{"id":490102,"date":"2022-01-11T05:30:06","date_gmt":"2022-01-11T13:30:06","guid":{"rendered":"https:\/\/www.esri.com\/about\/newsroom\/?post_type=wherenext&p=490102"},"modified":"2024-05-10T06:23:17","modified_gmt":"2024-05-10T13:23:17","slug":"new-corporate-security-techniques","status":"publish","type":"wherenext","link":"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/new-corporate-security-techniques","title":{"rendered":"How Real-Time Location Intelligence is Changing Corporate Security"},"author":501,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"sync_status":"","episode_type":"","audio_file":"","podmotor_file_id":"","podmotor_episode_id":"","castos_file_data":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","_links_to":"","_links_to_target":""},"categories":[432271,1001,369802],"tags":[1661,477372,474232,281,661],"department":[488822],"wherenext-category":[],"industry":[],"class_list":["post-490102","wherenext","type-wherenext","status-publish","format-standard","hentry","category-business-continuity","category-commercial","category-corporate-security","tag-asset-management","tag-domain-awareness","tag-geopolitics","tag-location-intelligence","tag-operational-intelligence","department-sustainability-risk"],"acf":{"short_description":"In an ever volatile world, location intelligence is key to understanding how to mitigate risk.","pdf":{"host_remotely":false,"file":"","file_url":""},"flexible_content":[{"acf_fc_layout":"content","content":"Companies are thinking differently about resilience and risk, and the daily headlines make clear why."},{"acf_fc_layout":"sidebar","layout":"standard","image_reference":null,"image_reference_figure":"","spotlight_image":null,"section_title":"","spotlight_name":"","position":"Left","content":"Article summary:<\/strong> A new mentality has pervaded corporate security teams as threats grow more diverse and geographically dispersed\u2014here we explore the new uses of location intelligence to contain risk and strengthen resilience.","snippet":""},{"acf_fc_layout":"content","content":"As a result of COVID-19<\/a>, every company, regardless of industry, is aware of its security posture. The founder of a small urban food-delivery business and a Fortune 500 executive with a global supply chain face the same questions: Where are the threats to my personnel and assets, and how can I maintain business continuity?\r\n\r\nA decade ago, executives might have struggled to understand their vulnerabilities to climate risk<\/a> or civil or political unrest. Today, in a fast-moving globalized world, they have to answer for a variety of threats: extreme weather, economic distress, geopolitical ambiguity, terrorism, infrastructure collapse, individual acts of violence, and pandemics. Consequently, C-suite leaders are escalating the priority of corporate security strategies<\/a>, believing them as essential to a business\u2019s long-term health as growth is.\r\n\r\nIt\u2019s clearer than ever that prosperity requires newfound resilience.\r\n

Seeing the Threat Matrix<\/strong><\/h3>\r\nEvery security threat has a spatial dimension\u2014that\u2019s why a geographic information system, or GIS, has become a key technology for mitigating risk and responding to disruptions<\/a>.\r\n\r\nA GIS map brings instant context, showing stakeholders in real time where risks and vulnerabilities threaten assets, people, and communities in any scenario.\r\n\r\nThe technology fulfills a centralizing role in security, providing a common operating picture of location-specific factors like weather, traffic, social media chatter, and evacuation plans. It can perform tasks as basic as showing which roads are still passable in the midst of flooding, and as sophisticated as showing a real-time view of a corporate campus<\/a> during an emergency. Perhaps most importantly, location intelligence<\/a>\u2014geospatial insight that enables better business decisions\u2014helps companies prepare to meet threats before they even arrive.\r\n

