{"id":391421,"date":"2020-12-14T06:52:51","date_gmt":"2020-12-14T14:52:51","guid":{"rendered":"https:\/\/www.esri.com\/about\/newsroom\/?post_type=blog&#038;p=391421"},"modified":"2022-03-29T14:20:32","modified_gmt":"2022-03-29T21:20:32","slug":"york-region-pioneers-next-level-local-government-collaboration","status":"publish","type":"blog","link":"https:\/\/www.esri.com\/about\/newsroom\/blog\/york-region-pioneers-next-level-local-government-collaboration","title":{"rendered":"York Region Pioneers Next-Level Local Government Collaboration"},"author":1632,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"sync_status":"","episode_type":"","audio_file":"","castos_file_data":"","podmotor_file_id":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","_links_to":"","_links_to_target":""},"categories":[401],"tags":[721,1631,1171,471512],"industry":[],"esri-blog-category":[478482],"esri_blog_department":[478172],"class_list":["post-391421","blog","type-blog","status-publish","format-standard","hentry","category-government","tag-advanced-analytics","tag-collaboration","tag-open-data","tag-york-region","esri-blog-category-services","esri_blog_department-mapping"],"acf":{"video_source":"","video_start":"","video_stop":"","short_description":"York Region has parlayed advancements in data sharing to power advanced analytics that focus on improving services for every resident.","pdf":{"host_remotely":false,"file":"","file_url":""},"flexible_content":[{"acf_fc_layout":"sidebar","layout":"standard","image_reference":null,"image_reference_figure":"","spotlight_image":null,"section_title":"","spotlight_name":"","position":"Right","content":"York Region has parlayed advancements in data sharing to power advanced analytics that focus on improving services for every resident.\r\n\r\nKey Takeaways\r\n<ul>\r\n \t<li>A distributed collaboration approach connects each municipality in York Region with direct data sharing.<\/li>\r\n \t<li>York Region\u2019s focus on outcomes includes asset inventories for improved infrastructure management.<\/li>\r\n \t<li>A renewed focus on advanced analytics puts the use of data ahead of data gathering.<\/li>\r\n<\/ul>","snippet":""},{"acf_fc_layout":"content","content":"The Regional Municipality of York\u2014Canada\u2019s fastest growing municipality\u2014has pioneered a collaborative, data-driven approach to local government that is gaining global esteem. The digital transformation provides the means for local governments across the rapidly changing region to share data and apps, and work together to better understand and serve residents.\r\n\r\nElements of the <a href=\"https:\/\/yorkinfopartnership.com\/\">YorkInfo Partnership<\/a> include direct data connections, app sharing, tools and computer code collaboration, and an academy with workshops for analytics professionals to improve their skills.\r\n\r\nThe idea to create a data cooperative to achieve efficiencies and eliminate data duplication isn\u2019t new. \u201cWe found meeting minutes in our archives from 1977 that said we need to find a way to set up a utility for sharing our data,\" said Jeff Lamb, manager of partnerships at York Region. \u201cThe concept has been there, and the technology caught up.\u201d\r\n\r\nOther local governments marvel at how resolving data-sharing bottlenecks has allowed York Region to apply advanced analytics to improve decision-making."},{"acf_fc_layout":"image","image":391841,"image_position":"right","orientation":"vertical","hyperlink":"https:\/\/www.esri.com\/about\/newsroom\/app\/uploads\/2020\/12\/YorkBasemap2018_large.png"},{"acf_fc_layout":"content","content":"\u201cWe started thinking about what keeps senior management up at night,\u201d said John Houweling, director of data analytics and visualization at York Region. \u201cIt\u2019s about business drivers and problem-solving.\u201d\r\n<h3><strong>Moving from Vision to a Way of Working <\/strong><\/h3>\r\nYork Region has grown steadily to become the sixth largest municipality in Canada, with almost 1.2 million residents. With the constant additions of jobs, people, homes, and infrastructure, the local government relies on close collaboration to keep data current.\r\n\r\nYork Region combines a strong regional government with nine municipalities that collectively oversee transportation; mass transit; water, wastewater, and solid waste; policing; emergency services; housing; human services; and planning. Most of these services are managed in part by a geographic information system (GIS), which applies a location context in order to guide operations.