Throughout the conference, we received many questions in our product Q&A and live technical sessions.\u00a0 Thank you for all the great conversations around ArcGIS Enterprise!\u00a0 For those who missed the event or who just want a recap, the team has compiled the questions you voted most important and their answers.<\/p>\n
Jump to a category<\/h2>\n\n- General<\/a><\/li>\n
- Architecture and Installation<\/a><\/li>\n
- Security<\/a><\/li>\n
- Administration<\/a><\/li>\n
- Services and Data<\/a><\/li>\n
- Migration<\/a><\/li>\n
- ArcGIS Enterprise Kubernetes<\/a><\/li>\n<\/ul>\n"},{"acf_fc_layout":"sidebar","content":"
If you attended our live product Q&A session at the User Conference, you may have heard mention of helpful links that would be posted in the chat.\u00a0 All those links referenced in the session can be found as hyperlinks throughout this blog.<\/em><\/p>\n","image_reference":false,"layout":"standard","image_reference_figure":"","snippet":"","spotlight_name":"","section_title":"","position":"Center","spotlight_image":false},{"acf_fc_layout":"content","content":"General<\/h2>\n
Q: <\/strong>How do I find out what\u2019s new in ArcGIS Enterprise 10.9?<\/p>\nA:<\/strong> ArcGIS Enterprise 10.9 is a short-term support release<\/a> that was released last May. This blog<\/a> and video<\/a> cover the overall release, and our other blogs detail new features such as ArcGIS Enterprise on Kubernetes<\/a>, administrative reports<\/a>, the ArcGIS Solutions app<\/a>, and more.<\/p>\n <\/p>\n
Q: <\/strong>When is ArcGIS Enterprise 10.9.1 releasing?<\/p>\nA: <\/strong>You can expect ArcGIS Enterprise 10.9.1 to release later this year, in Q4.\u00a0 More details will be coming closer to release!<\/p>\n <\/p>\n
Q:<\/strong> Will the new Map Viewer be available out of beta for ArcGIS Enterprise 10.8.1 or 10.9?<\/p>\nA:<\/strong> No, while the new Map Viewer will be available out of beta in ArcGIS Enterprise 10.9.1, there won\u2019t be a new install available specifically for 10.8.1 or 10.9.<\/p>\n <\/p>\n
Q:<\/strong> Why does functionality introduced in ArcGIS Online take so long to make it to ArcGIS Enterprise?<\/p>\nA: <\/strong>While ArcGIS Online and ArcGIS Enterprise are in many ways similar and share a lot of functionality (such as the portal experience, web applications, and more), it is important to keep in mind that they are two separate products.\u00a0 There is development work involved with taking the information included in the Software-as-a-Service (SaaS) Online product, and making it usable in the software product that is Enterprise \u2013 as well as making this software ready to install in your infrastructure.\u00a0 With Online releasing four times a year and Enterprise releasing twice, Online may seem \u201cahead\u201d with some of the functionality it offers but Enterprise also has some functionality you may not see in Online until later.<\/p>\n <\/p>\n
Q:<\/strong> Will ArcMap always be able to publish to ArcGIS Enterprise?<\/p>\nA:<\/strong> No, ArcMap will not always be able to publish to ArcGIS Enterprise.\u00a0 As a bit of background, ArcGIS Enterprise\u2019s ArcGIS Server component currently includes two internal runtimes:\u00a0an ArcMap-based\u00a0runtime for services published from ArcMap and\u00a0an ArcGIS Pro-based\u00a0runtime for services published from ArcGIS Pro.\u00a0Starting with the ArcGIS 2022 releases, the ArcMap-based runtime will be removed from the software, meaning it will no longer be possible to publish newer services from ArcMap to ArcGIS Server sites.\u00a0 Additionally, existing\u00a0services previously published from ArcMap will need to be migrated to the ArcGIS Pro-based runtime. The ideal time to migrate these services is\u00a0before<\/u>\u00a0upgrading to an ArcGIS Enterprise release that only contains the ArcGIS Pro-based runtime.\u00a0\u00a0For more on this, see our\u00a0removal of ArcMap-based runtime from ArcGIS Enterprise blog<\/a>.<\/p>\nTo help you prepare for this change,\u00a0the\u00a0ArcGIS\u00a0Enterprise\u00a02021 releases\u00a0\u2013\u00a0version\u00a010.9 and the\u00a0upcoming 10.9.1\u00a0\u2013\u00a0include\u00a0migration tooling\u00a0that can help you migrate\u00a0all compatible\u00a0ArcMap-based\u00a0services\u00a0to the ArcGIS Pro-based\u00a0runtime.\u00a0 This migration tooling comes in two forms:\u00a0the\u00a0Edit Runtime<\/em>\u00a0operation, accessible through ArcGIS Server Manager, and the\u00a0UpdateArcMapServices<\/em>\u00a0utility, accessible as a\u00a0command\u00a0line utility included with ArcGIS Server.\u00a0 For more on the migration tooling included in\u00a0the latest release, see our\u00a0migrating services to the ArcGIS Pro-based runtime in ArcGIS Enterprise 10.9 blog<\/a>.<\/p>\nEven with the migration tooling introduced at 10.9, some services will need to be migrated manually, meaning that they will need to be\u00a0republished from ArcGIS Pro.\u00a0 For those running a version of ArcGIS Enterprise without the migration tooling, 10.8.1 or earlier,\u00a0services will need to be manually migrated to the ArcGIS Pro-based runtime before upgrading directly to a release of ArcGIS Enterprise with only the ArcGIS Pro-based runtime.\u00a0 For more\u00a0information on how to migrate ArcGIS Enterprise services manually, see\u00a0our\u00a0manually migrating services from the ArcMap-based to the ArcGIS Pro-based runtime technical paper<\/a>.<\/p>\n <\/p>\n
Q:<\/strong> When will ArcGIS Velocity be available in ArcGIS Enterprise?<\/p>\nA:<\/strong> Currently ArcGIS Velocity is only available as a SaaS offering, as part of ArcGIS Online.\u00a0 In ArcGIS Enterprise, we have ArcGIS GeoEvent Server<\/a> to help with your real-time event-based data.\u00a0 The real-time team that builds both products has heard your feedback and is currently looking to potentially bring ArcGIS Velocity into ArcGIS Enterprise.<\/p>\n <\/p>\n
Architecture and Installation<\/h2>\n