Corporate Security, Then and Now<\/strong><\/h3>\r\nCorporate security<\/a> is practically as old as business itself. The term \u201criding shotgun\u201d dates back to the days of stagecoaches and highway robbery, when Wells Fargo hired employees to sit upfront in carriages transporting currency, holding a shotgun to deter thieves.\r\n\r\nToday, corporate security is harder to define because it encompasses multiple disciplines. Strategically, it covers enterprise risk management<\/a>: the policies and procedures an organization deploys to strengthen itself against adverse events. One important example is using location intelligence to ensure that data warehouses and data back-up centers aren\u2019t located in risk-prone areas, like those subject to flooding.\r\n\r\nAt the operational level, corporate security extends well beyond weather-related events. For instance, the recent spate of flash mob robberies at US retailers<\/a> has earned the attention of corporate security teams. Other security teams are focused on executive protection\u2014gathering risk intelligence and monitoring where key employees travel around the globe\u2014and special event management.\r\n\r\nThe objectives and outlook of corporate security teams have changed as well.\r\n\r\nIn the past, physical security was often the focus\u2014implementing locks and access controls, running security cameras and a CCTV network. Many in the industry came from law enforcement backgrounds, and a castle mentality prevailed\u2014the inclination to raise barriers against possible threats or intrusions.\r\n\r\nToday\u2019s security and resilience professionals are more apt to talk about a \u201cthreat landscape\u201d\u2014a kinetic, dynamic paradigm in which a bank, for instance, might be vulnerable not only because it stores currency, but because it could be a symbol for non-state terrorists to attack. Accordingly, more people with intelligence backgrounds are entering the field. These professionals are using GIS technology to produce location intelligence that is more proactive than reactive; it helps identify areas at possible risk\u2014from geopolitical, climatological, or other threats; uncover bottlenecks; and inform contingency plans to mitigate adverse effects and enable continuity.\r\n

A Changing World<\/strong><\/h3>\r\nGlobalization is reshaping the breadth and depth of the span of responsibilities for corporate security.\r\n\r\nAs companies expand into new and more dispersed marketplaces, they increase exposure to a wider array of risks\u2014a concern the pandemic has made abundantly clear\u2014and so they require a robust resilience strategy<\/a> and high-caliber security professionals to manage it.\r\n\r\nRegulatory bodies and insurance and reinsurance organizations have also begun exerting pressure on companies to improve security and accurately assess multiple categories of liabilities in locations around the world. With climate change poised to transform sectors<\/a> like real estate and agriculture, resilience is becoming a priority for industries that may not have been considered highly vulnerable to risk in the past.\r\n\r\nWhat\u2019s happening today is not unlike the aftermath of 9\/11, which also had a resounding effect on how \u00a0businesses think about threats. The attack helped raise awareness around \u201cblack swan\u201d events\u2014highly improbable, difficult to predict occurrences that can cause maximum damage. As a result, business executives have increasingly funded the creation of corporate security centers that are continuously on guard against dangerous developments in the geographies where the business operates.\r\n

Centralizing Corporate Response to Threats<\/strong><\/h3>\r\nLarge companies in particular are centralizing and coordinating responses through a security operations center (SOC) or global security operations center (GSOC). These nerve centers monitor operations nationally or internationally around the clock, managing the flow of information and collecting and evaluating data as it pertains to risk. Most operations centers use GIS technology to show the company\u2019s activities in real time worldwide\u2014and create user-defined operational pictures of any activity that needs attention. The centers are similar in function to the state-operated fusion centers formed after 9\/11 to facilitate a pull-push exchange of important information between agencies.\r\n\r\nCompanies often need this caliber of domain awareness because law enforcement may not be able to provide the degree of detail necessary for a corporation to mount the appropriate response to an incident. Operations center teams can get an understanding of events before they\u2019ve come to fruition or as they\u2019re occurring, and push information up the chain of command more quickly than outside organizations can.\r\n\r\nThis kind of centralized, location-specific intel proved invaluable during the pandemic. Security professionals who had been monitoring storms and other incidents quickly pivoted GIS technology to track and communicate updates<\/a> on case counts, local shutdowns, and employee health and safety.\r\n

