{"id":163342,"date":"2018-11-13T10:46:51","date_gmt":"2018-11-13T18:46:51","guid":{"rendered":"https:\/\/www.esri.com\/about\/newsroom\/?post_type=arcwatch&#038;p=163342"},"modified":"2018-12-10T11:26:29","modified_gmt":"2018-12-10T19:26:29","slug":"learn-to-send-email-from-web-map-pop-ups","status":"publish","type":"arcwatch","link":"https:\/\/www.esri.com\/about\/newsroom\/arcwatch\/learn-to-send-email-from-web-map-pop-ups","title":{"rendered":"Learn to Send Email from Web Map Pop-Ups"},"content":{"rendered":"","protected":false},"author":651,"featured_media":0,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"sync_status":"","episode_type":"","audio_file":"","castos_file_data":"","podmotor_file_id":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[10392,91,10872],"tags":[163382,301,241,20392],"arcwatch_issues":[170372],"class_list":["post-163342","arcwatch","type-arcwatch","status-publish","format-standard","hentry","category-arcgis-online","category-mapping","category-tutorial","tag-arcgis-online","tag-community","tag-gis","tag-web-gis","arcwatch_issues-november-2015","arcwatch_sections-the-tip"],"acf":{"short_description":"Web map pop-ups can be configured to send email back to you or your organization. ","pdf":{"host_remotely":false,"file":null,"file_url":""},"flexible_content":[{"acf_fc_layout":"content","content":"The main purpose of authoring and sharing a web map is to communicate information. But did you know that people can also communicate directly with your organization using email embedded in an online map?\r\n\r\nWeb map pop-ups can be configured to display data-driven text, links, and photos and, yes, even send email. Email can be sent directly from configured web map pop-ups. Which configuration approach is best will be determined by how the email addresses are stored in the layer attributes. This tip shows you how to send an email directly from a pop-up and covers one example of how the email might be stored\u2014as an email address (<a href=\"mailto:somebody@company.com\">somebody@company.com<\/a>). To learn how to store it as a mailto link (<a href=\"mailto:mailto:somebody@company.com?subject=Hello\">mailto:somebody@company.com?subject=Hello<\/a>), read\u00a0<a href=\"https:\/\/blogs.esri.com\/esri\/arcgis\/2015\/10\/01\/sending-email-from-web-map-pop-ups\/\">this blog<\/a>.\r\n\r\nYou can follow along using a\u00a0<a href=\"https:\/\/www.arcgis.com\/home\/webmap\/viewer.html?webmap=541c360eca44443c985ada6565d3e47d\">sample web map<\/a>. Save a copy of the map in your\u00a0<a href=\"https:\/\/www.arcgis.com\/\">ArcGIS Online<\/a>\u00a0account before you begin.\r\n\r\nThe map contains two layers:\u00a0<strong>Office Location (original)<\/strong>\u00a0and\u00a0<strong>Office Location (configured)<\/strong>. The original layer does not have a configured pop-up; it's the default and unimproved display of attributes. Use this layer to follow along with the instructions below. The configured layer has a configured pop-up using all the email options described in this tip.\r\n<h3>The unconfigured pop-up<\/h3>\r\nClick the symbol on the map to display the pop-up. In the original pop-up shown below, the email address is stored in two ways. The\u00a0<strong>Email<\/strong>\u00a0field stores the address as a string in the format\u00a0<em>somebody@company.com<\/em>. The\u00a0<strong>Mailto<\/strong>\u00a0field stores the address as a string in the format\u00a0<em>mailto:somebody@company.com?subject=Hello<\/em>.\r\n\r\n<img src=\"https:\/\/www.esri.com\/about\/newsroom\/app\/uploads\/2018\/09\/1115-tip1.jpg\" \/>\r\n\r\nNote that both are displayed as text strings rather than links. Using the techniques described below, the pop-up can be configured to use both email string formats as clickable email links in the layer pop-up.