Q:<\/strong> Is it considered a best practice to install both ArcGIS Web Adaptors, for the Enterprise portal and the ArcGIS Server components, on the same machine?<\/p>\nA:<\/strong> There is no best practice per se; you can install the ArcGIS Web Adaptor on any machine on your organization\u2019s network.\u00a0 It really depends on your situation but, when making this decision, it\u2019s important to consider how members of your organization will be accessing the Enterprise portal and the content.\u00a0 Factors to consider include whether you want ArcGIS Enterprise accessible within your firewall, in a DMZ, and what security configuration ArcGIS Enterprise is set up with.<\/p>\n <\/p>\n
Q:<\/strong> Is there a future for standalone ArcGIS Server sites?<\/p>\nA:<\/strong> Standalone ArcGIS Server sites, meaning it\u2019s not federated with an ArcGIS Enterprise portal, is still considered a supported configuration.\u00a0 Many of you continue to use this option and we have introduced new functionality to support these workflows, such the ability to publish from ArcGIS Pro to a standalone ArcGIS Server.\u00a0 While a full ArcGIS Enterprise deployment may be what makes sense to most of you and your organizations, a standalone ArcGIS Server still makes sense for some \u2013 whether that\u2019s powering your basemaps or providing services to be consumed in custom web applications.\u00a0 Regardless, standalone ArcGIS Server sites are still very much a thing.<\/p>\n <\/p>\n
Security<\/h2>\n
Q:<\/strong> Is it possible to use both active directory and built-in users simultaneously?<\/p>\nA:<\/strong> Yes, you can!\u00a0 It\u2019s all in how you have your ArcGIS Enterprise organization configured<\/a>.<\/p>\n <\/p>\n
Q:<\/strong> Can we use an active directory security group to add users to the ArcGIS Enterprise portal instead of having to add each new user manually or with a script?<\/p>\nA:<\/strong> Not directly.\u00a0 Within the ArcGIS Enterprise portal user interface, you can set members of a group based off of an active directory group<\/a>.\u00a0 Using the ArcGIS Enterprise portal REST API<\/a>, you can browse to your active directory group, get a list of all members, create a file from this, and then upload this list as new members<\/a> within your Enterprise portal.<\/p>\n\u00a0<\/strong><\/p>\nQ:<\/strong> Can you configure ArcGIS Enterprise to use SAML authentication configured to work with multiple active directories?<\/p>\nA:<\/strong> It is possible, but this is all dependent on the SAML provider, not your ArcGIS Enterprise software.\u00a0 This can be done through SAML with an active directory forest or a SAML federation.\u00a0 This is something for your IT admin, not necessarily your GIS admin, to investigate further.<\/p>\n <\/p>\n
Q:<\/strong> When my users log into the ArcGIS Enterprise portal with their active directory accounts, their usernames are \u201cdomain\\userID\u201d.\u00a0 Is there anything we can do to have their login just be \u201cuserID\u201d without the domain?<\/p>\nA:<\/strong> No.\u00a0 Your ArcGIS Enterprise portal supports active directory forests<\/a> and it needs to know which domain the user ID is part of.\u00a0 The same username can be present in multiple domains; the username JaneDoe can be present in both the SouthAmerica domain and the Africa domain.\u00a0 Keeping the usernames as SouthAmerica\\JaneDoe and Africa\\JaneDoe helps distinguish between the two separate user accounts.\u00a0 Not to mention, having both the domain and username helps distinguish from built-in accounts as well.<\/p>\n <\/p>\n
Q:<\/strong> Our ArcGIS Enterprise is configured with SAML logins \u2013 how do I ensure my ArcGIS Enterprise portal users aren\u2019t prompted for credentials when signing into Enterprise?<\/p>\nA:<\/strong> The SAML specification may be written so you only get authorized for one client at a time.\u00a0 These settings depend on how your IT department has configured your identity provider (IDP) and security.\u00a0 With the proper settings on the SAML side, you can get close to not having to see that sign-in window in.<\/p>\n <\/p>\n
Q:<\/strong> How can I have single sign-on experience when connecting my ArcGIS Enterprise portal to field applications on my phone, such as ArcGIS Field Maps?<\/p>\nA:<\/strong> Esri\u2019s field applications, including ArcGIS Field Maps and even custom applications built with the ArcGIS Runtimes APIs, all have a very similar sign-on process using OAuth.\u00a0 These apps open a web browser within the mobile application; this web browser is where you sign into the Enterprise portal, using the same credentials you\u2019d use in a desktop browser.<\/p>\nThe ability to have a more streamlined sign-on experience, without being prompted for your credentials, will depend on how what security ArcGIS Enterprise is configured to use and what your IT department provisions on your mobile device.\u00a0 This could be a profile or a certificate to authenticate for you.\u00a0 A good approach would be to get the sign-on experience as smooth as possible in a desktop environment and then apply those principles to your mobile device.<\/p>\n
<\/p>\n
Q:<\/strong> How is OpenID Connect different than other identity providers?<\/p>\nA:<\/strong> Support for OpenID Connect logins<\/a> was introduced in 10.9.\u00a0 While it\u2019s a different security protocol under the hood, you can think of it being similar to similar to SAML logins<\/a>.\u00a0 It all depends on which identity provider you have.\u00a0 Your IDP may support SAML, OpenID Connect, or both!<\/p>\n <\/p>\n
Q:<\/strong> Is multifactor authentication in ArcGIS Enterprise supported with web-tier, SAML, or OpenID Connect logins?<\/p>\nA:<\/strong> No, multifactor authentication<\/a> in ArcGIS Enterprise is only available for built-in accounts.<\/p>\n <\/p>\n
Administration<\/h2>\n
Q:<\/strong> Will the WebGIS DR utility work if the ArcGIS Enterprise portal and ArcGIS Server components are on different domains?<\/p>\nA:<\/strong> If communication is open between all ArcGIS Enterprise components so that they can communicate to one another, this will work.\u00a0 There are certain considerations beyond the WebGIS DR utility to consider, including connectivity, different data centers, issues outside the environment, and so forth.<\/p>\n <\/p>\n
