officer in Troop B was 20 miles closer, because the dispatcher wouldn\u2019t know the position of officers in other areas.\r\n\r\nNow, dispatchers can summon anyone on staff to respond to an incident based on their present location.\r\n\r\n\u201cOur chief requires everybody, including himself, to use Workforce as they commute to work,\u201d Hampton said. \u201cSo, everyone in the entire agency is an assignable asset.\u201d Hampton said that OHP chief Ricky G. Adams is very much a champion of technology and keeping people safer."},{"acf_fc_layout":"image","image":84192,"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"Last year, OHP conducted a 90-day test to find out how many hours and miles in travel time would be saved by using Workforce for ArcGIS to make dispatch decisions. In responding to 28 collisions and 23 cases where motorists needed assistance, the test showed a savings of 889 miles and 14 hours in travel time, Hampton said. \u201cMileage is a savings of fuel. Hours [saved mean] a quicker response for the public,\u201d he said. The greatest benefit for Oklahomans is the faster response times, especially in rural areas, Hampton said. \u201cThe people that benefit from this are the public, by being able to have someone at the scene in 3 or 4 minutes versus\u202645 or 50 minutes,\u201d he said. \u201cThat\u2019s where your hours of savings come in.\u201d\r\n\r\nFollowing the test\u2019s success, OHP made Workforce for ArcGIS and ArcGIS Online available to all troopers last August. All officers downloaded the app onto their OHP-issued Samsung Galaxy S5 smartphones from the Google Play store. (The app is also available from the Apple App Store and Amazon.)\r\n\r\nStaff in all 13 communications centers now use one comprehensive statewide Dispatch Map in ArcGIS Online to keep track of officers\u2019 locations. The dispatchers can use the built-in Near Me widget to find the officer closest to the scene of an incident. They also can turn on layers in the map to obtain weather information; traffic conditions; and the locations and phone numbers of police, fire, and ambulance stations.\r\n\r\nTo create the Dispatch Map, the feature data service layer from Workforce for ArcGIS that contains the officers\u2019 locations and green icons was added to ArcGIS Online. Widgets, such as Near Me, Basemap Gallery, Filter, Legend, and Measurement, were added using Web AppBuilder for ArcGIS. Weather data from the National Oceanic and Atmospheric Administration (NOAA) also was brought in, along with traffic information from Esri\u2019s World Traffic Service. The GPS coordinates for police, fire, and ambulance agencies in Oklahoma and contact information, such as the phone numbers for each agency, were also added to the map.\r\n\r\nMost of the information and capabilities in the Dispatch Map are available to on-duty officers using the Trooper Field Map in ArcGIS Online, accessible via the computers mounted in their patrol cars. The troopers also have access to useful links on the toolbar that, for instance, retrieve information on court dates for each of Oklahoma\u2019s 77 counties.\r\n\r\nTroopers also can use tools in ArcGIS Online to set up buffer zones after an accident. When a trucker suffered a heart attack and crashed his vehicle into the beam of a highway underpass, causing a sulfuric acid spill, an OHP lieutenant on the scene used the Create Buffers tool to establish a zone with a half-mile radius around the incident. He shared the map with colleagues so they could block off the area to traffic and onlookers."},{"acf_fc_layout":"image","image":84202,"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"Workforce for ArcGIS and ArcGIS Online also provide situational awareness for OHP officers. During the pursuit of a suspect on a rural road, a trooper on duty 80 miles away in another county saw where the pursuing officer was located on the Trooper Field Map. When that trooper turned on satellite view, he noticed that the officer in pursuit was coming to a T-intersection and radioed to warn him to slow down. The suspect then veered off into a cow pasture. Continuing to monitor the satellite view, the trooper advised pursuing officers where openings in the pasture\u2019s fencing were located to blockade them and prevent the suspect from escaping. \u201cWe caught that guy,\u201d said Hampton.\r\n\r\nHampton said ArcGIS Online and Workforce for ArcGIS are being embraced in his department, especially by the younger officers who grew up with technology. \u201cI\u2019ve had other police agencies ask, \u2018How do your troopers feel about people being able to see [their location on a map]?\u2019 Some of our older troopers were resistant at first, but our younger troopers are super excited,\u201d Hampton said. \u201cIt used to be, we had to rely on that person who needed help to give out his physical location. Now, all he has to do is say, \u2018I need help,\u2019 and everybody can see where he\u2019s at.\u201d\r\n\r\nOHP also is putting Esri Story Maps apps to use. One story map created by the agency shows where in Oklahoma motorcyclists were killed or severely injured in 2015, and presented statistics on how many of those riders had been wearing helmets. Fifty-six percent of the people killed in 2015 in motorcycle accidents were not wearing helmets, according to the story map.\r\n\r\nStory maps may also be used in the future to document homicide cases that stem from traffic collisions caused by people driving while intoxicated, Hampton said. He thinks they may be useful to the district attorney in explaining to the jury what happened. If OHP collects information from the time the 911 call comes in and documents everything in story maps, it will be easier for an investigator to present the case to the district attorney because all the information will be there. The district attorney can present that story to the jury.\r\n\r\nIn the coming months, OHP also plans to process imagery from some traffic collision scenes using Drone2Map for ArcGIS. Hampton said that OHP plans to initially acquire 13 drones to capture imagery of accidents that block busy roads. \u201cWe can\u2019t control cleanup, but we can control how much time we keep the road closed [while] doing the accident reconstruction,\u201d Hampton said. Rather than walking the scene and taking photos and measurements, the drone would take images of the accident aftermath. \u201cWith a drone, we can thoroughly document and collect video and photographs of a crash scene in about six minutes,\u201d he said.\r\n\r\nOHP would use Drone2Map for ArcGIS to process the imagery and create products for use in investigations and\u2014if necessary\u2014court cases. \u201cWe can take a frame of a video and produce a two-dimensional picture. We can take still photography we shot with the drone and produce the two-dimensional picture,\u201d Hampton said. \u201cIf that case needs to go to court or if we want to revisit the scene the way we found it later, now we can watch the video of what we flew two years ago. If that case ends up being prosecutable, one of the things Drone2Map allows us to do is to create a 3D model.\u201d He notes that, unlike the crime scene investigation shows on television that often show investigators walking a jury through an animation, they will be able to use actual footage of a scene. \u201cWhy animate something when you can actually take them back and let them fly through the scene?\u201d\r\n\r\nFor more information, contact Captain Ronnie Hampton, commander of the Futures, Capabilities, and Plans Division of OHP at\u00a0Ronnie.Hampton@dps.ok.gov<\/a>."},{"acf_fc_layout":"pdf","file":84212}],"references":null},"yoast_head":"\nOklahoma Highway Patrol Saves Lives, Time, and Money with Workforce for ArcGIS | Fall 2017 | ArcUser<\/title>\n<meta name=\"description\" content=\"When the Oklahoma Highway Patrol joined the search for a man suspected of killing a sheriff\u2019s deputy earlier this year, the law enforcement agency used ArcGIS Online and Workforce for ArcGIS 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