{"id":717002,"date":"2024-11-12T05:49:58","date_gmt":"2024-11-12T13:49:58","guid":{"rendered":"https:\/\/www.esri.com\/about\/newsroom\/?post_type=wherenext&#038;p=717002"},"modified":"2024-11-12T05:49:58","modified_gmt":"2024-11-12T13:49:58","slug":"food-delivery-and-fire","status":"publish","type":"wherenext","link":"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/food-delivery-and-fire","title":{"rendered":"The Curious Connection Between Fire Departments and Food Delivery Services"},"author":501,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"sync_status":"","episode_type":"","audio_file":"","podmotor_file_id":"","podmotor_episode_id":"","castos_file_data":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","_links_to":"","_links_to_target":""},"categories":[],"tags":[491062,641,338542,238001],"department":[488812],"wherenext-category":[],"industry":[],"class_list":["post-717002","wherenext","type-wherenext","status-publish","format-standard","hentry","tag-last-mile-delivery","tag-logistics","tag-route-optimization","tag-site-selection","department-emerging-technologies"],"acf":{"short_description":"There\u2019s an interesting connection between fire departments and food delivery companies, and location intelligence lies at its heart.","pdf":{"host_remotely":false,"file":"","file_url":""},"flexible_content":[{"acf_fc_layout":"content","content":"Consider two numbers:\r\n\r\nFire departments strive to reach burning homes in under four minutes, a benchmark set by the National Fire Protection Association.\r\n\r\nFood delivery services aim to deliver meals in under 30 minutes <a href=\"https:\/\/www.mckinsey.com\/industries\/technology-media-and-telecommunications\/our-insights\/the-changing-market-for-food-delivery\">to maintain customer satisfaction<\/a>."},{"acf_fc_layout":"sidebar","layout":"standard","image_reference":null,"image_reference_figure":"","spotlight_image":null,"section_title":"","spotlight_name":"","position":"Left","content":"<strong>Snapshot:<\/strong> A city works to improve fire services for the community, using GIS analysis in ways reminiscent of food delivery companies.","snippet":""},{"acf_fc_layout":"content","content":"Two very different fields, one common factor: For fire departments and food delivery services, success is measured by the ability to reach the most people in the least amount of time.\r\n\r\nFor operational leaders in both arenas, mastering this challenge requires a profound understanding of fixed locations\u2014be they fire stations or restaurants\u2014and the destinations they must reach.\r\n\r\nBoth groups have turned to geographic information system (GIS) technology for this task. <a href=\"https:\/\/www.esri.com\/en-us\/what-is-gis\/overview\">GIS<\/a> allows organizations that transport goods and services to <a href=\"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/penskes-kwaku-baa\/\">map territories<\/a> and find the best routes.\r\n\r\nThe experience of San Luis Obispo\u2019s fire department illustrates how GIS helps leaders analyze coverage areas and decide where to invest in new stations\u2014or restaurant partnerships\u2014to meet growing demand.\r\n<h3><strong>Mapping the Variables<\/strong><\/h3>\r\nSan Luis Obispo, a city of nearly 50,000 along California\u2019s idyllic Central Coast, recently explored a new strategy to reach areas of the city where fire response times averaged more than four minutes. Local leaders enlisted GIS technology to analyze sites for a new fire station.\r\n\r\nEthan McGhee, a member of the city\u2019s IT division and a GIS specialist, explains the analysis: \u201cWe\u2019re basically saying, \u2018We\u2019re starting from one place, going out as far as we can, and what are we going to be able to reach if we were to place a station here versus there?\u2019\u201d"},{"acf_fc_layout":"sidebar","layout":"standard","image_reference":null,"image_reference_figure":"","spotlight_image":null,"section_title":"","spotlight_name":"","position":"Right","content":"<strong>Related Read:<\/strong>\r\n\r\n\/\/ Public sector <a href=\"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/business-location-practices-bloom-in-the-public-sector\/\">analysis<\/a>, private sector benefits","snippet":""},{"acf_fc_layout":"content","content":"With a map of the city\u2019s fire response zones, McGhee and colleagues used GIS analysis to define the areas reachable within certain parameters, including a four-minute drive time.