Q:<\/strong> Sometimes there are issues with ArcGIS Data Store which would be easier to understand if you could look directly into the PostgreSQL database but that is a \u201cblack box\u201d.\u00a0 Will there ever been an option to allow direct access to the PostgreSQL database, even on a read-only basis?<\/p>\nA:<\/strong> The way ArcGIS Data Data Store is designed, you shouldn\u2019t have to access that internal PostgreSQL database since it is a fully managed option.\u00a0 We don\u2019t intend to expose the internal database for those kinds of operations.\u00a0 Generally, this data is exposed through hosted content and their related administrative APIs.\u00a0 If you are still encountering issues related to this, you should reach out to Esri Technical Support<\/a> for assistance.<\/p>\n <\/p>\n
Q: <\/strong>Is there a way to configure ArcGIS Monitor to not only detect down services but to also start the services?<\/p>\nA:<\/strong>\u00a0 Not today but this is something we\u2019re actively researching and it\u2019s on the long-term roadmap for ArcGIS Monitor.\u00a0 Stay tuned for more information coming on this in the future.<\/p>\n <\/p>\n
Q:<\/strong> Is there a plan to monitor traffic in ArcGIS Enterprise, such as for individual services, like what we see in ArcGIS Online?<\/p>\nA:<\/strong> We\u2019re looking into this further with ArcGIS Monitor in order to intercept ArcGIS Enterprise traffic at various stages of content usage.\u00a0 This would potentially include servlets within ArcGIS Server and allow users to leverage JavaScript within their applications to provide information to ArcGIS Monitor.<\/p>\n\u00a0<\/strong><\/p>\nQ:<\/strong> Aside from ArcGIS Monitor, what tools can I use to monitor the health of my overall ArcGIS Enterprise and individual services?<\/p>\nA:<\/strong> Beyond ArcGIS Monitor, there\u2019s a couple of tools available put together by Esri\u2019s Professional Services for this.\u00a0 There\u2019s System Test for the Web<\/a>, which can help you craft requests specific requests against map services to check their health and performance over time.\u00a0 There\u2019s also System Log Parser<\/a>, which will aggregate various logs together to make them more easily minable.<\/p>\nBeyond this, you can look into using a custom script to parse certain ArcGIS Enterprise REST endpoints, depending on what information you want to keep an eye on.\u00a0 The ArcGIS REST API documentation<\/a> and ArcGIS API for Python documentation<\/a> can be helpful for creating such custom scripts.<\/p>\n <\/p>\n
Services and Data<\/h2>\n
Q:<\/strong> How should I go about allocating pooling instances for my individual services?<\/p>\nA: <\/strong>The first thing to decide is if you want to use dedicated instances or shared instances.\u00a0 Shared instances are recommended for services that receive infrequent requests, particularly when the server site hosts many services. Dedicated instances, on the other hand, make a service always available to handle requests using one or more server processes and are ideal to use for services that receive constant or particularly compute-intensive requests.<\/p>\nIf you are unsure, start with shared instances \u2013 you can always move to dedicated if you find it necessary. See our documentation for more information on configuring service instance settings<\/a>.<\/p>\n\u00a0<\/strong><\/p>\nQ<\/strong>: Is it possible to change the name of a SQL Server database registered as a data store with ArcGIS Enterprise?<\/p>\nA:<\/strong> Yes!\u00a0 This can be done through ArcGIS Server Manager.\u00a0 Similar to how you can change a database connection to use new password, you can also change the name of the database (for example, if you need to migrate your database to a new machine).\u00a0 Doing this updates the connection string for all services using this particular string. Then the individual services are restarted, and the change is complete.\u00a0 Do be aware of any implications changing the hostname of your database may have on the schema of your database, tables, etc.\u00a0 More information on this can be found in our product documentation<\/a>.<\/p>\n <\/p>\n
Q:<\/strong> Is there a way to automate daily extracts of data views or tables to the ArcGIS Data Store by either overwriting feature services or by updating referenced layers in an enterprise geodatabase?<\/p>\nA:<\/strong> This is a common request to keep data in sync across multiple systems.\u00a0 You could look into the ArcGIS Data Interoperability extension<\/a>, which is available for both ArcGIS Pro<\/a> and ArcGIS Enterprise<\/a>.\u00a0 This allows for you to connect to many different data sources and different targets.\u00a0 You can also move your data in part or in whole.\u00a0 This could be run manually, as a geoprocessing service, or as a script.<\/p>\n\u00a0<\/strong><\/p>\nQ:<\/strong> Is there a way to have multiple owners of one ArcGIS Enterprise portal item?<\/p>\nA:<\/strong> No, the security model used in the ArcGIS Enterprise portal only allows one member to have own an item.\u00a0 You could look into using a group with update capabilities<\/a>, which would allow for group members to update content shared to that group.<\/p>\n <\/p>\n
Q:<\/strong> We\u2019ve had some issues using ArcGIS Online Assistant to swap our URLs within our web maps and web applications, is there a better tool to use for this?<\/p>\nA:<\/strong> ArcGIS Online Assistant<\/a> is a tool put out by Esri\u2019s Professional Services to help inspect, update, and copy your ArcGIS Online and ArcGIS Enterprise portal item’s JSON.\u00a0 The team has been working to update this tool, now known as ArcGIS Assistant<\/a>, which is currently in beta \u2013 we\u2019d love to hear your feedback on it.\u00a0 We also have partners, including GEO Jobe, whose Admin Tools<\/a> can be used for editing item JSON.<\/p>\nWhen editing item JSON in your ArcGIS Online and ArcGIS Enterprise organizations, be aware that these workflows are \u201cuse at your own risk\u201d.\u00a0 Making changes in one item may have impacts downstream \u2013 for example, editing a web map pop-up will affect the pop-ups in any web application that is consuming that particular web map.<\/p>\n
<\/p>\n
