{"id":426532,"date":"2021-05-27T06:29:47","date_gmt":"2021-05-27T13:29:47","guid":{"rendered":"https:\/\/www.esri.com\/about\/newsroom\/?post_type=blog&#038;p=426532"},"modified":"2023-12-07T12:24:15","modified_gmt":"2023-12-07T20:24:15","slug":"hrsd-gains-wastewater-operational-awareness","status":"publish","type":"blog","link":"https:\/\/www.esri.com\/about\/newsroom\/blog\/hrsd-gains-wastewater-operational-awareness","title":{"rendered":"HRSD Gains a New Operational Awareness to Improve Wastewater Operations"},"author":6801,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"sync_status":"","episode_type":"","audio_file":"","podmotor_file_id":"","podmotor_episode_id":"","castos_file_data":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","_links_to":"","_links_to_target":""},"categories":[14832],"tags":[1661,296582,661,1651],"industry":[],"esri-blog-category":[478372],"esri_blog_department":[478202],"class_list":["post-426532","blog","type-blog","status-publish","format-standard","hentry","category-water-resources","tag-asset-management","tag-context","tag-operational-intelligence","tag-wastewater","esri-blog-category-water","esri_blog_department-infrastructure"],"acf":{"video_source":"","video_start":"","video_stop":"","short_description":"HRSD rolls together GIS, BIM, and business intelligence for a contextual awareness of asset management, capital planning, and system performance.","pdf":{"host_remotely":false,"file":"","file_url":""},"flexible_content":[{"acf_fc_layout":"sidebar","layout":"standard","image_reference":null,"image_reference_figure":"","spotlight_image":null,"section_title":"","spotlight_name":"","position":"Right","content":"The construction improvements HRSD gained from seeing its plants and pipes in a virtual environment are now being applied to operations and asset management.\r\n\r\nKey Takeaways\r\n<ul>\r\n \t<li>An ambitious plan from HRSD has extended its use of GIS from pipe network maintenance to managing pump stations and treatment plants.<\/li>\r\n \t<li>HRSD\u2019s vision involves the integration of sensors, a digital twin, BIM, and GIS.<\/li>\r\n \t<li>Real-time data flows and technology upgrades are unlocking greater operational intelligence.<\/li>\r\n<\/ul>","snippet":""},{"acf_fc_layout":"content","content":"In southeastern Virginia, Hampton Roads Sanitation District (HRSD) handles wastewater treatment for 1.7 million people in 20 cities and counties. Sea-level rise, unusually high tides, and extreme storms prompted a $1.2 billion program\u2014the Sustainable Water Initiative for Tomorrow (SWIFT) that involves replenishing the Potomac aquifer with up to 100 million gallons\u00a0of SWIFT Water\u2122 (water treated to meet drinking water standards and matched to the existing groundwater chemistry in the aquifer) per day, an action that may slow or reduce the impact of sea level rise by slowing land settling, or subsidence.\r\n\r\n\u201cGeologically, sea level rise in our area is not just about water warming and ice caps melting,\u201d said Anas Malkawi, chief of asset management, HRSD. The HRSD service area includes a population of 1.7 million people across 20 cities and counties \u201cThose are factors, but it\u2019s also due to the overdraw of groundwater that causes the land to sink.\u201d\r\n\r\nThe SWIFT solution will recharge the overdrawn Potomac aquifer with water treated to meet drinking water standards and matching existing groundwater chemistry. The work will renew a resource that has been greatly depleted over the past 100 years, arresting subsidence, adding resiliency to handle stormwater events, and combatting the growing issue of saltwater contamination.\r\n\r\nSWIFT and other innovative approaches are indicative of HRSD\u2019s leadership. Well established in the area, HRSD has provided regional wastewater processing capacity since 1940. It operates 17 wastewater treatment plants collecting from pipes and pump stations run by local governments near the mouth of the Chesapeake Bay\u2014and their work scope is growing due to environmental and economic pressures.\r\n\r\n\u201cSmaller communities can\u2019t afford to meet increasingly stringent water quality requirements, because they don\u2019t have the population, and can\u2019t raise their rates high enough,\u201d Malkawi said. \u201cHRSD has a good bond rating to borrow funds, distribute the load, and upgrade the infrastructure across the whole region.\u201d"},{"acf_fc_layout":"gallery","gallery_images":[426782,426672,426682]},{"acf_fc_layout":"content","content":"<h3><strong>Introducing a Digital Twin<\/strong><\/h3>\r\nAs a cutting-edge climate action project, SWIFT provided the impetus for HRSD to employ new technologies, working with engineering firm Hazen and Sawyer.\r\n\r\nFirst, they combined building information modeling (BIM) designs with <a href=\"https:\/\/www.esri.com\/en-us\/what-is-gis\/overview\">geographic information system (GIS)<\/a> maps, workflows, and analysis. Together BIM and GIS data helped the district establish a feature-rich model, known as a <a href=\"https:\/\/www.esri.com\/en-us\/digital-twin\/overview\">digital twin<\/a>, of the SWIFT Research Center that provides the proof of concept for the program. Over the next 10 years, HRSD will build at least four more facilities to resupply the aquifer with up to 100 million gallons of water per day."