{"id":467792,"date":"2021-10-12T05:58:45","date_gmt":"2021-10-12T12:58:45","guid":{"rendered":"https:\/\/www.esri.com\/about\/newsroom\/?post_type=wherenext&p=467792"},"modified":"2021-11-19T14:36:23","modified_gmt":"2021-11-19T22:36:23","slug":"office-planning-during-and-after-covid","status":"publish","type":"wherenext","link":"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/office-planning-during-and-after-covid","title":{"rendered":"The Post-COVID Office Takes Shape"},"author":501,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"sync_status":"","episode_type":"","audio_file":"","podmotor_file_id":"","podmotor_episode_id":"","castos_file_data":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","_links_to":"","_links_to_target":""},"categories":[1001,473011,381312],"tags":[476332,476342,336742,476322,336732],"department":[476812,476792],"wherenext-category":[],"industry":[],"class_list":["post-467792","wherenext","type-wherenext","status-publish","format-standard","hentry","category-commercial","category-covid-19","category-cxo-priorities","tag-future-of-work","tag-hybrid-office","tag-indoor-intelligence","tag-smart-building-technology","tag-smart-workplace","department-business-growth","department-cxo-priorities"],"acf":{"short_description":"As workers return to the office, companies are using indoor location intelligence to optimize the postpandemic workplace.","pdf":{"host_remotely":false,"file":"","file_url":""},"flexible_content":[{"acf_fc_layout":"content","content":"Businesses around the world are doubling as laboratories in a great postpandemic experiment to define what the future of work will look like."},{"acf_fc_layout":"sidebar","layout":"standard","image_reference":null,"image_reference_figure":"","spotlight_image":null,"section_title":"","spotlight_name":"","position":"Right","content":"Article snapshot:<\/strong> Business and HR leaders are designing the workplace of the future by gathering data on office patterns and reimagining interior spaces. One company that used indoor location intelligence to ensure workplace safety during COVID is now using it to plan the hybrid office experience.","snippet":""},{"acf_fc_layout":"content","content":"Two-thirds of companies are considering physical redesigns that facilitate hybrid work, in which employees split time working in the office and at home, Microsoft says<\/a>. Google is dedicating roughly 10 percent of its work space<\/a>, totaling millions of square feet, to experiments in hybrid design that include modular pods, inflatable privacy walls, and paneled spaces in which the faces of videoconferencing employees are prominently displayed alongside in-person meeting attendees.\r\n\r\nOld ideas are being overturned for approaches that would have seemed radical two years ago. Personal desks may be a thing of the past: JPMorgan Chase CEO Jamie Dimon speculated<\/a> that the bank may need only 60 desks for every 100 employees. Open floor plans, once thought to facilitate collaboration, have been shown to decrease face-to-face interaction<\/a>\u2014and increase the spread of germs. Desk layouts or corporate cultures that stress presenteeism<\/a>\u2014showing up and being visible to a boss or manager, even when sick\u2014could damage a company\u2019s ability to keep its workforce intact.\r\n\r\nThe outcome of this ferment isn\u2019t yet clear, but as employees return to office spaces, companies working with indoor location intelligence are already edging ahead in a global race for top talent and workplace safety.\r\n

Indoor Location Intelligence Illuminates Pathways to the Future of Work<\/strong><\/h3>\r\nBefore rearranging workspaces and practices, some business leaders are using a form of smart building technology to gather data and study patterns of engagement.\r\n\r\nFor example, COOs, HR executives, and facilities managers can learn from a phenomenon known to urban planners as \u201cdesire paths<\/a>.\u201d It\u2019s common to see such walkways pounded into the ground on university greens by students who ignore sidewalks, proving some plans that look good in a blueprint don\u2019t match the needs of real life."},{"acf_fc_layout":"form","form_type":"aside","form_position":"Right","form_title":"THE ESRI BRIEF","form_desc":"A biweekly email connecting business leaders and innovators with thought-provoking articles on location intelligence and emerging tech trends.","form_button_label":"Sign up now","form_content":"https:\/\/go.pardot.com\/l\/82202\/2017-10-12\/jw1bmb","form_tag":"low-commitment-form\/sign-up-form"},{"acf_fc_layout":"content","content":"In a business setting, management can commit the same error by instituting postpandemic measures that send the best talent fleeing to employers who offer more innovative workplace options. Indoor location intelligence<\/a> produced by a geographic information system (GIS) can help identify the desire paths leading to the future of work. A tech-enabled view of indoor spaces reveals how teams operate spatially and what types of spaces employees gravitate to. It\u2019s a relatively new application of GIS technology<\/a>, which for decades has guided the planning of global supply chains, sustainability<\/a>, and national retail networks. As COVID-19 disrupts indoor spaces, GIS is increasingly being adopted to unlock insights in smart building data<\/a>.