Q: <\/strong>As our ArcGIS Enterprise organization grows, it has become difficult to keep track of which services exist in which layers, which layers exist in which maps, etc.\u00a0 What work is being done to help this?<\/p>\nA: <\/strong>Currently we have partners who have solutions to help out with this; one solution that comes to mind is GEO Jobe\u2019s Admin Tools<\/a>.<\/p>\nThis is also something we\u2019re actively looking into, with internal research into what is needed to make your ArcGIS Enterprise more manageable and accessible to both admins and.\u00a0 We\u2019d love to hear your use cases, as that feedback will help us develop a design that suits you and your organization\u2019s needs.<\/p>\n
\u00a0<\/strong><\/p>\nQ:<\/strong> How can I share content between my ArcGIS Enterprise and ArcGIS Online organization?<\/p>\nA: <\/strong>Distributed collaboration will allow for you to share content between an ArcGIS Enterprise organization and other ArcGIS Enterprise organizations or an ArcGIS Online organization.\u00a0\u00a0 You can choose how you share your content, whether that be references to the original data source or copies of the data.\u00a0 You have full control over how you share those items between those organizations.\u00a0 For more ideas on how to use distributed collaboration in your organization, see our five ways to use distributed collaboration to share your data with others blog<\/a>.<\/p>\n <\/p>\n
Q:<\/strong> How exactly are organizations using distributed collaboration between ArcGIS Online and ArcGIS Enterprise?<\/p>\nA:<\/strong> Distributed collaboration could be a solution when ArcGIS Enterprise is your system of record, sharing content into ArcGIS Online.\u00a0 For example, content can be promoted from Enterprise to Online for workers to use out in the field.\u00a0 Those edits can then be synchronized back to Online and, starting at 10.9, those edits can be synchronized back to Enterprise using two-way distributed collaboration<\/a>.<\/p>\n <\/p>\n
Q:<\/strong> Will distributed collaboration sync ever be available in real-time (or at least close to it)?<\/p>\nA:<\/strong> There are technical limitations preventing this and distributed collaboration\u2019s intent is not to share data in real-time.\u00a0 This is why the minimum sync interval is one hour.<\/p>\n <\/p>\n
Q:<\/strong> Can I set up a distributed collaboration between my ArcGIS Online and ArcGIS Enterprise organizations if my Enterprise is behind a firewall?<\/p>\nA:<\/strong> Absolutely!\u00a0 You will need to make sure that the network where ArcGIS Enterprise resides has outbound traffic allowed on port 443 so that it can communicate with ArcGIS Online.\u00a0 To get a bit deeper, this is because Enterprise will be making requests to Online and Online will only be responding \u2013 Online will never be making requests of Enterprise.<\/p>\n <\/p>\n
Q:<\/strong> Is there any way to change the 1GB limit when sharing content with distributed collaboration?<\/p>\nA:<\/strong> When a sync takes place, we have intentionally limited the size of one item to 1GB and of an entire sync to 5GB. There is no way to change it at this point as this is the most performant size we are able to support.\u00a0 Files larger than this require a significantly long time to synchronize and have a higher probability of errors.\u00a0 This is something we\u2019re continuing to investigate further.<\/p>\n <\/p>\n
Q:<\/strong> Currently distributed collaboration works by only updating the data with additions and deletes, rather than truncating and appending. Are there plans to support the truncate and append workflows for people moving data between databases?<\/p>\nA:<\/strong> Under the hood, distributed collaboration uses our replication technology, which relies on ObjectIDs.\u00a0 Truncating and appending would break the relationships with the ObjectIDs and the replication process.\u00a0 If you need this, distributed collaboration may not be the correct tool to move content.<\/p>\n <\/p>\n
Migration<\/h2>\n
Q:<\/strong> How can I migrate content between environments, such as development to staging to production?<\/p>\nA:<\/strong> If you\u2019re looking to have a parallel environment for testing, it\u2019s important to think about if you need all content or just a representative set of content.\u00a0 For example, if you have 50 image services in your production environment, having five in your QA environment is likely to be an accurate representation for testing purposes.<\/p>\nIf you\u2019re looking to migrate the content between environments, the group import\/export functionality<\/a> is worth looking into.\u00a0 Introduced at 10.8.1, currently hosted content, web maps, configurable applications, and Web AppBuilder applications are supported but we are looking to include more types of content \u2013 such as ArcGIS Dashboards and ArcGIS Enterprise Sites and would love to hear your feedback.\u00a0 To read more on this, see our moving content across tiered ArcGIS Enterprise environments blog<\/a>.<\/p>\nEven if referenced services may need to be republished, web maps can still be copied regardless of if they contain referenced or hosted services.\u00a0 Cloning can also be accomplished using the ArcGIS API for Python<\/a>.\u00a0 If you are looking to duplicate your entire ArcGIS Enterprise, you may want to consider using the WebGIS DR utility<\/a>.\u00a0 More on this can be found in our migrate to a new machine in ArcGIS Enterprise using the WebGISDR tool blog<\/a>.<\/p>\nThis is all depends on what you\u2019re testing and what you\u2019re hoping to validate with these environments.<\/p>\n
<\/p>\n
Q:<\/strong> How do I migrate applications from ArcGIS Online to ArcGIS Enterprise?<\/p>\nA:<\/strong> Before migrating any applications, it\u2019s important to consider if that ArcGIS Online application is available in ArcGIS Enterprise.\u00a0 For example, ArcGIS Instant Apps were introduced in ArcGIS Online earlier this year, so they won\u2019t be available in ArcGIS Enterprise 10.7.1, which was released in 2019 – before Instant Apps existed.<\/p>\nOnce you make sure the application you want to migrate is present in both ArcGIS Online and ArcGIS Enterprise, there\u2019s a couple of different ways you could look into migrating the application.\u00a0 Depending on the application, there\u2019s distributed collaboration (which has been described in previous questions).\u00a0 You could also look into the ArcGIS API for Python<\/a>, which has logic built into it that takes into account related layers, web maps, and web applications.\u00a0 If using notebooks, there are sample notebooks out there to help out with this.<\/p>\n <\/p>\n
