{"id":21421,"date":"2018-01-11T13:22:50","date_gmt":"2018-01-11T21:22:50","guid":{"rendered":"https:\/\/www.esri.com\/about\/newsroom\/?post_type=blog&#038;p=21421"},"modified":"2025-05-08T19:41:50","modified_gmt":"2025-05-09T02:41:50","slug":"new-bern-takes-ownership-of-blight","status":"publish","type":"blog","link":"https:\/\/www.esri.com\/about\/newsroom\/blog\/new-bern-takes-ownership-of-blight","title":{"rendered":"New Bern Takes Ownership of Blight"},"author":741,"featured_media":21511,"parent":0,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"sync_status":"","episode_type":"","audio_file":"","podmotor_file_id":"","podmotor_episode_id":"","castos_file_data":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","_links_to":"","_links_to_target":""},"categories":[791,691],"tags":[361,1451,1261,1511],"industry":[],"esri-blog-category":[492462],"esri_blog_department":[492402],"class_list":["post-21421","blog","type-blog","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-transformation","category-smart-communities","tag-blight","tag-citizen-engagement","tag-real-estate","tag-revitalization","esri-blog-category-revitalization","esri_blog_department-urban-planning"],"acf":{"video_source":"","video_start":"","video_stop":"","short_description":"The city of New Bern, North Carolina used GIS to turn around their ownership of derelict properties\u2014powering parcel mapping, planning, and sales.","pdf":{"host_remotely":false,"file":"","file_url":""},"flexible_content":[{"acf_fc_layout":"content","content":"<em>Community Converts Vacant Properties into Revenue Opportunities<\/em>"},{"acf_fc_layout":"sidebar","layout":"standard","image_reference":null,"image_reference_figure":"","spotlight_image":null,"section_title":"","spotlight_name":"","position":"Right","content":"Key takeaways\r\n<ul>\r\n \t<li>GIS expedites the return of abandoned properties to the tax rolls.<\/li>\r\n \t<li>GIS analysis helps inform plans to improve housing, career training, and public and private reinvestment in distressed neighborhoods.<\/li>\r\n \t<li>Revitalizing abandoned properties helps return pride in place, spurring homeowner projects that can brighten whole neighborhoods.<\/li>\r\n<\/ul>","snippet":""},{"acf_fc_layout":"content","content":"What does a city do when it discovers the largest owner of its blighted properties is\u2026 the city itself?\r\n\r\nThe city of New Bern, North Carolina sits on the coast at the confluence of the Trent and Neuse rivers, a prime spot that made it the state\u2019s second colonial settlement in 1710. The area thrived on lumber trade until the 1920s. Manufacturing of appliances and plumbing fixtures now provide the bulk of employment for the city\u2019s 30,000 citizens, but the sector has contracted.\r\n\r\nIn 2014, the city received a grant from the US Department of Housing and Urban Development to plan the revitalization of a blighted low-income area. The planning process that followed helped the city uncover a disturbing pattern. When highlighted on a color-coded map of public and private land owners, the overwhelming majority of abandoned parcels jumped out as being city or county owned. The city, it turned out, was the \u201cbad landlord\u201d responsible for the blight weighing down this low-income community.\r\n\r\nThe city hadn\u2019t purchased the land. It had come onto the books from tax defaults, foreclosures, donations, refused estate transfers, and other forms of home and land abandonment. In all, the city held a portfolio of more than 200 properties. An audit revealed that each year, the city was spending hundreds of thousands of dollars on maintenance and missing out on $2.4 million in potential property tax revenue."},{"acf_fc_layout":"image","image":21471,"image_position":"center","orientation":"horizontal","hyperlink":"http:\/\/arcg.is\/1DizW4"},{"acf_fc_layout":"content","content":"<strong>Taking Stock<\/strong>\r\n\r\nThe city hadn\u2019t created the disagreeable conditions of the properties, but it had become the legal caretaker. As expenses mounted, New Bern decided to put the homes and vacant lots on the market.\r\n\r\n\u201cThe city's not in the real estate business, and it\u2019s not a developer,\u201d Alice Wilson, GIS coordinator for New Bern Development Services, said. \u201cWe're in the business of guiding development and trying to help this area rebound.\u201d\r\n\r\nThe city focused their efforts on a strategic plan to achieve the three stated goals of revitalization of the Choice Neighborhoods Implementation grant it received from HUD:\r\n<ol>\r\n \t<li>Housing: Replace distressed public and assisted housing with high-quality, mixed-income housing that is well-managed and responsive to the needs of the surrounding neighborhood;<\/li>\r\n \t<li>People: Improve educational outcomes and intergenerational mobility for youth through services and support delivered directly to youth and their families; and<\/li>\r\n \t<li>Neighborhood: Create the conditions necessary for public and private reinvestment in distressed neighborhoods to offer the kinds of amenities and assets, including safety, good schools, and commercial activity, that are important to families' choices about their community.<\/li>\r\n<\/ol>\r\nIn this entire process, the city expanded the use of their geographic information system (GIS) from a system of record to a system of insight, and ultimately to a system of engagement. The city\u2019s GIS held the property records central to this planning effort. It helped the city and its citizens understand the interconnected nature of housing, poverty, and neighborhood decline through insights uncovered by an analytical process known as <a href=\"https:\/\/www.esri.com\/en-us\/arcgis\/products\/spatial-analytics-data-science\/overview\">spatial analysis<\/a>. GIS also provided the means to take action through citizen engagement in the planning process, populating an interactive map for the sale of properties, and communicating progress on the turnaround.\r\n\r\n<strong>Taking Charge<\/strong>\r\n\r\nThe city took photographs of each property, gathered information about each home and parcel, linked each record to the online portal of historic tax records, and created a GIS-based Story Map\u00a0to present the properties to the public.