\r\n\r\nLike a food delivery service, they simulated how routes would be affected by a dizzying number of factors, including speed limits, rush hour, road conditions, left turns, and weight restrictions. GIS analysis even helps organizations assess how future events like new road construction might influence delivery or response times.\r\n\r\nThe San Luis Obispo team ensured accuracy by using transportation data from other city departments and tracking the real-time route speeds of fire trucks.\r\n\r\nWith their map, they tested coverage and response times of potential fire station locations. Areas with a four-minute response time were shaded green; unreachable areas showed up in red.\r\n\r\nCity leaders were able to incorporate the location analysis\u2014which also featured hazards each location might face, like flood risks\u2014into the larger calculus of <a href=\"https:\/\/www.esri.com\/en-us\/industries\/retail\/strategies\/site-suitability\">site selection<\/a>.\r\n<h3><strong>In Food Delivery, Efficiency Is King<\/strong><\/h3>\r\nA food delivery company has different needs than a fire department. A delivery driver may make multiple stops in one outing, for instance\u2014and saving lives is not in the job description. However, the same type of location analysis can guide important investments, like adding an upstart restaurant to its delivery portfolio.\r\n\r\nWith GIS maps, an analyst sees how many homes are within 30 minutes of a restaurant. A deeper analysis shows the demographics and psychographics of high-value customers in the service area, or what prices competitors are charging there.\r\n\r\nDriving from point A to point B sounds simple. But multiply that journey by thousands of trips across a metropolitan area, impacted by countless factors from weather to traffic, and it becomes clear why GIS is an essential system of insight for <a href=\"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/a-cios-guide-to-connecting-the-mobile-enterprise\/\">mobile organizations<\/a>\u2014both those that protect communities and those that feed them."}],"references":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Food Delivery Companies, Fire Departments, and the Need for Speed<\/title>\n<meta name=\"description\" content=\"Fire departments and food delivery services face a similar challenge: how to reach the most people in the least amount of time.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/food-delivery-and-fire\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Curious Connection Between Fire Departments and Food Delivery Services\" \/>\n<meta property=\"og:description\" content=\"Fire departments and food delivery services face a similar challenge: how to reach the most people in the least amount of time.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/food-delivery-and-fire\" \/>\n<meta property=\"og:site_name\" content=\"Esri\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/esrigis\/\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.esri.com\/about\/newsroom\/app\/uploads\/2024\/11\/curious-connection-btwn-fire-depts-food-delivery-services-wherenext-card-826x465-1.jpg\" \/><meta property=\"og:image\" content=\"https:\/\/www.esri.com\/about\/newsroom\/app\/uploads\/2024\/11\/curious-connection-btwn-fire-depts-food-delivery-services-wherenext-card-826x465-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Esri\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\n\t    \"@context\": \"https:\/\/schema.org\",\n\t    \"@graph\": [\n\t        {\n\t            \"@type\": \"WebPage\",\n\t            \"@id\": \"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/food-delivery-and-fire\",\n\t            \"url\": \"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/food-delivery-and-fire\",\n\t            \"name\": \"Food Delivery Companies, Fire Departments, and the Need for Speed\",\n\t            \"isPartOf\": {\n\t                \"@id\": \"https:\/\/www.esri.com\/about\/newsroom\/#website\"\n\t            },\n\t            \"datePublished\": \"2024-11-12T13:49:58+00:00\",\n\t            \"description\": \"Fire departments and food delivery services face a similar challenge: how to reach the most people in the least amount of time.