ArcGIS Enterprise on Kubernetes<\/h2>\n
If you attended our live product Q&A session at the User Conference, you may have heard mention of helpful links that would be posted in the chat.\u00a0 All those links referenced in the session can be found as hyperlinks throughout this blog.<\/em><\/p>\n","image_reference":false,"layout":"standard","image_reference_figure":"","snippet":"","spotlight_name":"","section_title":"","position":"Center","spotlight_image":false},{"acf_fc_layout":"content","content":" Q: <\/strong>How do I find out what\u2019s new in ArcGIS Enterprise 10.9?<\/p>\n A:<\/strong> ArcGIS Enterprise 10.9 is a short-term support release<\/a> that was released last May. This blog<\/a> and video<\/a> cover the overall release, and our other blogs detail new features such as ArcGIS Enterprise on Kubernetes<\/a>, administrative reports<\/a>, the ArcGIS Solutions app<\/a>, and more.<\/p>\n <\/p>\n Q: <\/strong>When is ArcGIS Enterprise 10.9.1 releasing?<\/p>\n A: <\/strong>You can expect ArcGIS Enterprise 10.9.1 to release later this year, in Q4.\u00a0 More details will be coming closer to release!<\/p>\n <\/p>\n Q:<\/strong> Will the new Map Viewer be available out of beta for ArcGIS Enterprise 10.8.1 or 10.9?<\/p>\n A:<\/strong> No, while the new Map Viewer will be available out of beta in ArcGIS Enterprise 10.9.1, there won\u2019t be a new install available specifically for 10.8.1 or 10.9.<\/p>\n <\/p>\n Q:<\/strong> Why does functionality introduced in ArcGIS Online take so long to make it to ArcGIS Enterprise?<\/p>\n A: <\/strong>While ArcGIS Online and ArcGIS Enterprise are in many ways similar and share a lot of functionality (such as the portal experience, web applications, and more), it is important to keep in mind that they are two separate products.\u00a0 There is development work involved with taking the information included in the Software-as-a-Service (SaaS) Online product, and making it usable in the software product that is Enterprise \u2013 as well as making this software ready to install in your infrastructure.\u00a0 With Online releasing four times a year and Enterprise releasing twice, Online may seem \u201cahead\u201d with some of the functionality it offers but Enterprise also has some functionality you may not see in Online until later.<\/p>\n <\/p>\n Q:<\/strong> Will ArcMap always be able to publish to ArcGIS Enterprise?<\/p>\n A:<\/strong> No, ArcMap will not always be able to publish to ArcGIS Enterprise.\u00a0 As a bit of background, ArcGIS Enterprise\u2019s ArcGIS Server component currently includes two internal runtimes:\u00a0an ArcMap-based\u00a0runtime for services published from ArcMap and\u00a0an ArcGIS Pro-based\u00a0runtime for services published from ArcGIS Pro.\u00a0Starting with the ArcGIS 2022 releases, the ArcMap-based runtime will be removed from the software, meaning it will no longer be possible to publish newer services from ArcMap to ArcGIS Server sites.\u00a0 Additionally, existing\u00a0services previously published from ArcMap will need to be migrated to the ArcGIS Pro-based runtime. The ideal time to migrate these services is\u00a0before<\/u>\u00a0upgrading to an ArcGIS Enterprise release that only contains the ArcGIS Pro-based runtime.\u00a0\u00a0For more on this, see our\u00a0removal of ArcMap-based runtime from ArcGIS Enterprise blog<\/a>.<\/p>\n To help you prepare for this change,\u00a0the\u00a0ArcGIS\u00a0Enterprise\u00a02021 releases\u00a0\u2013\u00a0version\u00a010.9 and the\u00a0upcoming 10.9.1\u00a0\u2013\u00a0include\u00a0migration tooling\u00a0that can help you migrate\u00a0all compatible\u00a0ArcMap-based\u00a0services\u00a0to the ArcGIS Pro-based\u00a0runtime.\u00a0 This migration tooling comes in two forms:\u00a0the\u00a0Edit Runtime<\/em>\u00a0operation, accessible through ArcGIS Server Manager, and the\u00a0UpdateArcMapServices<\/em>\u00a0utility, accessible as a\u00a0command\u00a0line utility included with ArcGIS Server.\u00a0 For more on the migration tooling included in\u00a0the latest release, see our\u00a0migrating services to the ArcGIS Pro-based runtime in ArcGIS Enterprise 10.9 blog<\/a>.<\/p>\n Even with the migration tooling introduced at 10.9, some services will need to be migrated manually, meaning that they will need to be\u00a0republished from ArcGIS Pro.\u00a0 For those running a version of ArcGIS Enterprise without the migration tooling, 10.8.1 or earlier,\u00a0services will need to be manually migrated to the ArcGIS Pro-based runtime before upgrading directly to a release of ArcGIS Enterprise with only the ArcGIS Pro-based runtime.\u00a0 For more\u00a0information on how to migrate ArcGIS Enterprise services manually, see\u00a0our\u00a0manually migrating services from the ArcMap-based to the ArcGIS Pro-based runtime technical paper<\/a>.<\/p>\n <\/p>\n Q:<\/strong> When will ArcGIS Velocity be available in ArcGIS Enterprise?<\/p>\n A:<\/strong> Currently ArcGIS Velocity is only available as a SaaS offering, as part of ArcGIS Online.\u00a0 In ArcGIS Enterprise, we have ArcGIS GeoEvent Server<\/a> to help with your real-time event-based data.\u00a0 The real-time team that builds both products has heard your feedback and is currently looking to potentially bring ArcGIS Velocity into ArcGIS Enterprise.<\/p>\n <\/p>\n Q:<\/strong> Is it considered a best practice to install both ArcGIS Web Adaptors, for the Enterprise portal and the ArcGIS Server components, on the same machine?<\/p>\n A:<\/strong> There is no best practice per se; you can install the ArcGIS Web Adaptor on any machine on your organization\u2019s network.\u00a0 It really depends on your situation but, when making this decision, it\u2019s important to consider how members of your organization will be accessing the Enterprise portal and the content.\u00a0 Factors to consider include whether you want ArcGIS Enterprise accessible within your firewall, in a DMZ, and what security configuration ArcGIS Enterprise is set up with.<\/p>\n <\/p>\n Q:<\/strong> Is there a future for standalone ArcGIS Server sites?