{"id":637102,"date":"2023-12-05T06:08:25","date_gmt":"2023-12-05T14:08:25","guid":{"rendered":"https:\/\/www.esri.com\/about\/newsroom\/?post_type=wherenext&#038;p=637102"},"modified":"2024-05-10T05:19:40","modified_gmt":"2024-05-10T12:19:40","slug":"business-travel-shifts","status":"publish","type":"wherenext","link":"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/business-travel-shifts","title":{"rendered":"Meet the New Business Traveler"},"author":501,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"sync_status":"","episode_type":"","audio_file":"","castos_file_data":"","podmotor_file_id":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","_links_to":"","_links_to_target":""},"categories":[],"tags":[473942,473102,419072,1461],"department":[488812],"wherenext-category":[],"industry":[],"class_list":["post-637102","wherenext","type-wherenext","status-publish","format-standard","hentry","tag-emissions","tag-operational-efficiency","tag-productivity","tag-sustainability","department-emerging-technologies"],"acf":{"short_description":"Operational efficiency and sustainability are reshaping post-pandemic business travel, according to a new survey.","pdf":{"host_remotely":false,"file":"","file_url":""},"flexible_content":[{"acf_fc_layout":"content","content":"New survey data reveals that global business travel has nearly rebounded to pre-pandemic levels, thwarting <a href=\"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/business-travel-decline\/\">some predictions<\/a>. But corporate travelers in 2023 are navigating very differently than they did in 2019.\r\n\r\nLast-minute bookings for <a href=\"https:\/\/www.wsj.com\/articles\/southwest-airlines-luv-q2-earnings-report-2023-83811808\">pricey seats<\/a> on the plane are out. So are <a href=\"https:\/\/www.wsj.com\/articles\/airfare-prices-business-travel-flights-38cc33c9\">trips lasting less than 24 hours.<\/a> Businesses are maximizing the ROI of every airline voyage by cutting travel costs and squeezing more meetings into longer trips."},{"acf_fc_layout":"sidebar","layout":"standard","image_reference":null,"image_reference_figure":"","spotlight_image":null,"section_title":"","spotlight_name":"","position":"Left","content":"<strong>Article snapshot:<\/strong> For companies and employees adjusting to new travel patterns, a geographic view can simplify decisions.","snippet":""},{"acf_fc_layout":"content","content":"A renewed emphasis on <a href=\"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/3-efficiency-gains-from-gis\/\">efficiency and productivity<\/a> is one of the major themes that emerged from <a href=\"https:\/\/www.gbta.org\/app\/uploads\/HIGHLIGHTS_Business-Travel-Outlook-Poll-October-30-2023-FINAL.pdf\">an October poll<\/a> of over 17,000 travel professionals conducted by the Global Business Travel Association (GBTA).\r\n\r\nThe polled group included members of the travel industry who supply transportation through agencies, hotels, and airlines, as well as corporate travel buyers who book travel for their colleagues or companies. Regions included the US, Latin America, Europe, and Asia-Pacific.\r\n\r\nSixty-nine percent of respondents named the top barrier to business travel as costs that are rising faster than corporate budgets. A slightly smaller number, 63 percent, cited general inflation or recession concerns.\r\n\r\nComparing the results regionally reveals subtle distinctions in how business travel is shifting. In Europe and Latin America, two-thirds of travel buyers named <a href=\"https:\/\/www.esri.com\/en-us\/about\/climate-action\/overview\">sustainability<\/a> as one of the top three priorities for their travel programs next year. In the US, cost management emerged as the primary concern of American travel buyers\u2014at 74 percent, the highest of any region surveyed in the study.\r\n<h3><strong>Adapting to an Efficiency-Minded Business Traveler<\/strong><\/h3>\r\nThese trends mirror the strategic direction of enterprises at large. Many businesses are looking to streamline operations and reduce environmental impacts\u2014efforts that can often coincide.\r\n\r\nFor instance, COOs have used geographic information system (GIS) technology to <a href=\"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/3-efficiency-gains-from-gis\/\">calculate faster routes<\/a> for service vehicles and delivery trucks, lowering both CO<sub>2<\/sub> emissions and fuel expenditures.\r\n\r\n<a href=\"https:\/\/www.esri.com\/en-us\/what-is-gis\/overview\">Location software<\/a> can provide similar insights to airlines adapting to efficiency-minded business travelers. A heat map might display the most popular travel routes for business executives, indicating where nonstop flights might be added. Direct flights are both more carbon-efficient and less likely to be canceled, leading to fewer travel delays.\r\n\r\n<a href=\"https:\/\/mediaspace.esri.com\/media\/t\/1_nwsbh0uu\/245753322\">Spatial analysis<\/a> could also help trim business travel budgets. With some companies insisting on the cheapest flights even if it means the traveler has a longer drive to the airport, corporate travel managers could widen the search radius on their dashboard when shopping for flights. \u00a0A smart map could also highlight clusters of clients or partners, so multiple meetings can take place in one destination.\r\n<h3><strong>Collaboration Rises\u2014In-Person and Online<\/strong><\/h3>\r\nThe GBTA study yielded interesting insights into how business is being conducted today. Over half (54 percent) of professionals who book travel report that employees are attending more in-person meetings and conferences than they did in 2022\u2014suggesting that the importance of face-to-face meetings has not dimmed in the post-pandemic era.\r\n\r\nYet half of respondents have also seen an increase in virtual meetings.\r\n\r\nWhat the study may point to is a renewed emphasis on <a href=\"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/collaboration-yields-cost-savings\/\">collaboration<\/a>, facilitated by the rise of digital technologies. The difference now is that employees and executives may be more discerning about whether that business trip is really worth the ticket price or the emissions."}],"references":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Reemergence\u2014and Reshaping\u2014of Business Travel<\/title>\n<meta name=\"description\" content=\"Business travel has rebounded since the pandemic, upending some predictions. But habits have changed.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/business-travel-shifts\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Meet the New Business Traveler\" \/>\n<meta property=\"og:description\" content=\"Business travel has rebounded since the pandemic, upending some predictions. 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