\r\n\r\nOne design and engineering firm with headquarters in London and nearly 100 global offices has been using GIS to plot a safe, organized return to the office and visualize the new ways in which workplaces might operate. Employees can access the indoor maps to book a desk, locate colleagues, and orient themselves in offices. Administrators use the maps to optimize cleaning schedules, ensure that safety protocols and regulations are met, and monitor the flow of people through spaces.\r\n\r\nThe data and trends surfaced by this type of system support C-suite decision-making in an uncertain time, helping business leaders anticipate how their office footprint might need to change and how to craft work from home policies that cater to the needs and abilities of each department.\r\n\r\nBy April 2021, the design firm\u2019s indoor location intelligence program had racked up 20,000 internal bookings with 1,500 staffers actively using it.\r\n\r\n\u201cThere is extra information that we're now using to [analyze] how are people using these spaces, and actually, do we need to change how we're using our spaces? That\u2019s going to be a big thing,\u201d says one of the company\u2019s digital leads and GIS experts."},{"acf_fc_layout":"quote","image":467762,"text":"There are a lot of things, particularly if we had new [hires], which made people a bit apprehensive about going to the office. So this just allowed people to understand: What does that office look like? How am I going to plan my route?","author_name":"Digital lead","author_profession_organization":""},{"acf_fc_layout":"content","content":"

Self-Testing Postpandemic Office Solutions<\/strong><\/h3>\r\nKnown for its nonhierarchical structure and free-thinking approach to problem-solving, the firm had begun experimenting with a desk-booking system in January 2020 when a renovation at the Wales office scattered employees around the building. Since people weren\u2019t at their typical desks, colleagues had to hunt around floors to find each other. A rudimentary desk-booking or hoteling system to help workers find each other became a prototype for the company\u2019s indoor location intelligence program.\r\n\r\nWhen COVID hit in full force, the firm, which often advises clients on smart building applications, saw an opportunity to meet the moment through technology. They would use the spatial planning and data analysis tools of GIS on their own offices before advising clients of the benefits. \u201cComing from a software development background, there\u2019s a phrase I like to use,\u201d says one of the company\u2019s product leadership directors, \u201cwe eat our own dog food.\u201d\r\n\r\nThe digital lead and his team began scaling up the indoor concept during the lockdown period to prepare for a return to the office in spring and summer 2020. As employees began trickling back into buildings, company executives focused on safety, cleanliness, and calming the nerves of an anxious workforce.\r\n\r\nEven before stepping foot back into the office, new and returning workers could look at smart maps to familiarize themselves with the updated space layout and identify where bathrooms, hand wipes, and sanitizer stations were located. At an office where many people bike to work, it was even possible to book time slots for on-premises showers.\r\n\r\nUsing spatial simulation, the program designers could forecast the flow of people through hallways and offices and see how that might create crunch points or overcrowding. These insights were fed into GIS-based apps that gave employees turn-by-turn directions to navigate the office and avoid congestion. The technology also helped administrators understand how to situate desks to comply with social distancing measures."},{"acf_fc_layout":"quote","image":467772,"text":"What does our office of the future look like? How much of our space should be collaboration spaces? Using a dataset like [the one] we're capturing gives us a huge amount of evidence to understand and scenario plan.","author_name":"Digital lead","author_profession_organization":""},{"acf_fc_layout":"content","content":"