<\/p>\n A:<\/strong> Standalone ArcGIS Server sites, meaning it\u2019s not federated with an ArcGIS Enterprise portal, is still considered a supported configuration.\u00a0 Many of you continue to use this option and we have introduced new functionality to support these workflows, such the ability to publish from ArcGIS Pro to a standalone ArcGIS Server.\u00a0 While a full ArcGIS Enterprise deployment may be what makes sense to most of you and your organizations, a standalone ArcGIS Server still makes sense for some \u2013 whether that\u2019s powering your basemaps or providing services to be consumed in custom web applications.\u00a0 Regardless, standalone ArcGIS Server sites are still very much a thing.<\/p>\n <\/p>\n Q:<\/strong> Is it possible to use both active directory and built-in users simultaneously?<\/p>\n A:<\/strong> Yes, you can!\u00a0 It\u2019s all in how you have your ArcGIS Enterprise organization configured<\/a>.<\/p>\n <\/p>\n Q:<\/strong> Can we use an active directory security group to add users to the ArcGIS Enterprise portal instead of having to add each new user manually or with a script?<\/p>\n A:<\/strong> Not directly.\u00a0 Within the ArcGIS Enterprise portal user interface, you can set members of a group based off of an active directory group<\/a>.\u00a0 Using the ArcGIS Enterprise portal REST API<\/a>, you can browse to your active directory group, get a list of all members, create a file from this, and then upload this list as new members<\/a> within your Enterprise portal.<\/p>\n \u00a0<\/strong><\/p>\n Q:<\/strong> Can you configure ArcGIS Enterprise to use SAML authentication configured to work with multiple active directories?<\/p>\n A:<\/strong> It is possible, but this is all dependent on the SAML provider, not your ArcGIS Enterprise software.\u00a0 This can be done through SAML with an active directory forest or a SAML federation.\u00a0 This is something for your IT admin, not necessarily your GIS admin, to investigate further.<\/p>\n <\/p>\n Q:<\/strong> When my users log into the ArcGIS Enterprise portal with their active directory accounts, their usernames are \u201cdomain\\userID\u201d.\u00a0 Is there anything we can do to have their login just be \u201cuserID\u201d without the domain?<\/p>\n A:<\/strong> No.\u00a0 Your ArcGIS Enterprise portal supports active directory forests<\/a> and it needs to know which domain the user ID is part of.\u00a0 The same username can be present in multiple domains; the username JaneDoe can be present in both the SouthAmerica domain and the Africa domain.\u00a0 Keeping the usernames as SouthAmerica\\JaneDoe and Africa\\JaneDoe helps distinguish between the two separate user accounts.\u00a0 Not to mention, having both the domain and username helps distinguish from built-in accounts as well.<\/p>\n <\/p>\n Q:<\/strong> Our ArcGIS Enterprise is configured with SAML logins \u2013 how do I ensure my ArcGIS Enterprise portal users aren\u2019t prompted for credentials when signing into Enterprise?<\/p>\n A:<\/strong> The SAML specification may be written so you only get authorized for one client at a time.\u00a0 These settings depend on how your IT department has configured your identity provider (IDP) and security.\u00a0 With the proper settings on the SAML side, you can get close to not having to see that sign-in window in.<\/p>\n <\/p>\n Q:<\/strong> How can I have single sign-on experience when connecting my ArcGIS Enterprise portal to field applications on my phone, such as ArcGIS Field Maps?<\/p>\n A:<\/strong> Esri\u2019s field applications, including ArcGIS Field Maps and even custom applications built with the ArcGIS Runtimes APIs, all have a very similar sign-on process using OAuth.\u00a0 These apps open a web browser within the mobile application; this web browser is where you sign into the Enterprise portal, using the same credentials you\u2019d use in a desktop browser.<\/p>\n The ability to have a more streamlined sign-on experience, without being prompted for your credentials, will depend on how what security ArcGIS Enterprise is configured to use and what your IT department provisions on your mobile device.\u00a0 This could be a profile or a certificate to authenticate for you.\u00a0 A good approach would be to get the sign-on experience as smooth as possible in a desktop environment and then apply those principles to your mobile device.<\/p>\n <\/p>\n Q:<\/strong> How is OpenID Connect different than other identity providers?<\/p>\n A:<\/strong> Support for OpenID Connect logins<\/a> was introduced in 10.9.\u00a0 While it\u2019s a different security protocol under the hood, you can think of it being similar to similar to SAML logins<\/a>.\u00a0 It all depends on which identity provider you have.\u00a0 Your IDP may support SAML, OpenID Connect, or both!<\/p>\n <\/p>\n Q:<\/strong> Is multifactor authentication in ArcGIS Enterprise supported with web-tier, SAML, or OpenID Connect logins?<\/p>\n A:<\/strong> No, multifactor authentication<\/a> in ArcGIS Enterprise is only available for built-in accounts.<\/p>\n <\/p>\n Q:<\/strong> Will the WebGIS DR utility work if the ArcGIS Enterprise portal and ArcGIS Server components are on different domains?<\/p>\n A:<\/strong> If communication is open between all ArcGIS Enterprise components so that they can communicate to one another, this will work.\u00a0 There are certain considerations beyond the WebGIS DR utility to consider, including connectivity, different data centers, issues outside the environment, and so forth.<\/p>\n <\/p>\n Q:<\/strong> Sometimes there are issues with ArcGIS Data Store which would be easier to understand if you could look directly into the PostgreSQL database but that is a \u201cblack box\u201d.\u00a0 Will there ever been an option to allow direct access to the PostgreSQL database, even on a read-only basis?<\/p>\n A:<\/strong> The way ArcGIS Data Data Store is designed, you shouldn\u2019t have to access that internal PostgreSQL database since it is a fully managed option.\u00a0 We don\u2019t intend to expose the internal database for those kinds of operations.\u00a0 Generally, this data is exposed through hosted content and their related administrative APIs.