{"id":201182,"date":"2019-01-24T09:02:46","date_gmt":"2019-01-24T17:02:46","guid":{"rendered":"https:\/\/www.esri.com\/about\/newsroom\/?post_type=blog&#038;p=201182"},"modified":"2025-04-01T13:11:41","modified_gmt":"2025-04-01T20:11:41","slug":"hyper-local-app-improves-navigation-in-kuwait","status":"publish","type":"blog","link":"https:\/\/www.esri.com\/about\/newsroom\/blog\/hyper-local-app-improves-navigation-in-kuwait","title":{"rendered":"Kuwait Empowers its Populace with a Multi-purpose Mapping App"},"author":5122,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"sync_status":"","episode_type":"","audio_file":"","podmotor_file_id":"","podmotor_episode_id":"","castos_file_data":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","_links_to":"","_links_to_target":""},"categories":[801],"tags":[482772,287732,271,18732,111],"industry":[],"esri-blog-category":[478532],"esri_blog_department":[478172],"class_list":["post-201182","blog","type-blog","status-publish","format-standard","hentry","category-operational-intelligence","tag-ai-ml","tag-kuwait","tag-mapping","tag-navigation","tag-real-time","esri-blog-category-analytics","esri_blog_department-mapping"],"acf":{"video_source":"","video_start":"","video_stop":"","short_description":"Kuwait is heavily investing in GIS implementation with an emphasis on building national GIS expertise.","pdf":{"host_remotely":false,"file":"","file_url":""},"flexible_content":[{"acf_fc_layout":"sidebar","layout":"standard","image_reference":null,"image_reference_figure":"","spotlight_image":null,"section_title":"","spotlight_name":"","position":"Right","content":"Key Takeaways\r\n<ul>\r\n \t<li>The Kuwait Finder app helps residents find locations<\/li>\r\n \t<li>Citizens and businesses benefit from app\u2019s location data<\/li>\r\n \t<li>GIS-based services empower startups<\/li>\r\n<\/ul>","snippet":""},{"acf_fc_layout":"content","content":"If you were navigating Kuwait City and asked a local for directions, you might receive instructions like, \u201cSalmya, block 5, street number 5, house number 10 or go to Fanar tower.\u201d\r\n\r\nKuwait\u2019s 4.6 million residents often navigate this way\u2014using landmarks and descriptive addresses to move around their country. Much of that is due to Kuwaiti streets being a mix of numbers and names. Addresses consist of street numbers, area numbers, block numbers, and villa\/house numbers.\u00a0It\u2019s hard for signage to capture all that detail, and tough to keep all the numbers straight in your mind.\r\n\r\nNow, a new homegrown app called Kuwait Finder is easing travel for as many as 650,000 users. The app will make it easier for residents, business operators, and even some government agencies to locate destinations.\r\n\r\nThe Kuwait Finder app is a customer-focused offshoot of a rapid digital transformation unfolding in Kuwait."},{"acf_fc_layout":"image","image":201242,"image_position":"center","orientation":"horizontal","hyperlink":"http:\/\/gis.paci.gov.kw\/Client\/EN\/Default.aspx"},{"acf_fc_layout":"content","content":"<strong>Turning Internal Maps into External Resources<\/strong>\r\n\r\nEven tried-and-true mapping apps have trouble providing exact addresses in Kuwait, only able to represent information down to the street level.\r\n\r\nWhile map and app makers don\u2019t know where to find every building in Kuwait, one government organization does: The Public Authority for Civil Information (PACI).\r\n\r\nOfficials with PACI collect place details and demographic data across Kuwait, issuing a unique ID number for each person, business, building, and even units within buildings.\r\n\r\nBy using a unique number for each location, the PACI team can prevent errors. There are similarities such as Sabahiya Block 3 and Shamiya Block 3 that, if mixed up, could put you on the wrong side of town. A similar system of unique ID numbering is also used by Great Britain\u2019s Ordnance Survey for its Topographic Identifiers, or \u201cTOIDs.\u201d\r\n\r\nWith its unique ID numbers, the PACI team has built up a massive trove of accurate, geo-referenced data\u2013information tied to specific locations. This data is stored and visualized for internal use on a geographic information system (GIS) map. PACI shares this GIS data with other government departments and agencies to help regulate and validate new businesses, match citizens with nearby services, manage operations, and plan future development projects.\r\n\r\nBut, the PACI team needed a way to share this wealth of information with the public, to help people find what they were looking for. Enter: The Kuwait Finder app."},{"acf_fc_layout":"content","content":"<strong>There\u2019s an App for That (in Kuwait)<\/strong>\r\n\r\nIn early 2011, PACI completed a new country-level GIS for Kuwait. With a renewed GIS foundation, the government quickly modernized a number of operational systems (see sidebar).