\r\n\r\n\u201cEverything has either an address or it\u2019s happening on a property, so it can be attached to our address points, parcels, and roads,\u201d said Laura Thomas, GIS analyst at York Region. \u201cWe take a lot of business data and bring it into the spatial world.\u201d\r\n\r\nThough an enterprise technology architecture connects the systems that manage each service, the Region identified a need for people to become better connected as well.\r\n\r\n\u201cWe need everyone to work together, because something like 60 percent of the data we rely on for Regional programs comes from local municipalities,\u201d Lamb said. \u201cIt takes dedicated work to get people at the table and keep them there. Over time, we\u2019ve found ways to break down barriers at all levels.\u201d\r\n\r\nNow, the data sharing has become routine.\r\n\r\n\u201cAll the collaboration and partnerships are part of our ordinary daily work,\u201d Thomas said. \u201cIt\u2019s only when I go to a conference that I realize it\u2019s a bit different than what everyone else is doing.\u201d"},{"acf_fc_layout":"image","image":391801,"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"<h3><strong>Combining and Connecting Data<\/strong><\/h3>\r\nThe partnership formed in 1996, with York Region in the middle as the hub and municipalities as the spokes. Originally, it was purely about the exchange of GIS knowledge and data, and the exchanges were mostly between the Region and each municipality individually. In 2013, the first umbrella data-sharing agreement eliminated the back-and-forth of every data request, meaning that when a request was received, the data was simply delivered.\r\n\r\n\u201cThe partnership agreement proved pivotal to making everyone feel more connected,\u201d Lamb said. \u201cBefore that agreement, technology wouldn\u2019t have solved the human barriers.\u201d\r\n\r\nOne of the first Regional data efforts was to produce the All Pipes database, which aggregated infrastructure data from each of the nine municipalities. York Region provides water and wastewater distribution pipes, and then each municipality is responsible for transmission pipes to homes or businesses.\r\n\r\n\u201cWe created data standards and a data model to bring all the data together,\u201d Houweling said. \u201cWe\u2019re now using that approach to create common data for different things\u2014all streets, all parks, all whatever.\u201d\r\n\r\nThere\u2019s also an ongoing collaboration to capture the construction plans of each municipality together with a common viewer. It will allow everyone to see what their neighbors have planned or are thinking of doing. This visibility starts conversations to prevent disruptions or to combine efforts for cost reductions.\r\n\r\nYork Region applies a <a href=\"https:\/\/enterprise.arcgis.com\/en\/portal\/latest\/administer\/windows\/about-distributed-collaboration.htm\">distributed collaboration<\/a> approach, using a combination of ArcGIS technology to seamlessly share GIS content (maps, apps, layers) and more across partner organizations.\r\n\r\n\u201cThe beauty of the technology is that we can connect and put our live production data up there and forget about it,\u201d Thomas said. \u201cOur processes are running, and the data stays connected and alive.\u201d"},{"acf_fc_layout":"image","image":391741,"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"The burgeoning Town of East Gwillimbury, one of the Region's nine local municipalities, provided a proving ground for this next level of real-time data sharing. The town has traditionally issued 150 building permits per year. Last year, that total jumped to more than 1,000.\r\n\r\n\u201cIt's almost ridiculous how fast the town is growing,\u201d Thomas said. \u201cWe need to know the occupancy of a new subdivision\u2014and when people are moving in\u2014as quickly as possible to provide new residents with services.\u201d"},{"acf_fc_layout":"youtube","youtube_video_url":"https:\/\/youtu.be\/KqmZTDnIXks"},{"acf_fc_layout":"content","content":"Data comes in quickly to the co-op through a combination of GIS apps that East Gwillimbury staff use on phones and tablets to make updates and edits in the field.\r\n\r\n\u201cThis means when the data is available to East Gwillimbury, it\u2019s also available to the rest of us,\u201d Thomas said. \u201cHistorically that would only happen monthly or if we asked East Gwillimbury staff to export it.