\u00a0 If you are still encountering issues related to this, you should reach out to Esri Technical Support<\/a> for assistance.<\/p>\n <\/p>\n Q: <\/strong>Is there a way to configure ArcGIS Monitor to not only detect down services but to also start the services?<\/p>\n A:<\/strong>\u00a0 Not today but this is something we\u2019re actively researching and it\u2019s on the long-term roadmap for ArcGIS Monitor.\u00a0 Stay tuned for more information coming on this in the future.<\/p>\n <\/p>\n Q:<\/strong> Is there a plan to monitor traffic in ArcGIS Enterprise, such as for individual services, like what we see in ArcGIS Online?<\/p>\n A:<\/strong> We\u2019re looking into this further with ArcGIS Monitor in order to intercept ArcGIS Enterprise traffic at various stages of content usage.\u00a0 This would potentially include servlets within ArcGIS Server and allow users to leverage JavaScript within their applications to provide information to ArcGIS Monitor.<\/p>\n \u00a0<\/strong><\/p>\n Q:<\/strong> Aside from ArcGIS Monitor, what tools can I use to monitor the health of my overall ArcGIS Enterprise and individual services?<\/p>\n A:<\/strong> Beyond ArcGIS Monitor, there\u2019s a couple of tools available put together by Esri\u2019s Professional Services for this.\u00a0 There\u2019s System Test for the Web<\/a>, which can help you craft requests specific requests against map services to check their health and performance over time.\u00a0 There\u2019s also System Log Parser<\/a>, which will aggregate various logs together to make them more easily minable.<\/p>\n Beyond this, you can look into using a custom script to parse certain ArcGIS Enterprise REST endpoints, depending on what information you want to keep an eye on.\u00a0 The ArcGIS REST API documentation<\/a> and ArcGIS API for Python documentation<\/a> can be helpful for creating such custom scripts.<\/p>\n <\/p>\n Q:<\/strong> How should I go about allocating pooling instances for my individual services?<\/p>\n A: <\/strong>The first thing to decide is if you want to use dedicated instances or shared instances.\u00a0 Shared instances are recommended for services that receive infrequent requests, particularly when the server site hosts many services. Dedicated instances, on the other hand, make a service always available to handle requests using one or more server processes and are ideal to use for services that receive constant or particularly compute-intensive requests.<\/p>\n If you are unsure, start with shared instances \u2013 you can always move to dedicated if you find it necessary. See our documentation for more information on configuring service instance settings<\/a>.<\/p>\n \u00a0<\/strong><\/p>\n Q<\/strong>: Is it possible to change the name of a SQL Server database registered as a data store with ArcGIS Enterprise?<\/p>\n A:<\/strong> Yes!\u00a0 This can be done through ArcGIS Server Manager.\u00a0 Similar to how you can change a database connection to use new password, you can also change the name of the database (for example, if you need to migrate your database to a new machine).\u00a0 Doing this updates the connection string for all services using this particular string. Then the individual services are restarted, and the change is complete.\u00a0 Do be aware of any implications changing the hostname of your database may have on the schema of your database, tables, etc.\u00a0 More information on this can be found in our product documentation<\/a>.<\/p>\n <\/p>\n Q:<\/strong> Is there a way to automate daily extracts of data views or tables to the ArcGIS Data Store by either overwriting feature services or by updating referenced layers in an enterprise geodatabase?<\/p>\n A:<\/strong> This is a common request to keep data in sync across multiple systems.\u00a0 You could look into the ArcGIS Data Interoperability extension<\/a>, which is available for both ArcGIS Pro<\/a> and ArcGIS Enterprise<\/a>.\u00a0 This allows for you to connect to many different data sources and different targets.\u00a0 You can also move your data in part or in whole.\u00a0 This could be run manually, as a geoprocessing service, or as a script.<\/p>\n \u00a0<\/strong><\/p>\n Q:<\/strong> Is there a way to have multiple owners of one ArcGIS Enterprise portal item?<\/p>\n A:<\/strong> No, the security model used in the ArcGIS Enterprise portal only allows one member to have own an item.\u00a0 You could look into using a group with update capabilities<\/a>, which would allow for group members to update content shared to that group.<\/p>\n <\/p>\n Q:<\/strong> We\u2019ve had some issues using ArcGIS Online Assistant to swap our URLs within our web maps and web applications, is there a better tool to use for this?<\/p>\n A:<\/strong> ArcGIS Online Assistant<\/a> is a tool put out by Esri\u2019s Professional Services to help inspect, update, and copy your ArcGIS Online and ArcGIS Enterprise portal item’s JSON.\u00a0 The team has been working to update this tool, now known as ArcGIS Assistant<\/a>, which is currently in beta \u2013 we\u2019d love to hear your feedback on it.\u00a0 We also have partners, including GEO Jobe, whose Admin Tools<\/a> can be used for editing item JSON.<\/p>\n When editing item JSON in your ArcGIS Online and ArcGIS Enterprise organizations, be aware that these workflows are \u201cuse at your own risk\u201d.\u00a0 Making changes in one item may have impacts downstream \u2013 for example, editing a web map pop-up will affect the pop-ups in any web application that is consuming that particular web map.<\/p>\n <\/p>\n Q: <\/strong>As our ArcGIS Enterprise organization grows, it has become difficult to keep track of which services exist in which layers, which layers exist in which maps, etc.\u00a0 What work is being done to help this?<\/p>\n A: <\/strong>Currently we have partners who have solutions to help out with this; one solution that comes to mind is GEO Jobe\u2019s Admin Tools<\/a>.<\/p>\n This is also something we\u2019re actively looking into, with internal research into what is needed to make your ArcGIS Enterprise more manageable and accessible to both admins and.\u00a0 We\u2019d love to hear your use cases, as that feedback will help us develop a design that suits you and your organization\u2019s needs.