\r\n\r\nThen Musaed Al-Asousi, Director General of PACI, realized they could also share data and apps with the public. \u201cThe people on the street can use it too,\u201d he said. \u201cThat really made me have this passion for GIS. The technology enabled us to serve the people and also open a lot of future projects and think about new ideas.\u201d\r\n\r\nKuwait Finder launched in 2013 with basic search and navigation capabilities for public use. It is available as an <a href=\"https:\/\/itunes.apple.com\/kw\/app\/kuwait-finder\/id593476960?mt=8\">iOS<\/a> and <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=kw.gov.paci.kuwaitfinderandroid&amp;hl=en\">Android app<\/a>, and as a <a href=\"http:\/\/gis.paci.gov.kw\/Client\/EN\/Default.aspx\">desktop web application<\/a>. Users can search by a location\u2019s PACI ID number if known, by business or landmark name, or by detailed address description.\r\n\r\nThe app received positive feedback from users via reviews, social media, and surveys, including ideas on how it could be improved. PACI has implemented a continuous improvement approach to the app, working to better meet the needs of Kuwaiti residents.\r\n\r\n\u201cAny project we do, we always think about how to serve others. So from an information point of view, from a statistics point of view, from even technical and consultation points of view, myself and my team help enable others to do their jobs better,\u201d Al-Asousi said.\r\n\r\nSince launching Kuwait Finder, PACI has added an English language version, turn-by-turn voice navigation, updated satellite imagery, dynamic traffic information and routing, street view, and even 3D buildings, on top of usability improvements and bug fixes."},{"acf_fc_layout":"image","image":205402,"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"<strong>Hyper-Local Authority<\/strong>\r\n\r\nSince it\u2019s Kuwait-specific, the app can handle hyper-local challenges. It does things other mapping apps can\u2019t.\r\n\r\nFor example, extended families tend to be large in Kuwait, and people often need to know where to go to attend a funeral for a relative or friend. The state is responsible to pay for and organize all services, and locations are then registered with PACI. Traditionally, men and women pay their respects in different locations. So, Kuwait Finder includes a quick look-up tool for current and recent funerals, with icons to select your gender and reveal your designated location.\r\n\r\nTraffic in Kuwait City is also uniquely challenging. Thanks to a modern economy, residents enjoy a high standard of living and most own cars. Land zoning tends to be centralized, with most businesses located in one place and residential areas in another, so urban sprawl causes people to travel to and from the same places at the same times. Add those realities to the country\u2019s small geographic area, dense population, and troubling <a href=\"https:\/\/gulfnews.com\/world\/gulf\/kuwait\/a-car-accident-every-10-minutes-in-kuwait-1.2065034\">traffic accident figures<\/a>, and the result is a problematic, difficult-to-predict traffic situation.\r\n\r\nTo give residents better information about traffic conditions, PACI officials enabled real-time traffic on Kuwait Finder. They used a <a href=\"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/new-business-intelligence-emerges-geo-ai\/\">location-based machine learning algorithm<\/a> to learn and predict Kuwait\u2019s unique traffic patterns. Similar to traffic app Waze, users agree to contribute their own location data to inform predictions and update traffic reports for everyone. Over time, this generates a feedback loop of benefits for both the users and PACI.\r\n\r\nAl-Asousi explained, \u201cWe were able to publish the traffic map as a layer on our Kuwait Finder map. This was very useful in two ways. Number one, it immediately helped guide people to the fastest routes. Number two, it collects data about traffic, which was very difficult to track in the past.\u201d"},{"acf_fc_layout":"image","image":204332,"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"<strong>Finding Things Is Good for Business<\/strong>\r\n\r\nResidents aren\u2019t the only ones using Kuwait Finder. Local startups are using it for a quick-reference snapshot of the competition. An entrepreneur planning to open a specialty bakery might type in the tag \u201cbakery\u201d to see the locations of all existing bakeries in Kuwait City. They can then identify gaps in the market and choose the best location for their new shop.