},{"acf_fc_layout":"image","image":426692,"image_position":"right","orientation":"vertical","hyperlink":""},{"acf_fc_layout":"content","content":"Now, planners can explore the design models via virtual and augmented reality wearing goggles that immerse them in the infrastructure. Operational staff and construction crews can see where a new pump or asset will be located, for instance, and ensure it gets placed in the correct location. Facility owners can assess the maintainability and operations of assets prior to construction. And the models provide an ideal training platform for new staff.\r\n\r\n\u201cSeeing the full context of the plant in the design phase really helped us see the value it can bring to operations and asset management,\u201d Malkawi said. \u201cThe ability to navigate through the plant with access to operational and maintenance data in one platform provides great value for our workforce.\u201d"},{"acf_fc_layout":"content","content":"The digital twin is affording a higher level of operational intelligence with 3D data for newly constructed facilities and plans to capture the same for older facilities. While they are currently gathering and visualizing real-time sensor data, the team will eventually move to automating systems based on sensor input.\r\n\r\n\u201cWe've achieved the standard value from our digital twin of more situational awareness,\u201d Malkawi said. \u201cWe would like to simulate our system, looking at the behavior of the infrastructure and knowing, if I open a valve and change a process, what are the effects to the downstream process?\u201d\r\n<h3><strong>Sensing and Examining Changes<\/strong><\/h3>\r\nTo help ensure water quality, HRSD crews test private and commercial irrigation wells near where treated water recharges the aquifer. They use sensors to measure shifts in water quality, syncing sensor data on a GIS map where it can easily be monitored.\r\n\r\nThe district takes a similar, sensor-driven approach to monitoring pressure and pump performance for its 651 miles of pipes and 131 pump stations. Staff keep an eye on their GIS interface to examine assets at every location. The data feeds an operational <a href=\"https:\/\/resources.osisoft.com\/presentations\/hrsd-story---how-we-use-the-pi-system-to-monitor-events-on-our-infrastructure\/\">PI dashboard<\/a> with a map, sensor readings, and graphs to track variables such as salinity.\r\n\r\n\u201cWe have conductivity meters on the different sections of our gravity system,\u201d said Jules Robichaud, GIS manager, HRSD. \u201cThe historical data is one click away. In areas at high risk for sea level rise, we\u2019re trying to get a sense of where high salinity may be an issue.\u201d"},{"acf_fc_layout":"image","image":426702,"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"When storms hit, the HRSD team works to reduce wastewater overflows and monitor infrastructure. With increasing storm intensity, and the compounding factors of subsidence and sea level rise, there\u2019s greater urgency to protect wastewater drainage systems from spills. For this effort, the district will again lean on its GIS and digital twin technology.\r\n\r\n\u201cWe have to make over a billion-dollars of infrastructure investments,\u201d Malkawi said. \u201cWe have a consent decree with the US Department of Justice and the EPA that we have to meet certain targets to reduce or eliminate sanitary sewer overflows to a certain rain event level. Incorporating risk into the digital twin is going to be a huge value.\u201d"},{"acf_fc_layout":"gallery","gallery_images":[426732,426762,426752,426712]},{"acf_fc_layout":"content","content":"<h3><strong>Modern GIS for Operational Intelligence<\/strong><\/h3>\r\nFor more than 12 years, the district has relied on GIS as a critical tool for day-to-day operations. In addition to smart maps and dashboards, GIS provides analytics to help HRSD meet growing <a href=\"https:\/\/www.esri.com\/en-us\/industries\/infrastructure-management\">infrastructure management<\/a> needs.\r\n\r\n\u201cOur operators have GIS at their fingertips to navigate to linear assets like pipes, find information, collect information, and report it all out via a map-based tool,\u201d Malkawi said. \u201cIf we need to know where the asset is in proximity to businesses, residences, local water bodies, and traffic, we use GIS. If there\u2019s a failure on some of our infrastructure, we use GIS to understand the impact on the public, on worker safety, and the environment.\u201d\r\n\r\nMany of these capabilities have been aided by the modernization of GIS to deliver and consume data as services.\r\n\r\n\u201cWe\u2019re bringing in millions of records of data from multiple jurisdictions,\u201d Robichaud said. \u201cWe automate scrubbing that data, combining it into regional layers, and making it available back to regional partners.\u201d\r\n\r\nThe district\u2019s water quality team uses GIS to track pollutants and pathogens to their source\u2014an endeavor made easier by the integrated data environment.\r\n\r\n\u201cHaving access to regional data for the jurisdictions we serve, the stormwater and sewer layers, and even parcel data to locate businesses, industries, and communities has been huge,\u201d Robichaud said. \u201cWe tie lab results back to where samples were collected, and then share that with the Virginia Department of Health and the Department of Environmental Quality.