<\/p>\n \u00a0<\/strong><\/p>\n Q:<\/strong> How can I share content between my ArcGIS Enterprise and ArcGIS Online organization?<\/p>\n A: <\/strong>Distributed collaboration will allow for you to share content between an ArcGIS Enterprise organization and other ArcGIS Enterprise organizations or an ArcGIS Online organization.\u00a0\u00a0 You can choose how you share your content, whether that be references to the original data source or copies of the data.\u00a0 You have full control over how you share those items between those organizations.\u00a0 For more ideas on how to use distributed collaboration in your organization, see our five ways to use distributed collaboration to share your data with others blog<\/a>.<\/p>\n <\/p>\n Q:<\/strong> How exactly are organizations using distributed collaboration between ArcGIS Online and ArcGIS Enterprise?<\/p>\n A:<\/strong> Distributed collaboration could be a solution when ArcGIS Enterprise is your system of record, sharing content into ArcGIS Online.\u00a0 For example, content can be promoted from Enterprise to Online for workers to use out in the field.\u00a0 Those edits can then be synchronized back to Online and, starting at 10.9, those edits can be synchronized back to Enterprise using two-way distributed collaboration<\/a>.<\/p>\n <\/p>\n Q:<\/strong> Will distributed collaboration sync ever be available in real-time (or at least close to it)?<\/p>\n A:<\/strong> There are technical limitations preventing this and distributed collaboration\u2019s intent is not to share data in real-time.\u00a0 This is why the minimum sync interval is one hour.<\/p>\n <\/p>\n Q:<\/strong> Can I set up a distributed collaboration between my ArcGIS Online and ArcGIS Enterprise organizations if my Enterprise is behind a firewall?<\/p>\n A:<\/strong> Absolutely!\u00a0 You will need to make sure that the network where ArcGIS Enterprise resides has outbound traffic allowed on port 443 so that it can communicate with ArcGIS Online.\u00a0 To get a bit deeper, this is because Enterprise will be making requests to Online and Online will only be responding \u2013 Online will never be making requests of Enterprise.<\/p>\n <\/p>\n Q:<\/strong> Is there any way to change the 1GB limit when sharing content with distributed collaboration?<\/p>\n A:<\/strong> When a sync takes place, we have intentionally limited the size of one item to 1GB and of an entire sync to 5GB. There is no way to change it at this point as this is the most performant size we are able to support.\u00a0 Files larger than this require a significantly long time to synchronize and have a higher probability of errors.\u00a0 This is something we\u2019re continuing to investigate further.<\/p>\n <\/p>\n Q:<\/strong> Currently distributed collaboration works by only updating the data with additions and deletes, rather than truncating and appending. Are there plans to support the truncate and append workflows for people moving data between databases?<\/p>\n A:<\/strong> Under the hood, distributed collaboration uses our replication technology, which relies on ObjectIDs.\u00a0 Truncating and appending would break the relationships with the ObjectIDs and the replication process.\u00a0 If you need this, distributed collaboration may not be the correct tool to move content.<\/p>\n <\/p>\n Q:<\/strong> How can I migrate content between environments, such as development to staging to production?<\/p>\n A:<\/strong> If you\u2019re looking to have a parallel environment for testing, it\u2019s important to think about if you need all content or just a representative set of content.\u00a0 For example, if you have 50 image services in your production environment, having five in your QA environment is likely to be an accurate representation for testing purposes.<\/p>\n If you\u2019re looking to migrate the content between environments, the group import\/export functionality<\/a> is worth looking into.\u00a0 Introduced at 10.8.1, currently hosted content, web maps, configurable applications, and Web AppBuilder applications are supported but we are looking to include more types of content \u2013 such as ArcGIS Dashboards and ArcGIS Enterprise Sites and would love to hear your feedback.\u00a0 To read more on this, see our moving content across tiered ArcGIS Enterprise environments blog<\/a>.<\/p>\n Even if referenced services may need to be republished, web maps can still be copied regardless of if they contain referenced or hosted services.\u00a0 Cloning can also be accomplished using the ArcGIS API for Python<\/a>.\u00a0 If you are looking to duplicate your entire ArcGIS Enterprise, you may want to consider using the WebGIS DR utility<\/a>.\u00a0 More on this can be found in our migrate to a new machine in ArcGIS Enterprise using the WebGISDR tool blog<\/a>.<\/p>\n This is all depends on what you\u2019re testing and what you\u2019re hoping to validate with these environments.<\/p>\n <\/p>\n Q:<\/strong> How do I migrate applications from ArcGIS Online to ArcGIS Enterprise?<\/p>\n A:<\/strong> Before migrating any applications, it\u2019s important to consider if that ArcGIS Online application is available in ArcGIS Enterprise.\u00a0 For example, ArcGIS Instant Apps were introduced in ArcGIS Online earlier this year, so they won\u2019t be available in ArcGIS Enterprise 10.7.1, which was released in 2019 – before Instant Apps existed.<\/p>\n Once you make sure the application you want to migrate is present in both ArcGIS Online and ArcGIS Enterprise, there\u2019s a couple of different ways you could look into migrating the application.\u00a0 Depending on the application, there\u2019s distributed collaboration (which has been described in previous questions).\u00a0 You could also look into the ArcGIS API for Python<\/a>, which has logic built into it that takes into account related layers, web maps, and web applications.\u00a0 If using notebooks, there are sample notebooks out there to help out with this.<\/p>\n <\/p>\nGeneral<\/h2>\n
Architecture and Installation<\/h2>\n
Security<\/h2>\n
Administration<\/h2>\n
Services and Data<\/h2>\n
Migration<\/h2>\n
ArcGIS Enterprise on Kubernetes<\/h2>\n
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