\r\n\r\nExisting businesses also use Kuwait Finder\u2013especially for deliveries. Imagine the difficulty of operating a delivery-based business model in an area without specific addresses. The app has been invaluable to those companies, as evidenced by <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=kw.gov.paci.kuwaitfinderandroid&amp;hl=en\">app store reviews<\/a> from users identifying themselves as delivery drivers.\r\n\r\nPACI also offers APIs so that government agencies and the private sector can integrate the information displayed in Kuwait Finder into their own apps or business operations. About 100 organizations are already connected and leveraging the data."},{"acf_fc_layout":"image","image":205412,"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"<strong>Finding the Future<\/strong>\r\n\r\nCurrently, Kuwait Finder\u2019s desktop version is 3D-enabled, and this added realism will be coming to the app soon. The PACI team has started an initiative to use LiDAR to scan Kuwait City\u2019s streets to improve 3D details and update the app\u2019s street view.\r\n\r\nLiDAR, which uses laser light to map surfaces similar to how radio waves are used for radar, can also be used to help extend navigation indoors. For example, a team could map the inside of a large shopping mall. The data could be added to Kuwait Finder, so users could get directions through the mall right to the doorstep of a certain shop.\r\n\r\nMore broadly, the PACI team plans to work with other government agencies to launch an online open data portal known as a GeoHub. By sharing even more geographic data with the public, <a href=\"https:\/\/www.esri.com\/smart-communities\/los-angeles\">a GeoHub like the one launched in Los Angeles<\/a> can help foster communication and collaboration between residents and the government.\r\n\r\nAl-Asousi sees PACI as building a foundation of location data that can be used by others for virtually unlimited types of analysis, planning, and decision-making for the country. \u201cWe enable analysis now and are moving toward predictive analysis of this data.\u201d\r\n\r\nPredictive analysis might model how traffic patterns would change if an overpass was added, illuminate road construction that could reduce accidents, or calculate how many schools might be needed if a residential area expanded at a certain rate.\r\n\r\nThe data PACI collects and nurtures will continue to grow. It\u2019s expected to enable new uses and analyses in the future. With Kuwait Finder, location data is already delivering value to residents who can now simply share and find the location of any unique PACI ID. The PACI team has given residents a better way to navigate their thriving country.\r\n\r\nAs Al-Asousi stated, \u201cThe new technology of GIS provided better tools to be able to deliver the best map of Kuwait and give it to all other government and private sector agencies.\u201d\r\n\r\n&nbsp;\r\n\r\nLearn how countries use the GIS to <a href=\"https:\/\/www.esri.com\/en-us\/industries\/government\/departments\/national-mapping-charting\">deliver information to policy makers<\/a> and the people."},{"acf_fc_layout":"sidebar","layout":"standard","image_reference":null,"image_reference_figure":"","spotlight_image":null,"section_title":"","spotlight_name":"","position":"Center","content":"<strong>Rapid Modernization<\/strong>\r\n\r\nPACI built a national GIS in less than five years. Kuwait was able to jump ahead of competing countries and implement the very latest technologies to become a regional lighthouse, pioneering new ways of implementing location information, analysis, and automation.\r\n\r\nHaving a country-level GIS was crucial to the government\u2019s efforts to improve economic development, land planning, and public information sharing. Here are just some of the areas impacted by Kuwait\u2019s country-level GIS.\r\n<ul>\r\n \t<li><a href=\"https:\/\/www.esri.com\/esri-news\/arcnews\/fall16articles\/ensuring-water-quality-in-kuwait\">Water quality monitoring<\/a><\/li>\r\n \t<li><a href=\"https:\/\/www.esri.com\/esri-news\/arcnews\/winter1415articles\/gis-helps-improve-groundwater-management-in-kuwait\">Water resource management<\/a><\/li>\r\n \t<li><a href=\"https:\/\/www.esri.com\/esri-news\/arcnews\/summer14articles\/kuwaits-ministry-of-electric-and-water-streamlines-utility-services\">Electric utilities<\/a><\/li>\r\n \t<li>Traffic mapping and planning<\/li>\r\n \t<li>Business development<\/li>\r\n \t<li>Environmental management<\/li>\r\n \t<li>Universities<\/li>\r\n \t<li>Petroleum operations<\/li>\r\n \t<li>Public works<\/li>\r\n \t<li>Land records<\/li>\r\n<\/ul>","snippet":""}],"references":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Kuwait Empowers its Populace with a Multi-purpose Mapping App<\/title>\n<meta name=\"description\" content=\"Kuwait is investing in government transformation to become more efficient, productive, and reliable. 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