\u201d\r\n<h3><strong>Maturing the Partnership<\/strong><\/h3>\r\nThe YorkInfo Partnership coordinates data purchases for the group and has successfully driven down costs due to this consolidation.\r\n\r\n\u201cWe leverage our collective purchasing power as well as each other\u2019s time and resources,\u201d Lamb said. \u201cWith 14 partners in 1, we find savings we wouldn't have found on our own.\u201d\r\n\r\nThe new seamless pattern of sharing has given partners more autonomy, while also connecting each partner more closely to each other. Instead of top-down directives and guidance, the partners now serve themselves.\r\n\r\nThe collaboration also extends to knowledge sharing.\r\n\r\n\u201cIt\u2019s really been amazing to watch our partners lean on each other and share,\u201d Lamb said. \u201cIt allows some of the smaller municipalities with just a one-person GIS shop to reach out to their 70 peers across the region who can help them be much mightier.\u201d\r\n\r\nWith the economic impact of the COVID-19 crisis, Houweling thinks greater cooperation will become more of a priority for cost savings across all local governments. \u201cWhy don't we just leverage what other people are doing? If you create a nice streetlight app, why wouldn't you put that in the Data Co-op so that the other municipalities can quickly grab it and use it too?\u201d\r\n<h3><strong>Advancing Data and Visualization Support<\/strong><\/h3>\r\nEnhanced data sharing has fostered more analysis to understand communities and tailor services to the people in each place.\r\n\r\n\u201cI've noticed more interest in things like walkability, how accessible services are, and how livable the community is,\u201d Thomas said. \u201cThat wasn't much of a focus a decade ago.\u201d\r\n\r\nWhile GIS is central to much of the management and planning work at York Region, the technology was put in a wider frame by renaming the branch to Data Analytics and Visualization Services. This recent move was accompanied by a 4-year road plan\u2014a data and analytics strategy\u2014for the whole organization. PricewaterhouseCoopers was brought in to help create the road map and work with the different data groups across the Region.\r\n\r\n\u201cFocusing on analytical outcomes\u2014that\u2019s how you get senior management buy-in,\u201d Houweling said. \u201cInstead of focusing on millimeter accuracy for sewer pipes and other infrastructure, we focus on getting data good enough and using it. Our goal is to ensure our data is accurate, trusted and accessible to provide the highest value in any situation.\u201d\r\n\r\nThe new branch name marks a shift toward a solutions-oriented mind-set focused on the capabilities of data analysis and visualization.\r\n\r\n\u201cIt\u2019s so much better when the impetus for creating solutions comes from our business partners and is aligned to their needs, rather than from the GIS side,\u201d Thomas said. \u201cOtherwise, we're just GIS nerds trying to push technology. Once the business sees it and the business understands it, we're golden.\u201d"},{"acf_fc_layout":"image","image":391781,"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"GIS has expanded organization-wide and several new hires now support the Region with advanced analytics. \u201cData scientists are mining data and doing all kinds of things I can barely conceptualize,\u201d Thomas said.\r\n\r\nTackling the first step in its 4-year plan, leaders from York Region are now working to supplement their enterprise spatial data warehouse with an enterprise data and analytics platform. This system will deliver a geographic context to a wider number of municipal service providers and additional levels of government.\r\n\r\n\u201cWe\u2019re not everywhere we need to be yet, but we\u2019ve figured out the formula,\u201d Houweling said. \u201cWhen Jack Dangermond gave us the President\u2019s Award at the 2020 Esri User Conference, he said, \u2018Only the people that have done these sorts of things\u2014who have added the social grease\u2014know what it takes.\u2019 I really love that, because it summarizes our people-centric partnership.\u201d\r\n\r\n&nbsp;\r\n\r\nLearn more about the <a href=\"https:\/\/www.esri.com\/en-us\/arcgis\/products\/arcgis-enterprise\/overview\">enterprise approach that powers location intelligence<\/a>."}],"references":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>York Region Pioneers Next-Level Local Government 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