ArcGIS Workforce

What's new in ArcGIS Workforce (May 2022)

ArcGIS Workforce is a powerful mobile solution that improves the planning and coordination of your mobile workforce using a location-based approach for managing field work. Included with your ArcGIS organization, Workforce combines the location of mobile workers and the tasks they need to accomplish with the maps and apps used to complete their daily activities.

Background Synchronization

With the May 2022 release of ArcGIS Workforce, we’ve added background synchronization for assignments and worker location. Historically, mobile workers would only receive and send updates when the Workforce mobile app was running in the foreground. Now, if you are actively using another application or if your screen saver comes on, Workforce will send and receive assignment changes and location updates even if the app is in the background.

Some sync considerations:

For complete details on how synchronization works, please read our documentation topic titled Sync your work.

Receive new assignments and share location updates
Receive new assignments and share location updates

We’ve addressed a number of strategic bug fixes with the 22.1.0 release as well. Please review our what’s new documentation for complete information on what has updated in this release and previous releases.

What’s next

The development team for ArcGIS Workforce is the same development team that brings you ArcGIS Field Maps. Right now we are busy working on new capabilities within Field Maps for our release in June.We are planning to bring the capabilities of ArcGIS Workforce to Field Maps so that you can plan and coordinate work in the same application you use to complete it.

If you are using ArcGIS Workforce today, we’d like to understand what’s most important to you as we bring these capabilities forward. Please send us an email to so that we can connect with you.

About the author

Jeff Shaner is a Product Lead with the software dev team at Esri. Delivering GIS tools and apps that enable users to work more productively, safely, and effectively has translated into 23 years of inspired work with the talented dev team at Esri and dedicated ArcGIS users around the world.  In his spare time, Jeff enjoys few things more than a good round of golf or hockey followed by a stop at his favorite craft brewery.

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