Jordan Rogers, GIS technician at Utilities Kingston, saw the value that Workforce for ArcGIS could bring to their organization before the product was released in July 2016.
“We created all 5,300 assignments in Workforce for ArcGIS and then categorized them based on the type of work that needed to be done. Within four months, we had already completed 3,100 assignments.” – Jordan Rogers.
Gas meter inspections and replacements, previously completed using paper, have transformed into work assignments that are completed using Workforce for ArcGIS with Collector for ArcGIS directly updating their GIS so that asset status is more accurate and always up to date.
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