\",\n\t            \"breadcrumb\": {\n\t                \"@id\": \"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/food-delivery-and-fire#breadcrumb\"\n\t            },\n\t            \"inLanguage\": \"en-US\",\n\t            \"potentialAction\": [\n\t                {\n\t                    \"@type\": \"ReadAction\",\n\t                    \"target\": [\n\t                        \"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/food-delivery-and-fire\"\n\t                    ]\n\t                }\n\t            ]\n\t        },\n\t        {\n\t            \"@type\": \"BreadcrumbList\",\n\t            \"@id\": \"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/food-delivery-and-fire#breadcrumb\",\n\t            \"itemListElement\": [\n\t                {\n\t                    \"@type\": \"ListItem\",\n\t                    \"position\": 1,\n\t                    \"name\": \"Home\",\n\t                    \"item\": \"https:\/\/www.esri.com\/about\/newsroom\"\n\t                },\n\t                {\n\t                    \"@type\": \"ListItem\",\n\t                    \"position\": 2,\n\t                    \"name\": \"The Curious Connection Between Fire Departments and Food Delivery Services\"\n\t                }\n\t            ]\n\t        },\n\t        {\n\t            \"@type\": \"WebSite\",\n\t            \"@id\": \"https:\/\/www.esri.com\/about\/newsroom\/#website\",\n\t            \"url\": \"https:\/\/www.esri.com\/about\/newsroom\/\",\n\t            \"name\": \"Esri\",\n\t            \"description\": \"Esri Newsroom\",\n\t            \"potentialAction\": [\n\t                {\n\t                    \"@type\": \"SearchAction\",\n\t                    \"target\": {\n\t                        \"@type\": \"EntryPoint\",\n\t                        \"urlTemplate\": \"https:\/\/www.esri.com\/about\/newsroom\/?s={search_term_string}\"\n\t                    },\n\t                    \"query-input\": {\n\t                        \"@type\": \"PropertyValueSpecification\",\n\t                        \"valueRequired\": true,\n\t                        \"valueName\": \"search_term_string\"\n\t                    }\n\t                }\n\t            ],\n\t            \"inLanguage\": \"en-US\"\n\t        },\n\t        {\n\t            \"@type\": \"Person\",\n\t            \"@id\": \"https:\/\/www.esri.com\/about\/newsroom\/#\/schema\/person\/b890389919572d29641d24fc67eaf376\",\n\t            \"name\": \"Chris Chiappinelli\",\n\t            \"image\": {\n\t                \"@type\": \"ImageObject\",\n\t                \"inLanguage\": \"en-US\",\n\t                \"@id\": \"https:\/\/www.esri.com\/about\/newsroom\/#\/schema\/person\/image\/\",\n\t                \"url\": \"https:\/\/www.esri.com\/about\/newsroom\/app\/uploads\/2017\/04\/Esri-Chris_Chiappinelli_540x540.jpg\",\n\t                \"contentUrl\": \"https:\/\/www.esri.com\/about\/newsroom\/app\/uploads\/2017\/04\/Esri-Chris_Chiappinelli_540x540.jpg\",\n\t                \"caption\": \"Chris Chiappinelli\"\n\t            },\n\t            \"description\": \"Chris Chiappinelli is the editor of Esri\u2019s WhereNext magazine. Through his writing, he explores the intersection of business strategy and location intelligence\u2014and strategic challenges like sustainability, growth, and risk. Prior to joining Esri, Chris managed internal content for PTC, a pioneer in IoT technology, smart products, and augmented reality. Earlier in his career, Chris spent a decade as a journalist covering business and technology news.\",\n\t            \"sameAs\": [\n\t                \"https:\/\/www.linkedin.com\/in\/chris-chiappinelli-ba56814\",\n\t                \"https:\/\/x.com\/chrischip\"\n\t            ],\n\t            \"url\": \"https:\/\/www.esri.com\/about\/newsroom\/author\/cchiappinelli\"\n\t        }\n\t    ]\n\t}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Food Delivery Companies, Fire Departments, and the Need for Speed","description":"Fire departments and food delivery services face a similar challenge: how to reach the most people in the least amount of time.