What a Spreadsheet Won\u2019t Show<\/strong><\/h3>\r\nWhen the facilities manager at the London office heard of the project, she immediately asked to enroll in the development process. The office she runs is massive, covering 20,000 square feet per floor across five floors, as well as basement and ground levels. Prior to implementing the GIS indoor technology<\/a> in November 2020, she and her team had been using a spreadsheet to track who was coming into the office and which desks they were using. At first, it was 200 employees, then 300, and before long the number was creeping toward 400. \u201cThere was no way we could do that with a spreadsheet,\u201d she says.\r\n\r\nThe GIS indoor-mapping program<\/a> integrated with the London office\u2019s hoteling system. It empowered employees to locate their own seats and made it easy for them to find colleagues by glancing at a smart map or searching by name. The facilities manager knew the accurate number and location of employees each day, which helped her locate enough fire marshals and first-aid responders on each floor.\r\n\r\nAdding to workplace safety, the indoor program\u2019s ability to remember where employees sat throughout the day enabled a track-and-trace capability. If a COVID outbreak were to occur, the company could warn any employees who might have been exposed.\r\n\r\nThe hoteling system and indoor location intelligence also paved the way for solving broader operational issues occasioned by the office\u2019s size and complexity. The facilities manager linked the hoteling platform to an online learning course that educated employees on how to navigate the building safely; they could only book a desk once they had completed the course. The system also enforced a rule that a new floor would only open for booking when the floor below had reached 75 percent capacity. This encouraged the efficient use of cleaning and energy resources.\r\n

Hybrid Era Workplace Design<\/strong><\/h3>\r\nWhile indoor location intelligence brings efficiency to daily office operations, it also unveils insights of a higher order. The design firm\u2019s HR leaders found data in GIS that helped shape the hybrid work paradigm. For example, Thursday was the most popular day to be in the office, and junior workers booked desks more often than senior employees, most likely because they feared remote work would hurt their chances to grow. These findings could inform C-suite decisions about which days to make mandatory for in-office work, if any. (Some companies have begun insisting that executives work remotely a few days a week, along with the rest of the staff, to avoid in-office employees gaining an unfair advantage over remote workers.)\r\n\r\nAs a multidisciplinary company, the design firm had a vested interest in ensuring that different teams interacted. The indoor location intelligence program made it possible to book \u201cneighborhoods\u201d of desks in various configurations. Instead of marketing always sitting next to sales, they might rub shoulders with members of the IT team one week, or executive leadership the next. These reconfigurations could spark the kinds of ideas and innovations that the office of the future will be expected to produce.\r\n\r\nSpatial usage patterns in the office, supplemented with data like employee surveys, could inform decisions unique to the hybrid era. Based on that data, a COO might choose to shutter a sprawling urban headquarters in favor of smaller, cheaper satellite locations in the suburbs. On a more granular level, spatial insights could push leaders to invest in cutting-edge solutions like virtual reality or augmented reality to unite a geographically fragmented staff."},{"acf_fc_layout":"quote","image":467782,"text":"We want to know, how well are the \u2018market square\u2019 areas used? Have we got the right furniture in there? Are we supporting the business in the correct way?","author_name":"Facilities manager","author_profession_organization":""},{"acf_fc_layout":"content","content":"

The Hidden Geography of Office Life<\/strong><\/h3>\r\nUnwritten spatial rules quietly shape much of office life: an alcove well suited to sharing gossip, an elevator where the CEO might be caught on the way to lunch, a staircase that makes it easy to slip away for an early exit. Indoor location intelligence helps uncover trends in office geography and turn them into better workplace design. If, for example, no one books desks in a certain section of a floor, managers might consider whether there\u2019s an issue with lighting or temperature control in the area. If groups of employees tend to work in the office on certain days, managers and HR executives can find better configurations for collaboration.\r\n\r\nThese are the kinds of workplace challenges business leaders will need to address, and indoor location intelligence can guide decisions on the future of work. \u201cI think facilities management<\/a> is going to become more of a crystal ball,\u201d predicts the engineering firm\u2019s London office manager. \u201cYou'll know what it is that people want before they know that they want it, because you've got the data and because you're seeing the trends and patterns.