ArcGIS Blog

Introducing ArcGIS Monitor service packages

Esri is excited to announce the availability of two new services packages for the newly released ArcGIS Monitor: ArcGIS Monitor Jumpstart and ArcGIS Monitor 20-Hour Remote Consulting. While ArcGIS Monitor can be installed and configured on your own, these services packages support you through the install, configure, and/or support phases of your implementation.

ArcGIS Monitor Jumpstart

The ArcGIS Monitor Jumpstart services package provides remote installation and configuration support (a standard implementation using the default monitoring counters), followed by 2 days onsite for configuration review and ArcGIS Monitor knowledge transfer by an Esri senior consultant. ArcGIS Monitor includes default counter types such as System, Process, ArcGIS Server, Portal, Database, HTTP, Remote Desktop Protocol (RDP), and Amazon servers.

The ArcGIS Monitor Jumpstart Services Package provides the following benefits:

• Reduces the time it takes to install and configure ArcGIS Monitor software.
• Increases productivity and effectiveness through technology transfer of common ArcGIS Monitor topics.
• Reduces the time it takes to implement or become proficient with ArcGIS Monitor.
• Gives timely access to Esri Professional Services experts with comprehensive knowledge of Esri products and solutions.
• Maximizes GIS investments through more effective system operation and reduced administration costs.

ArcGIS Monitor 20-Hour Remote Consulting

The ArcGIS Monitor remote services package provides up to 20 hours of remote consulting support to be provided by an Esri senior consultant to interpret ArcGIS Monitor results, review a customer’s ArcGIS Monitor configuration and implementation, make recommendations for adjusting configuration settings, and support deploying custom monitoring agents and extensions.

The ArcGIS Monitor 20-Hour Remote Consulting Services Packages provides the following benefits:

• Gives timely access to Esri Professional Services experts with comprehensive knowledge of Esri products and solutions.
• Maximizes GIS investments through more effective system operation and reduced administration costs.

For more information about ArcGIS Monitor and these service packages, please reach out to your Esri account manager or international distributor.

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