{"id":718592,"date":"2024-11-21T10:01:53","date_gmt":"2024-11-21T18:01:53","guid":{"rendered":"https:\/\/www.esri.com\/about\/newsroom\/?post_type=arcwatch&p=718592"},"modified":"2024-11-21T10:01:53","modified_gmt":"2024-11-21T18:01:53","slug":"gis-in-a-western-town","status":"publish","type":"arcwatch","link":"https:\/\/www.esri.com\/about\/newsroom\/arcwatch\/gis-in-a-western-town","title":{"rendered":"GIS in a Western Town"},"content":{"rendered":"","protected":false},"author":9862,"featured_media":0,"menu_order":3,"template":"","format":"standard","meta":{"_acf_changed":false,"sync_status":"","episode_type":"","audio_file":"","podmotor_file_id":"","podmotor_episode_id":"","castos_file_data":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[465131,485602,401,211],"tags":[164992,486382,237681],"arcwatch_issues":[491072],"class_list":["post-718592","arcwatch","type-arcwatch","status-publish","format-standard","hentry","category-arcgis-field-maps","category-esri-community","category-government","category-public-safety","tag-city-government","tag-esri-community","tag-urban-planning","arcwatch_issues-november-2024","arcwatch_sections-the-geospatial-report"],"acf":{"short_description":"In Arizona, a city has a long history of integrating GIS with its operations.","pdf":{"host_remotely":false,"file":"","file_url":""},"flexible_content":[{"acf_fc_layout":"content","content":"Outfitted with the cowboyish nickname \u201cthe West\u2019s Most Western Town,\u201d Scottsdale, Arizona, is an oasis on the northern edge of the Sonoran Desert despite the challenging conditions a desert environment can entail.\r\n\r\nMeeting the needs of Scottsdale\u2019s more than 240,000 residents\u2014as well as the millions of visitors who stop in annually\u2014requires dependable amenities and services. To its benefit, the city has a long history of integrating GIS technology with its operations. In fact, Scottsdale moved to an ArcGIS framework in the early 2000s.\r\n\r\nGIS often plays the role of behind-the-scenes hero, and it\u2019s not surprising that many people in Scottsdale don\u2019t realize the extent of the city\u2019s geospatial information reach\u2014even as it touches many key city services. The Scottsdale GIS team now maintains technology that includes more than 130 enterprise feature classes that are used by many essential city departments, ranging from economic development to police, fire, transportation, and water.\r\n\r\nMele Koneya<\/a> is a GIS analyst at the City of Scottsdale, where he\u2019s been working with a nine-person team to support the city\u2019s geospatial needs for the better part of two decades.\r\n\r\nStaying True to \u201cWe Care for You\u201d<\/strong>\r\n\r\nVirtually all aspects of city infrastructure are considered important, but public safety is one of the most critical. It\u2019s here that Scottsdale residents and visitors are served by the Scottsdale Fire Department, which dispatches aid from 15 stations around the city. The department, which has the motto \u201cWe Care for You,\u201d covers a 184.5-square-mile (477.9-square-kilometer) area that includes urban areas and the abutting McDowell Sonoran Preserve.\r\n\r\nGIS services provided by Koneya and the Scottsdale GIS team play a key role in supporting these important responsibilities. These include determining standards of coverage\u2014the baseline service levels that the fire department can provide. For example, Koneya said, the GIS team used drive-time estimates, several years\u2019 worth of incident response data, and a target response time of less than four minutes to identify optimal locations for one-third of the city\u2019s fire station locations.\r\n\r\nKoneya captured the exceptional work of the fire department and its relationship with GIS in a map<\/a> that won a first-place award from the GIS Certification Institute<\/a>. This map demonstrates how\u2014even when hundreds of thousands of visitors flock to the city during events such as the Barrett-Jackson Collector car auction or the WM Phoenix Open golf tournament\u2014the fire department maintains its high standards. A geospatial focus helps the department stay true to its mission despite workloads that can climb from a daily average of 110 calls for assistance to nearly double that during peak activity events."},{"acf_fc_layout":"image","image":718612,"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"Troubleshooting ArcGIS Field Maps During Events Season<\/strong>\r\n\r\nKoneya is proud to participate in Esri Community<\/a>, where he finds support from the global Esri user community while solving problems on behalf of Scottsdale. Koneya has contributed hundreds of posts in his nearly 15 years of being part of Esri Community.\r\n\r\nDuring the lead-up to Scottsdale\u2019s busy 2023 event season, Esri Community connections helped Koneya and his team troubleshoot a significant problem. Koneya explained, \u201cDuring our event season, where we were supporting our fire and police crews at the WM Phoenix Open\u2014a major golf tournament in Scottsdale\u2014we ran into some issues we weren\u2019t aware of with a tracking view in ArcGIS Field Maps. A lot of that technology was new to us, and because I and my coworkers are [Esri] administrators, it worked fine for us. Then we handed it off to someone else and it didn\u2019t work for them. I was like, \u2018What are we missing here?