{"id":1521332,"date":"2022-06-23T11:02:24","date_gmt":"2022-06-23T18:02:24","guid":{"rendered":"https:\/\/www.esri.com\/arcgis-blog\/?post_type=blog&p=1521332"},"modified":"2022-06-23T11:02:13","modified_gmt":"2022-06-23T18:02:13","slug":"verifying-your-email-address","status":"publish","type":"blog","link":"https:\/\/www.esri.com\/arcgis-blog\/products\/arcgis-online\/administration\/verifying-your-email-address","title":{"rendered":"Verifying your email address in ArcGIS Online"},"author":6691,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":""},"categories":[37501],"tags":[43671,42641,764502,765092,764082],"industry":[],"product":[36551],"class_list":["post-1521332","blog","type-blog","status-publish","format-standard","hentry","category-administration","tag-administration","tag-arcgis-online","tag-authentication","tag-whats-new-june-2022","tag-whats-new-march-2022","product-arcgis-online"],"acf":{"short_description":"Verifying that email addresses are valid helps ArcGIS Online users and administrators receive critical information from ArcGIS Online.","flexible_content":[{"acf_fc_layout":"content","content":"

New in the March 2022 update and expanded in the June 2022 update of ArcGIS Online is the ability of organization members to verify their email addresses.<\/p>\n

Verifying that email addresses are valid helps ArcGIS Online users and administrators receive critical information from ArcGIS Online, such as password resets and account changes. Verifying email address is optional and while users will be periodically prompted to verify email address while signing in, it will be possible to continue to sign in without verifying email.\u00a0 Skipping email verification will not affect future attempts at signing in.<\/p>\n

Here are the two ways by which users can verify their email.<\/p>\n

Verifying email address from the My settings page<\/h3>\n"},{"acf_fc_layout":"image","image":{"ID":1521372,"id":1521372,"title":"Verify from My settings","filename":"email1.png","filesize":88473,"url":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email1.png","link":"https:\/\/www.esri.com\/arcgis-blog\/products\/arcgis-online\/administration\/verifying-your-email-address\/email1","alt":"My settings > General > Email > Verify email","author":"6691","description":"","caption":"","name":"email1","status":"inherit","uploaded_to":1521332,"date":"2022-03-21 21:18:53","modified":"2022-03-21 21:20:16","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.esri.com\/arcgis-blog\/wp-includes\/images\/media\/default.png","width":1604,"height":986,"sizes":{"thumbnail":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email1-213x200.png","thumbnail-width":213,"thumbnail-height":200,"medium":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email1.png","medium-width":425,"medium-height":261,"medium_large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email1.png","medium_large-width":768,"medium_large-height":472,"large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email1.png","large-width":1604,"large-height":986,"1536x1536":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email1-1536x944.png","1536x1536-width":1536,"1536x1536-height":944,"2048x2048":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email1.png","2048x2048-width":1604,"2048x2048-height":986,"card_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email1-756x465.png","card_image-width":756,"card_image-height":465,"wide_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email1.png","wide_image-width":1604,"wide_image-height":986}},"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"image","image":{"ID":1521382,"id":1521382,"title":"Verify email","filename":"email2.png","filesize":92567,"url":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email2.png","link":"https:\/\/www.esri.com\/arcgis-blog\/products\/arcgis-online\/administration\/verifying-your-email-address\/email2","alt":"Send verification email > Enter verification code > Verify","author":"6691","description":"","caption":"","name":"email2","status":"inherit","uploaded_to":1521332,"date":"2022-03-21 21:19:12","modified":"2022-03-21 21:21:37","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.esri.com\/arcgis-blog\/wp-includes\/images\/media\/default.png","width":1401,"height":1008,"sizes":{"thumbnail":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email2-213x200.png","thumbnail-width":213,"thumbnail-height":200,"medium":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email2.png","medium-width":363,"medium-height":261,"medium_large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email2.png","medium_large-width":768,"medium_large-height":553,"large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email2.png","large-width":1401,"large-height":1008,"1536x1536":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email2.png","1536x1536-width":1401,"1536x1536-height":1008,"2048x2048":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email2.png","2048x2048-width":1401,"2048x2048-height":1008,"card_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email2-646x465.png","card_image-width":646,"card_image-height":465,"wide_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email2.png","wide_image-width":1401,"wide_image-height":1008}},"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"

To verify your email address from the My settings page, go to your user dropdown menu on the top right of the website and click My settings<\/strong>.\u00a0 In the My settings page, click\u00a0Verify email<\/strong>\u00a0and click\u00a0Send verification email<\/strong>. When you receive the email with a verification code (check your spam folder!), enter it in the\u00a0Verification code<\/strong>\u00a0text box and click\u00a0Verify<\/strong>. Click\u00a0Continue<\/strong>\u00a0to return to the My settings page. Email verification is always optional\u2014click Skip for now<\/strong> to return to the My settings page if you do not want to verify your email address.<\/p>\n