\r\n\r\nNot all of the 200 properties went on sale. The city analyzed land use and set aside land best suited for utilities or municipal projects. Habitat for Humanity was given eight of the parcels to develop new homes. Additional parcels were dedicated for community gardens built by local veterans. And small lots that were unsuitable for construction were earmarked for charitable causes.\r\n\r\nOf the 150 properties that the city intended to sell, it began slowly, putting 20 properties on the market to see if they would sell. The local newspaper ran an article on the plan. Immediately, the city received a bevy of calls asking for a list of all available properties. During those early days of the sale, the property website received 100 daily views. That has grown to more than 500 today, as the city continues to draw down its inventory and prospective buyers hover, waiting for new properties to be released.\r\n\r\n\u201cWe learned some valuable lessons when we first put the properties out there,\u201d Wilson said. \u201cWe had some people offer us just a dollar. So, we had to set some rules and regulations on how we would sell the property.\u201d\r\n\r\nWhile individual parcel sales don\u2019t yield the city much in the way of immediate revenue\u2014often under $10,000 per transaction\u2014their cumulative impact is significant.\r\n<ul>\r\n \t<li>With every sale, the city\u2019s maintenance obligations decline.<\/li>\r\n \t<li>Each new home on a vacant lot brings additional tax revenue to the city.<\/li>\r\n \t<li>Infill development brings new people to the community.<\/li>\r\n<\/ul>\r\nSince late 2015, New Bern has achieved more than 45 abandoned-parcel sales. The city has awarded 17 permits for new homes, with eight homes built and occupied to date. While not a large figure, it equates to a significant reduction in derelict property inventory, $1.1 million in propery sales and permit proceeds, and increasing tax revenues thanks to new ownership and the increasing value of neighboring properties."},{"acf_fc_layout":"image","image":21481,"image_position":"right","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"<strong>Revitalizing a Community<\/strong>\r\n\r\nThe benefits of New Bern\u2019s vacant land sales have expanded beyond the revenue they generate. In line with HUD\u2019s goals, the city has advanced the quality of housing, addressed educational outcomes, and created conditions for further investments in the neighborhood.\r\n\r\nIn the search for a job training site in the area, the city took another look at an old electric generation plant and warehouse that had been vacant for some years. The city secured a US Department of Commerce Economic Development Administration grant for renovation, and partnered with the local community college to stand up a regional workforce development and training center. The center will host classes, offer hands-on training, and trade certificates. The curriculum includes small engine repair, construction trades, manufacturing, and food service.\r\n\r\nAnother example of community redevelopment stemmed directly from the city\u2019s distressed-property sale. A local businessman purchased one of the first properties New Bern put on the market, a commercial building that he\u2019s working to convert into rental apartments. With a homeless shelter just a block away, he hopes to provide low-cost housing near both the shelter and the training center to provide a bridge for homeless people to help themselves get back on their feet.\r\n\r\nIn addition, the city worked with a local church and veterans group to create two community gardens to be maintained by handicapped veterans. The veterans will grow, sell, and give vegetables to the surrounding neighborhood, providing fresh produce in an area commonly referred to as a food desert, where no grocery stores exist.\r\n\r\nThe initiative to sell city-held lots has also triggered a resurgence of communal pride, breathing life into the city\u2019s historic residential core. The city developed a program called <em>Paint Your Heart Out<\/em>, hiring college students in the summer months to help paint, fix up, and repair houses whose residents couldn\u2019t handle the upkeep\u2014physically or financially.\r\n\r\n\u201cThe majority of the repair requests have been close to the properties that we're selling,\u201d Wilson said. \u201cThe correlation between rebuilding efforts and people taking better care of their properties is clear to see.\u201d\r\n\r\nNew Bern\u2019s community revitalization effort earned acknowledgment from the Urban and Regional Information Systems Association (URISA), a nonprofit association of professionals using GIS to solve government challenges. <a href=\"http:\/\/www.urisa.org\/news\/2017\/09\/21\/press-release\/2017-urisa-exemplary-systems-in-government-award-recipients-announced\/\">URISA recognized<\/a> the city\u2019s abandoned property sale system as a Distinguished Single Process System in their 2017 Exemplary Systems in Government Awards. URISA commended New Bern for its creative application of information system technology to automate vacant parcel sales, resulting in improved government services.\r\n\r\n\u201cThe use of story maps for the property sales project was a lot easier than I thought,\u201d Wilson said. \u201cThe success has given me encouragement and a desire to do more, and to share and help other departments fully utilize GIS.\u201d\r\n\r\n&nbsp;\r\n\r\nLearn how the power of location intelligence helps create <a href=\"http:\/\/www.esri.com\/smart-communities\">smart communities<\/a>. A <a href=\"http:\/\/solutions.arcgis.com\/local-government\/planning-and-development\/blight-properties\/\">collection of maps and apps<\/a> help cities understand current property conditions, return blighted properties to productive use, and engage the public in conversations that stabilize neighborhoods."}],"references":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Community Uses GIS to Combat Blight<\/title>\n<meta name=\"description\" content=\"The city of New Bern, North Carolina used GIS to combat blight\u2014assessing a low-income area, marketing derelict properties, and returning neighborhood pride.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.esri.com\/about\/newsroom\/blog\/new-bern-takes-ownership-of-blight\" \/>\n<meta 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