\u201d"}],"references":null},"yoast_head":"\nCreating the Post-COVID Workplace with Indoor Location Intelligence<\/title>\n<meta name=\"description\" content=\"Through indoor location intelligence, C-suite execs and HR leaders are learning how to design tomorrow\u2019s workplace.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/office-planning-during-and-after-covid\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Post-COVID Office Takes Shape\" \/>\n<meta property=\"og:description\" content=\"Through indoor location intelligence, C-suite execs and HR leaders are learning how to design tomorrow\u2019s workplace.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/office-planning-during-and-after-covid\" \/>\n<meta property=\"og:site_name\" content=\"Esri\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/esrigis\/\" \/>\n<meta property=\"article:modified_time\" content=\"2021-11-19T22:36:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.esri.com\/about\/newsroom\/app\/uploads\/2021\/10\/new-spatial-rules-of-the-office-wherenext-card-826x465-1.jpg\" \/><meta property=\"og:image\" content=\"https:\/\/www.esri.com\/about\/newsroom\/app\/uploads\/2021\/10\/new-spatial-rules-of-the-office-wherenext-card-826x465-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Esri\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\n\t \"@context\": \"https:\/\/schema.org\",\n\t \"@graph\": [\n\t {\n\t \"@type\": \"WebPage\",\n\t \"@id\": \"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/office-planning-during-and-after-covid\",\n\t \"url\": \"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/office-planning-during-and-after-covid\",\n\t \"name\": \"Creating the Post-COVID Workplace with Indoor Location Intelligence\",\n\t \"isPartOf\": {\n\t \"@id\": \"https:\/\/www.esri.com\/about\/newsroom\/#website\"\n\t },\n\t \"datePublished\": \"2021-10-12T12:58:45+00:00\",\n\t \"dateModified\": \"2021-11-19T22:36:23+00:00\",\n\t \"description\": \"Through indoor location intelligence, C-suite execs and HR leaders are learning how to design tomorrow\u2019s workplace.\",\n\t \"breadcrumb\": {\n\t \"@id\": \"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/office-planning-during-and-after-covid#breadcrumb\"\n\t },\n\t \"inLanguage\": \"en-US\",\n\t \"potentialAction\": [\n\t {\n\t \"@type\": \"ReadAction\",\n\t \"target\": [\n\t \"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/office-planning-during-and-after-covid\"\n\t ]\n\t }\n\t ]\n\t },\n\t {\n\t \"@type\": \"BreadcrumbList\",\n\t \"@id\": \"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/office-planning-during-and-after-covid#breadcrumb\",\n\t \"itemListElement\": [\n\t {\n\t \"@type\": \"ListItem\",\n\t \"position\": 1,\n\t \"name\": \"Home\",\n\t \"item\": \"https:\/\/www.esri.com\/about\/newsroom\"\n\t },\n\t {\n\t \"@type\": \"ListItem\",\n\t \"position\": 2,\n\t \"name\": \"The Post-COVID Office Takes Shape\"\n\t }\n\t ]\n\t },\n\t {\n\t \"@type\": \"WebSite\",\n\t \"@id\": \"https:\/\/www.esri.com\/about\/newsroom\/#website\",\n\t \"url\": \"https:\/\/www.esri.com\/about\/newsroom\/\",\n\t \"name\": \"Esri\",\n\t \"description\": \"Esri Newsroom\",\n\t \"potentialAction\": [\n\t {\n\t \"@type\": \"SearchAction\",\n\t \"target\": {\n\t \"@type\": \"EntryPoint\",\n\t \"urlTemplate\": \"https:\/\/www.esri.com\/about\/newsroom\/?s={search_term_string}\"\n\t },\n\t \"query-input\": {\n\t \"@type\": \"PropertyValueSpecification\",\n\t \"valueRequired\": true,\n\t \"valueName\": \"search_term_string\"\n\t }\n\t }\n\t ],\n\t \"inLanguage\": \"en-US\"\n\t },\n\t {\n\t \"@type\": \"Person\",\n\t \"@id\": \"https:\/\/www.esri.com\/about\/newsroom\/#\/schema\/person\/b890389919572d29641d24fc67eaf376\",\n\t \"name\": \"Chris Chiappinelli\",\n\t \"image\": {\n\t \"@type\": \"ImageObject\",\n\t \"inLanguage\": \"en-US\",\n\t \"@id\": \"https:\/\/www.esri.com\/about\/newsroom\/#\/schema\/person\/image\/\",\n\t \"url\": \"https:\/\/www.esri.com\/about\/newsroom\/app\/uploads\/2017\/04\/Esri-Chris_Chiappinelli_540x540.jpg\",\n\t \"contentUrl\": \"https:\/\/www.esri.com\/about\/newsroom\/app\/uploads\/2017\/04\/Esri-Chris_Chiappinelli_540x540.jpg\",\n\t \"caption\": \"Chris Chiappinelli\"\n\t },\n\t \"description\": \"Chris Chiappinelli is the editor of Esri\u2019s WhereNext magazine. Through his writing, he explores the intersection of business strategy and location intelligence\u2014and strategic challenges like sustainability, growth, and risk. Prior to joining Esri, Chris managed internal content for PTC, a pioneer in IoT technology, smart products, and augmented reality. Earlier in his career, Chris spent a decade as a journalist covering business and technology news.\",\n\t \"sameAs\": [\n\t \"https:\/\/www.linkedin.com\/in\/chris-chiappinelli-ba56814\",\n\t \"https:\/\/x.com\/chrischip\"\n\t ],\n\t \"url\": \"https:\/\/www.esri.com\/about\/newsroom\/author\/cchiappinelli\"\n\t }\n\t ]\n\t}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Creating the Post-COVID Workplace with Indoor Location Intelligence","description":"Through indoor location intelligence, C-suite execs and HR leaders are learning how to design tomorrow\u2019s workplace.