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/food-delivery-and-fire","og_locale":"en_US","og_type":"article","og_title":"The Curious Connection Between Fire Departments and Food Delivery Services","og_description":"Fire departments and food delivery services face a similar challenge: how to reach the most people in the least amount of time.","og_url":"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/food-delivery-and-fire","og_site_name":"Esri","article_publisher":"https:\/\/www.facebook.com\/esrigis\/","og_image":[{"url":"https:\/\/www.esri.com\/about\/newsroom\/app\/uploads\/2024\/11\/curious-connection-btwn-fire-depts-food-delivery-services-wherenext-card-826x465-1.jpg","type":"","width":"","height":""},{"width":1200,"height":630,"url":"https:\/\/www.esri.com\/about\/newsroom\/app\/uploads\/2024\/11\/curious-connection-btwn-fire-depts-food-delivery-services-wherenext-card-826x465-1.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@Esri","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/food-delivery-and-fire","url":"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/food-delivery-and-fire","name":"Food Delivery Companies, Fire Departments, and the Need for Speed","isPartOf":{"@id":"https:\/\/www.esri.com\/about\/newsroom\/#website"},"datePublished":"2024-11-12T13:49:58+00:00","description":"Fire departments and food delivery services face a similar challenge: how to reach the most people in the least amount of time.","breadcrumb":{"@id":"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/food-delivery-and-fire#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/food-delivery-and-fire"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.esri.com\/about\/newsroom\/publications\/wherenext\/food-delivery-and-fire#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.esri.com\/about\/newsroom"},{"@type":"ListItem","position":2,"name":"The Curious Connection Between Fire Departments and Food Delivery Services"}]},{"@type":"WebSite","@id":"https:\/\/www.esri.com\/about\/newsroom\/#website","url":"https:\/\/www.esri.com\/about\/newsroom\/","name":"Esri","description":"Esri Newsroom","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.esri.com\/about\/newsroom\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.esri.com\/about\/newsroom\/#\/schema\/person\/b890389919572d29641d24fc67eaf376","name":"Chris Chiappinelli","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.esri.com\/about\/newsroom\/#\/schema\/person\/image\/","url":"https:\/\/www.esri.com\/about\/newsroom\/app\/uploads\/2017\/04\/Esri-Chris_Chiappinelli_540x540.jpg","contentUrl":"https:\/\/www.esri.com\/about\/newsroom\/app\/uploads\/2017\/04\/Esri-Chris_Chiappinelli_540x540.jpg","caption":"Chris Chiappinelli"},"description":"Chris Chiappinelli is the editor of Esri\u2019s WhereNext magazine. Through his writing, he explores the intersection of business strategy and location intelligence\u2014and strategic challenges like sustainability, growth, and risk. Prior to joining Esri, Chris managed internal content for PTC, a pioneer in IoT technology, smart products, and augmented reality. Earlier in his career, Chris spent a decade as a journalist covering business and technology news.","sameAs":["https:\/\/www.linkedin.com\/in\/chris-chiappinelli-ba56814","https:\/\/x.com\/chrischip"],"url":"https:\/\/www.esri.com\/about\/newsroom\/author\/cchiappinelli"}]}},"_links":{"self":[{"href":"https:\/\/www.esri.com\/about\/newsroom\/wp-json\/wp\/v2\/wherenext\/717002","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.esri.com\/about\/newsroom\/wp-json\/wp\/v2\/wherenext"}],"about":[{"href":"https:\/\/www.esri.com\/about\/newsroom\/wp-json\/wp\/v2\/types\/wherenext"}],"author":[{"embeddable":true,"href":"https:\/\/www.esri.com\/about\/newsroom\/wp-json\/wp\/v2\/users\/501"}],"version-history":[{"count":0,"href":"https:\/\/www.esri.com\/about\/newsroom\/wp-json\/wp\/v2\/wherenext\/717002\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.esri.com\/about\/newsroom\/wp-json\/wp\/v2\/media?parent=717002"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.esri.com\/about\/newsroom\/wp-json\/wp\/v2\/categories?post=717002"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.esri.com\/about\/newsroom\/wp-json\/wp\/v2\/tags?post=717002"},{"taxonomy":"department","embeddable":true,"href":"https:\/\/www.esri.com\/about\/newsroom\/wp-json\/wp\/v2\/department?post=717002"},{"taxonomy":"wherenext-category","embeddable":true,"href":"https:\/\/www.esri.com\/about\/newsroom\/wp-json\/wp\/v2\/wherenext-category?post=717002"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.esri.com\/about\/newsroom\/wp-json\/wp\/v2\/industry?post=717002"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}