\u2019\u201d\r\n\r\nStopped in their tracks and unable to figure out how to get location sharing to work for non-administrator users, Koneya turned to Esri Community. He uploaded images explaining his quandary in a post,\u00a0\u201cLocation Sharing is Not Available<\/a>.\u201d Within a few hours, an Esri staff member\u00a0replied. The connection was made and an hour later, Koneya had a solution.\r\n\r\nGetting Help from Esri Community<\/strong>\r\n\r\nKoneya has more stories about solutions found on Esri Community, including resources on ArcGIS Experience Builder and ArcGIS Monitor that helped the city\u2019s GIS team improve service performance monitoring in 2024. Koneya also cited the ArcGIS GeoEvent Server Blog<\/a> articles and posts by Esri product engineer\u00a0RJ Sunderman<\/a>\u00a0that aided team members while they learned the software\u2014supporting their ability to track more than 200 police officers and fire department staff members all at once.\r\n\r\nFrom participating in ArcGIS Ideas<\/a> exchanges to finding information on the Community Help Documents<\/a> page and in Community Blog<\/a> articles, Koneya has gained a lot of value from Esri Community.\r\n\r\n\u201cOne of the things I say to people is that you can\u2019t do it all by yourself,\u201d he said. \u201cI\u2019ve been doing this for almost 30 years, but I don\u2019t know everything. Nobody knows everything. Esri Community is important to be part of so that we can share and learn from others.\u201d"},{"acf_fc_layout":"image","image":718622,"image_position":"center","orientation":"horizontal","hyperlink":"https:\/\/mediaspace.esri.com\/media\/t\/1_ilda1pdi"}],"references":null},"yoast_head":"\nGIS in a Western Town<\/title>\n<meta name=\"description\" content=\"In Arizona, a city has a long history of integrating GIS with its operations.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.esri.com\/about\/newsroom\/arcwatch\/gis-in-a-western-town\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"GIS in a Western Town\" \/>\n<meta property=\"og:description\" content=\"In Arizona, a city has a long history of integrating GIS with its operations.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.esri.com\/about\/newsroom\/arcwatch\/gis-in-a-western-town\" \/>\n<meta property=\"og:site_name\" content=\"Esri\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/esrigis\/\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.esri.com\/about\/newsroom\/app\/uploads\/2024\/11\/Scottsdale_banner_1920_1080.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Esri\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\n\t \"@context\": \"https:\/\/schema.org\",\n\t \"@graph\": [\n\t {\n\t \"@type\": \"WebPage\",\n\t \"@id\": \"https:\/\/www.esri.com\/about\/newsroom\/arcwatch\/gis-in-a-western-town\",\n\t \"url\": \"https:\/\/www.esri.com\/about\/newsroom\/arcwatch\/gis-in-a-western-town\",\n\t \"name\": \"GIS in a Western Town\",\n\t \"isPartOf\": {\n\t \"@id\": \"https:\/\/www.esri.com\/about\/newsroom\/#website\"\n\t },\n\t \"datePublished\": \"2024-11-21T18:01:53+00:00\",\n\t \"description\": \"In Arizona, a city has a long history of integrating GIS with its operations.\",\n\t \"breadcrumb\": {\n\t \"@id\": \"https:\/\/www.esri.com\/about\/newsroom\/arcwatch\/gis-in-a-western-town#breadcrumb\"\n\t },\n\t \"inLanguage\": \"en-US\",\n\t \"potentialAction\": [\n\t {\n\t \"@type\": \"ReadAction\",\n\t \"target\": [\n\t \"https:\/\/www.esri.com\/about\/newsroom\/arcwatch\/gis-in-a-western-town\"\n\t ]\n\t }\n\t ]\n\t },\n\t {\n\t \"@type\": \"BreadcrumbList\",\n\t \"@id\": \"https:\/\/www.esri.com\/about\/newsroom\/arcwatch\/gis-in-a-western-town#breadcrumb\",\n\t \"itemListElement\": [\n\t {\n\t \"@type\": \"ListItem\",\n\t \"position\": 1,\n\t \"name\": \"Home\",\n\t \"item\": \"https:\/\/www.esri.com\/about\/newsroom\"\n\t },\n\t {\n\t \"@type\": \"ListItem\",\n\t \"position\": 2,\n\t \"name\": \"ArcWatch Articles\",\n\t \"item\": \"https:\/\/www.esri.com\/about\/newsroom\/arcwatch\"\n\t },\n\t {\n\t \"@type\": \"ListItem\",\n\t \"position\": 3,\n\t \"name\": \"GIS in a Western Town\"\n\t }\n\t ]\n\t },\n\t {\n\t \"@type\": \"WebSite\",\n\t \"@id\": \"https:\/\/www.esri.com\/about\/newsroom\/#website\",\n\t \"url\": \"https:\/\/www.esri.com\/about\/newsroom\/\",\n\t \"name\": \"Esri\",\n\t \"description\": \"Esri Newsroom\",\n\t \"potentialAction\": [\n\t {\n\t \"@type\": \"SearchAction\",\n\t \"target\": {\n\t \"@type\": \"EntryPoint\",\n\t \"urlTemplate\": \"https:\/\/www.esri.com\/about\/newsroom\/?s={search_term_string}\"\n\t },\n\t \"query-input\": {\n\t \"@type\": \"PropertyValueSpecification\",\n\t \"valueRequired\": true,\n\t \"valueName\": \"search_term_string\"\n\t }\n\t }\n\t ],\n\t \"inLanguage\": \"en-US\"\n\t },\n\t {\n\t \"@type\": \"Person\",\n\t \"@id\": \"https:\/\/www.esri.com\/about\/newsroom\/#\/schema\/person\/6f5608aea77aae4f1e67ff4c1ed99067\",\n\t \"name\": \"Brian Cooke\",\n\t \"image\": {\n\t \"@type\": \"ImageObject\",\n\t \"inLanguage\": \"en-US\",\n\t \"@id\": \"https:\/\/www.esri.com\/about\/newsroom\/#\/schema\/person\/image\/\",\n\t \"url\": \"https:\/\/www.esri.com\/about\/newsroom\/app\/uploads\/2024\/09\/briancooke.jpg\",\n\t \"contentUrl\": \"https:\/\/www.esri.com\/about\/newsroom\/app\/uploads\/2024\/09\/briancooke.jpg\",\n\t \"caption\": \"Brian Cooke\"\n\t },\n\t \"description\": \"Brian Cooke is a writer and contributing editor for the Esri Publications team. 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