{"id":1733182,"date":"2022-10-13T15:08:36","date_gmt":"2022-10-13T22:08:36","guid":{"rendered":"https:\/\/www.esri.com\/arcgis-blog\/?post_type=blog&p=1733182"},"modified":"2022-11-18T16:19:00","modified_gmt":"2022-11-19T00:19:00","slug":"recent-microsoft-net-update-resulting-in-arcgis-pro-2-8-and-2-9-crash-when-changing-symbology","status":"publish","type":"blog","link":"https:\/\/www.esri.com\/arcgis-blog\/products\/arcgis-pro\/announcements\/recent-microsoft-net-update-resulting-in-arcgis-pro-2-8-and-2-9-crash-when-changing-symbology","title":{"rendered":"Recent Microsoft .NET Update Resulting in ArcGIS Pro 2.8 and 2.9 Crash When Changing Symbology"},"author":8932,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":""},"categories":[37101],"tags":[767472,29911,24361,38431],"industry":[],"product":[36561],"class_list":["post-1733182","blog","type-blog","status-publish","format-standard","hentry","category-announcements","tag-crash","tag-help","tag-patch","tag-support","product-arcgis-pro"],"acf":{"authors":[{"ID":8932,"user_firstname":"Kory","user_lastname":"Kramer","nickname":"Kory Kramer","user_nicename":"kkramer","display_name":"Kory Kramer","user_email":"KKramer@esri.com","user_url":"","user_registered":"2019-02-11 14:26:30","user_description":"Kory Kramer is a Product Manager for ArcGIS Pro, collaborating across multiple teams to contribute to the direction of product development. He is dedicated to listening to users and finding ways to convert that feedback into a product that continues to add customer value. In his free time, he tries to get outside as much as possible \u2013 often on trails, sometimes on a bike. He has recently started composting and is trying to get bats to take up residence in his backyard bat house.","user_avatar":""}],"short_description":"Learn how to resolve a crash in ArcGIS Pro 2.8.x and 2.9.x when changing symbology caused by recent Microsoft update. ","flexible_content":[{"acf_fc_layout":"content","content":"

Summary<\/h2>\n

Recent Microsoft cumulative updates result in a crash for ArcGIS Pro 2.8.x and 2.9.x users when changing symbology. This post provides additional information about the crash and what Esri recommends that customers do.<\/p>\n

What is causing the crash?<\/h2>\n

This issue is caused by an update in the .NET 4.8.x framework and only affects ArcGIS Pro 2.8.x and 2.9.x users who have the Microsoft cumulative updates applied on their machine.<\/p>\n

Users will encounter this issue if they access any symbol gallery or color gallery except the one located in the Catalog view. Most of the time, the crash will occur when opening the symbol gallery in the symbology pane (for example, by clicking a symbol patch in the Contents pane). Other common scenarios that will cause the crash are opening the color picker for a symbol patch in the Contents pane or accessing any symbol picker from the ribbon.<\/p>\n

Does this affect the ArcGIS Pro 3.0 release?<\/h2>\n

No. ArcGIS Pro 3.0.x is built on .NET 6, therefore it is not affected by this recent Microsoft update.<\/p>\n

What is Esri recommending that customers do?<\/h2>\n

Since ArcGIS Pro 3.0.x is built on .NET 6, this issue can be resolved by upgrading to ArcGIS Pro 3.0 or later.<\/p>\n

Note that ArcGIS Pro 3.0 is a major release. When upgrading from ArcGIS Pro 2.x, customers should review and understand the following documentation before moving to 3.x:<\/p>\n