Securing Events through Location Intelligence<\/strong><\/h3>\r\nOne of the areas that GIS-equipped security centers have most transformed is special event management.\r\n\r\nEmploying the latest technologies, a company can have a real-time view both vast and intimate of a large-scale complex event. A smart map or dashboard makes clear the layout of infrastructure like buildings and underground facilities, as well as points of interest like fire alarms and defibrillators, medics and cops, and areas where suspicious activity has been reported.\r\n\r\nLayers of information can be peeled back or added as needed. Or security personnel might toggle between hard and soft zones of inner and outer perimeters\u2014focusing, for example, on the neighborhood surrounding a site to understand the situation better.\r\n\r\nLinked up with other platforms, GIS-based analysis can go even deeper.\r\n\r\nProfessionals in the field carrying out tactical site surveys can update mobile devices to identify points of interest and immediately sync to the common operating picture. Using drones capable of real-time imagery capture<\/a>, operations teams can quickly enhance a basemap with images of temporary structures like tents or barricades. The use of 3D technology<\/a> allows for analysis of viewsheds and lines of sight\u2014the ability to determine who can see what and be seen where. GIS visualizations reveal where shade will fall at a given hour, or how far a flood might overrun on a neighborhood.\r\n\r\nUnlike a static security operation plan written on a whiteboard or frozen on paper maps, a location-aware dashboard enables security personnel to be dynamic, responding in real time to where assets and threats are.\r\n

Forecasting and Mitigating Extreme Weather Risks<\/strong><\/h3>\r\nAnother area where centralization and location intelligence have bolstered corporate security is in anticipating and quickly responding to extreme weather events<\/a>.\r\n\r\nWhen weather disasters strike, each state marshals its own resources and handles its own response. But national or global companies exposed to the same risks may have to respond simultaneously across those locations.\r\n\r\nThe 2018 flooding through the Ohio River Valley and down the Arkansas River, for example, touched some retailers with a presence from Nebraska down to southern Arkansas.\r\n\r\nA major chain with a GIS-savvy GSOC can begin to model the storm even before a raindrop has fallen, forecasting where and what the impacts will be and what precautions should be taken. Those models might show where rainfall could prompt river flooding, illuminate which roads and areas could be affected, and predict other downstream consequences.\r\n\r\nThe security team can communicate with offices and stores to let them know a bad storm is on its way, and to ready flood mitigation resources. Store staffs can also prepare for surges in activity, including traffic and high demand for certain products.\r\n\r\nBeyond ensuring its own business continuity, a security operations center can use location data to support the community and liaise with state and local government, deploying resources like water or tools to places in need. The effects of weather events tend to radiate outward, putting pressure on communities and areas further afield. People who are evacuating may need to find shelter or temporarily regroup in parking lots. A smart map can identify these areas before the need arises.\r\n\r\nThe same principles apply with other types of disasters. In the case of an earthquake, a GSOC can overlay shake maps on the company\u2019s network of offices, warehouses, or stores to understand which are affected by an earthquake. Or during a tropical storm, a map with a layer of power outages can contextualize data about facilities and the grid in order for business leaders to make smart, fast decisions.\r\n

The Future of Corporate Security<\/strong><\/h3>\r\nFar removed from the days of shotguns and stagecoaches, the field of corporate security is radically evolving.\r\n\r\nWe\u2019re already seeing the latest cutting-edge applications, including advances in indoor location tracking that use geomagnetic positioning and the frequency of metals within the building to yield a more accurate picture than ever before.\r\n\r\nGeoAI<\/a> promises to help companies process massive amounts of information with potentially huge benefits for security. Machine learning makes it possible to study millions of pictures and videos and learn to detect anomalies, like too many people crowded in one location<\/a>, or a fire breaking out. Computers can learn to look for those anomalies in security data and video in the future.\r\n\r\nAnd with new cloud-based innovations, companies that use GIS technology can now practice distributed collaboration. Organizations that traditionally compete to attract customers can now collaborate on security by sharing maps and information related to shared threats.\r\n\r\nHowever sophisticated the technology might become, the fundamental goal of corporate security remains unchanged: to get the best data<\/a> on which threats exist and where, and put plans in place to mitigate risk and maintain business continuity."}],"references":null},"yoast_head":"\nCorporate Security Teams Face New Risks with Better Tech<\/title>\n<meta name=\"description\" content=\"Corporate security teams are using GIS technology to understand and react to threats of all varieties.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/new-corporate-security-techniques\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" 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