\u201d\r\n\r\nHRSD started its use of GIS for operations, interfacing with its computerized maintenance management system (CMMS) and for managing customer information. \u201cWe have over 70,000 assets in our organization that all require routine maintenance,\u201d Malkawi said. \u201cWhenever we do a repair, we record what was done, what caused the failure, and other details.\u201d GIS is used to know the age, condition, and performance of the asset as well as understanding risk, hydraulic capacity, and processes.\r\n\r\n\u201cWe've used 20 years of GIS data to make maintenance decisions,\u201d Malkawi said. \u201cLooking at our pipeline failures, for example, we can do a hotspot analysis using GIS tools to see the primary areas of failure, what's causing failures, and figure out what we need to do with the rest of the pipes that have similar characteristics.\u201d\r\n\r\n&nbsp;\r\n\r\nLearn how operators and engineering firms are <a href=\"https:\/\/www.esri.com\/en-us\/c\/corporate-programs\/20\/geospatial-hub?adumkts=amt&amp;aduc=publication&amp;adum=podcast&amp;aduSF=Esri_podcast&amp;utm_Source=publication&amp;aduco=geospatial-hub-lp&amp;adut=MW_jeg&amp;aduca=aec-scto9&amp;aduat=podcast&amp;adupt=awareness&amp;sf_id=7015x000000aX3YAAU\">accelerating project delivery with location awareness<\/a>."},{"acf_fc_layout":"sidebar","layout":"standard","image_reference":null,"image_reference_figure":"","spotlight_image":null,"section_title":"","spotlight_name":"","position":"Center","content":"<h2><strong>Hazen and Sawyer Expands Services to Offer Operational Insights<\/strong><\/h2>\r\nHazen and Sawyer is an engineering firm that focuses on water and water resources, frequently designing and delivering new or improved infrastructure for municipal clients. Hazen\u2019s large infrastructure projects include many stakeholders who need to securely and seamlessly share information from design through construction and into operations.\r\n\r\nBy combining Esri\u2019s geographic information system (GIS) technology and Autodesk\u2019s building information modeling (BIM) software, Hazen and Sawyer has been able to integrate design data for clients through the whole lifecycle of a project while preserving the geographic context of all assets. This approach has helped increase the efficiency of project delivery by elevating information important to a variety of end-users, while also making more detailed data readily available when it is required.\r\n\r\nThe benefits of this design approach are already evident at many facilities. Hazen has more recently been successful at extending a data-driven approach to operations. A comprehensive digital representation of a facility\u2014often called a digital twin\u2014enables the utility to perform simulations and scenario testing to identify potential performance improvements.\r\n\r\n\u201cHuge capital programs produce so much valuable data that had traditionally been siloed and available only to those with both the time and expertise to dig it out,\u201d said Jamie MacDonald, Corporate Technology Leader at Hazen and Sawyer. \u201cNow we can work backwards from the optimal user experience, building dashboards that integrate BIM, GIS, and other data sources to elevate information that is actionable for each utility user.\u201d\r\n\r\nThe shift in approach includes embracing data-centric and model-centric workflows that integrate GIS, BIM, and as-built information with tools like Microsoft\u2019s Power BI, Tableau, and other readily available data analysis tools. Hazen has added data scientists to its team, who write scripts and build analytical routines to improve information exchange between different user groups during design, construction, and operations.\r\n\r\n\u201cBeing able to provide solutions in the digital space is now just part of being a forward-thinking engineering company,\u201d MacDonald said. \u201cWe can deliver benefits to our clients that weren\u2019t\u00a0 available just a few years ago.\u201d\r\n\r\nAmong the benefits, MacDonald notes enhanced analytical capabilities and the ability to communicate actionable information through online maps, apps, and BI dashboards.\r\n\r\n\u201cThe ability to integrate BIM and GIS as new facilities are brought online greatly improves the data collection and asset inventory tasks that historically have been time consuming and error prone,\u201d MacDonald said.\r\n\r\nThe Hazen team helps clients meet maintenance goals by managing vertical and linear assets using BIM and GIS.\r\n\r\n\u201cThe integration of data enables a new kind of operational intelligence,\u201d MacDonald said. \u201cThe more data-driven decision-making you\u2019re using, the more optimized a utility's capital and maintenance plans can be.\u201d\r\n\r\n&nbsp;\r\n\r\nLearn how leaders <a href=\"https:\/\/www.esri.com\/en-us\/c\/corporate-programs\/20\/geospatial-hub?adumkts=amt&amp;aduc=publication&amp;adum=podcast&amp;aduSF=Esri_podcast&amp;utm_Source=publication&amp;aduco=geospatial-hub-lp&amp;adut=MW_jeg&amp;aduca=aec-scto9&amp;aduat=podcast&amp;adupt=awareness&amp;sf_id=7015x000000aX3YAAU\">harness the data and insight that comes from BIM and location technology<\/a> to create a single source of truth for complex projects.","snippet":""}],"references":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>HRSD Gains a New Operational Awareness to Improve Wastewater 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