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/office-planning-during-and-after-covid","og_locale":"en_US","og_type":"article","og_title":"The Post-COVID Office Takes Shape","og_description":"Through indoor location intelligence, C-suite execs and HR leaders are learning how to design tomorrow\u2019s workplace.","og_url":"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/office-planning-during-and-after-covid","og_site_name":"Esri","article_publisher":"https:\/\/www.facebook.com\/esrigis\/","article_modified_time":"2021-11-19T22:36:23+00:00","og_image":[{"url":"https:\/\/www.esri.com\/about\/newsroom\/app\/uploads\/2021\/10\/new-spatial-rules-of-the-office-wherenext-card-826x465-1.jpg","type":"","width":"","height":""},{"width":1200,"height":630,"url":"https:\/\/www.esri.com\/about\/newsroom\/app\/uploads\/2021\/10\/new-spatial-rules-of-the-office-wherenext-card-826x465-1.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@Esri","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/office-planning-during-and-after-covid","url":"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/office-planning-during-and-after-covid","name":"Creating the Post-COVID Workplace with Indoor Location Intelligence","isPartOf":{"@id":"https:\/\/www.esri.com\/about\/newsroom\/#website"},"datePublished":"2021-10-12T12:58:45+00:00","dateModified":"2021-11-19T22:36:23+00:00","description":"Through indoor location intelligence, C-suite execs and HR leaders are learning how to design tomorrow\u2019s workplace.","breadcrumb":{"@id":"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/office-planning-during-and-after-covid#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/office-planning-during-and-after-covid"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/office-planning-during-and-after-covid#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.esri.com\/about\/newsroom"},{"@type":"ListItem","position":2,"name":"The Post-COVID Office Takes Shape"}]},{"@type":"WebSite","@id":"https:\/\/www.esri.com\/about\/newsroom\/#website","url":"https:\/\/www.esri.com\/about\/newsroom\/","name":"Esri","description":"Esri Newsroom","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.esri.com\/about\/newsroom\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.esri.com\/about\/newsroom\/#\/schema\/person\/b890389919572d29641d24fc67eaf376","name":"Chris Chiappinelli","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.esri.com\/about\/newsroom\/#\/schema\/person\/image\/","url":"https:\/\/www.esri.com\/about\/newsroom\/app\/uploads\/2017\/04\/Esri-Chris_Chiappinelli_540x540.jpg","contentUrl":"https:\/\/www.esri.com\/about\/newsroom\/app\/uploads\/2017\/04\/Esri-Chris_Chiappinelli_540x540.jpg","caption":"Chris Chiappinelli"},"description":"Chris Chiappinelli is the editor of Esri\u2019s WhereNext magazine. Through his writing, he explores the intersection of business strategy and location intelligence\u2014and strategic challenges like sustainability, growth, and risk. Prior to joining Esri, Chris managed internal content for PTC, a pioneer in IoT technology, smart products, and augmented reality. Earlier in his career, Chris spent a decade as a journalist covering business and technology news.","sameAs":["https:\/\/www.linkedin.com\/in\/chris-chiappinelli-ba56814","https:\/\/x.com\/chrischip"],"url":"https:\/\/www.esri.com\/about\/newsroom\/author\/cchiappinelli"}]}},"_links":{"self":[{"href":"https:\/\/www.esri.com\/about\/newsroom\/wp-json\/wp\/v2\/wherenext\/467792","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.esri.com\/about\/newsroom\/wp-json\/wp\/v2\/wherenext"}],"about":[{"href":"https:\/\/www.esri.com\/about\/newsroom\/wp-json\/wp\/v2\/types\/wherenext"}],"author":[{"embeddable":true,"href":"https:\/\/www.esri.com\/about\/newsroom\/wp-json\/wp\/v2\/users\/501"}],"version-history":[{"count":0,"href":"https:\/\/www.esri.com\/about\/newsroom\/wp-json\/wp\/v2\/wherenext\/467792\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.esri.com\/about\/newsroom\/wp-json\/wp\/v2\/media?parent=467792"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.esri.com\/about\/newsroom\/wp-json\/wp\/v2\/categories?post=467792"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.esri.com\/about\/newsroom\/wp-json\/wp\/v2\/tags?post=467792"},{"taxonomy":"department","embeddable":true,"href":"https:\/\/www.esri.com\/about\/newsroom\/wp-json\/wp\/v2\/department?post=467792"},{"taxonomy":"wherenext-category","embeddable":true,"href":"https:\/\/www.esri.com\/about\/newsroom\/wp-json\/wp\/v2\/wherenext-category?post=467792"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.esri.com\/about\/newsroom\/wp-json\/wp\/v2\/industry?post=467792"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}