Verifying email address during Sign In<\/h3>\n

Users will be periodically prompted to verify their email address while signing in.<\/p>\n"},{"acf_fc_layout":"image","image":{"ID":1523322,"id":1523322,"title":"email4","filename":"email4.png","filesize":80927,"url":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email4.png","link":"https:\/\/www.esri.com\/arcgis-blog\/products\/arcgis-online\/administration\/verifying-your-email-address\/email4","alt":"","author":"6691","description":"","caption":"","name":"email4","status":"inherit","uploaded_to":1521332,"date":"2022-03-22 16:28:32","modified":"2022-03-22 16:28:32","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.esri.com\/arcgis-blog\/wp-includes\/images\/media\/default.png","width":1376,"height":646,"sizes":{"thumbnail":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email4-213x200.png","thumbnail-width":213,"thumbnail-height":200,"medium":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email4.png","medium-width":464,"medium-height":218,"medium_large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email4.png","medium_large-width":768,"medium_large-height":361,"large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email4.png","large-width":1376,"large-height":646,"1536x1536":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email4.png","1536x1536-width":1376,"1536x1536-height":646,"2048x2048":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email4.png","2048x2048-width":1376,"2048x2048-height":646,"card_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email4-826x388.png","card_image-width":826,"card_image-height":388,"wide_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email4.png","wide_image-width":1376,"wide_image-height":646}},"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"

To verify email if prompted during sign in, click Verify email<\/strong>\u00a0and click\u00a0Send verification email<\/strong>. When you receive the email with a verification code (check your spam folder!), enter it in the\u00a0Verification code<\/strong>\u00a0text box and click\u00a0Verify<\/strong>. Click\u00a0Continue<\/strong> to complete signing in. Email verification is optional\u2014click Skip for now<\/strong> to return to complete signing in if you do not want to verify your email address.<\/p>\n

 <\/p>\n

Here are some answers to questions you may have on email verification.<\/p>\n

Is email verification required?<\/h3>\n

Email verification is optional, though encouraged.\u00a0 If you are prompted to verify your email address during sign in, you can click on Skip for now <\/strong>to proceed without verifying your email.\u00a0 Even if you sent yourself a verification email, you can click on Skip for now<\/strong> in the panel asking for the verification code if you are not able to retrieve it for any reason.\u00a0 It\u2019s always a good idea to check your email spam folder in this scenario!<\/p>\n

Are there some accounts where email verification is not available?<\/h3>\n

Email verification is not available for members of Education subscriptions though it is available for administrators.\u00a0 It is also not available for members who do not have an email address.<\/p>\n

Will I be prompted to verify my email address while signing in to my apps?<\/h3>\n

Since the June 2022 update, email verification prompts are displayed while signing in to apps along with the option to skip verification.<\/p>\n

Will I be locked out of my account if I don\u2019t verify my email address?<\/h3>\n

Email verification is optional. Skipping email verification will not affect future attempts at signing in.<\/p>\n

My email address is incorrect. What do I do?<\/h3>\n

If your email address is incorrect, contact your organization administrator to have it fixed.\u00a0 Administrators can modify their own email addresses<\/a> as well as the email addresses of their organization’s members<\/a>.<\/p>\n

How does email verification work if I have multiple ArcGIS Online accounts?<\/h3>\n

If you have multiple ArcGIS Online accounts, you would have to verify your email address in each account.<\/p>\n

What if I want to encourage email verification in my organization?<\/h3>\n

As an organization administrator, you may recognize the security benefits of having your members verify their email addresses.\u00a0 If you\u2019d like to encourage your members to verify their email address, you can do so by sharing this blog article with them and asking them to go to their Settings page to verify their email address.\u00a0 You can also go to Organization Settings > Security > Email Verification to set up your organization to always prompt members with unverified email addresses.<\/p>\n"},{"acf_fc_layout":"image","image":{"ID":1632852,"id":1632852,"title":"Always prompt members with unverified email addresses","filename":"email-2.png","filesize":17311,"url":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email-2.png","link":"https:\/\/www.esri.com\/arcgis-blog\/products\/arcgis-online\/administration\/verifying-your-email-address\/email-2-2","alt":"Always prompt members with unverified email addresses","author":"6691","description":"","caption":"","name":"email-2-2","status":"inherit","uploaded_to":1521332,"date":"2022-06-23 17:36:45","modified":"2022-06-23 17:37:17","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.esri.com\/arcgis-blog\/wp-includes\/images\/media\/default.png","width":1475,"height":294,"sizes":{"thumbnail":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email-2-213x200.png","thumbnail-width":213,"thumbnail-height":200,"medium":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email-2.png","medium-width":464,"medium-height":92,"medium_large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email-2.png","medium_large-width":768,"medium_large-height":153,"large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email-2.png","large-width":1475,"large-height":294,"1536x1536":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email-2.png","1536x1536-width":1475,"1536x1536-height":294,"2048x2048":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email-2.png","2048x2048-width":1475,"2048x2048-height":294,"card_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email-2-826x165.png","card_image-width":826,"card_image-height":165,"wide_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2022\/03\/email-2.png","wide_image-width":1475,"wide_image-height":294}},"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"

This blog article was originally published on March 22, 2022, and has been updated.<\/em><\/p>\n"}],"authors":[{"ID":6691,"user_firstname":"Sentha","user_lastname":"Sivabalan","nickname":"sentha","user_nicename":"sentha","display_name":"Sentha Sivabalan","user_email":"ssivabalan@esri.com","user_url":"","user_registered":"2018-03-02 00:18:43","user_description":"Program Manager in the ArcGIS Online team, co-creating content, member and organization management workflows that are continually tailored to make our users successful.","user_avatar":""}],"related_articles":"","card_image":false,"wide_image":false},"yoast_head":"\nVerifying your email address in ArcGIS Online<\/title>\n<meta name=\"description\" content=\"Verifying that email addresses are valid helps ArcGIS Online users and administrators receive critical information from ArcGIS Online.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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