\r\n\r\nTo configure the pop-up, click Content and move your mouse pointer over the layer name to highlight it, then click the layer context menu (the dots) to reveal More Options.\r\n\r\n<img src=\"https:\/\/www.esri.com\/about\/newsroom\/app\/uploads\/2018\/09\/1115-tip2.jpg\" alt=\"\" width=\"268\" height=\"92\" \/>\r\n\r\nChoose\u00a0<strong>Configure Pop-up<\/strong>\u00a0from the options list. This will display the pop-up properties.\r\n\r\n<img src=\"https:\/\/www.esri.com\/about\/newsroom\/app\/uploads\/2018\/09\/1115-tip3.jpg\" \/>\r\n<h3>Email stored as a mailto link<\/h3>\r\nThe Mailto string can be configured as a mailto link in the pop-up by either of two methods using pop-up properties:\r\n<h3>Method 1\u2014Using a custom attribute display<\/h3>\r\n<ol>\r\n \t<li>From the pop-up properties dialog box, choose A custom attribute display.<\/li>\r\n \t<li>Click CONFIGURE.\r\n<img src=\"https:\/\/www.esri.com\/about\/newsroom\/app\/uploads\/2018\/09\/1115-tip4.jpg\" \/><\/li>\r\n \t<li>Along with other desired text and attributes, enter a text string to use for the email link and then select it.<\/li>\r\n \t<li>Click Create Link to add a link to the selected text.<\/li>\r\n \t<li>In the URL text box, enter the field name containing the mailto string enclosed in the curly braces\u2014in this case, the field name is {Mailto}.<strong>Note:<\/strong>\u00a0You can add the Mailto field to your custom attribute display, then copy and paste it into the URL text box instead of typing. A warning will appear, but you can disregard it.<\/li>\r\n \t<li>Click the Set button to the link properties.\r\n<img src=\"https:\/\/www.esri.com\/about\/newsroom\/app\/uploads\/2018\/09\/1115-tip5.jpg\" \/><\/li>\r\n \t<li>Click OK, then save the pop-up configuration and map. The pop-up now includes the mailto attribute as a clickable link.\r\n<img src=\"https:\/\/www.esri.com\/about\/newsroom\/app\/uploads\/2018\/09\/1115-tip6.jpg\" \/><\/li>\r\n<\/ol>\r\n<h3>Method 2\u2014Using an image link<\/h3>\r\n<ol>\r\n \t<li>Open the Configure Pop-ups dialog for the same layer. From the Pop-up Media section of pop-up properties, choose ADD Image.\r\n<img src=\"https:\/\/www.esri.com\/about\/newsroom\/app\/uploads\/2018\/09\/1115-tip7.jpg\" \/><\/li>\r\n \t<li>In the Configure Image dialog box, add a title and caption as desired.<\/li>\r\n \t<li>Choose a field name for the URL. This field contains the URL to an image that will be displayed. In this example, it is of the symbol for an envelope.<\/li>\r\n \t<li>Add the field name containing the mailto string to the Link text box.<\/li>\r\n \t<li>Click OK.\r\n<img src=\"https:\/\/www.esri.com\/about\/newsroom\/app\/uploads\/2018\/09\/1115-tip8.jpg\" \/><\/li>\r\n \t<li>Save your pop-up configuration and your map. The pop-up now includes an image that can be clicked (or tapped, if using a device) to send an email.\r\n<img src=\"https:\/\/www.esri.com\/about\/newsroom\/app\/uploads\/2018\/09\/1115-tip9.jpg\" \/><\/li>\r\n<\/ol>\r\nFor more information, see\u00a0<a href=\"https:\/\/doc.arcgis.com\/en\/arcgis-online\/create-maps\/configure-pop-ups.htm\">Configure pop-ups<\/a>."}],"references":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Learn to Send Email from Web Map Pop-Ups<\/title>\n<meta name=\"description\" content=\"Web map pop-ups can be configured to send email back to you or your organization.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.esri.com\/about\/newsroom\/arcwatch\/learn-to-send-email-from-web-map-pop-ups\" \/>\n<meta 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