"},{"ID":28641,"user_firstname":"Lingtao","user_lastname":"Xie","nickname":"Lingtao","user_nicename":"lxie","display_name":"Lingtao Xie","user_email":"lxie@esri.com","user_url":"","user_registered":"2020-04-22 15:58:28","user_description":"Lingtao is a Product Engineer for ArcGIS Notebooks. Her work focuses on notebook runtimes, web tools, and notebook samples. Prior to this role, Lingtao worked in Esri Technical Support as a subject matter expert in APIs and SDKs.","user_avatar":"
"},{"ID":7561,"user_firstname":"Bill","user_lastname":"Major","nickname":"bmajor","user_nicename":"bmajor","display_name":"Bill Major","user_email":"bmajor@esri.com","user_url":"","user_registered":"2018-03-22 19:23:54","user_description":"Bill is a lead software development engineer on the ArcGIS Enterprise team, focused on ArcGIS Notebooks, security, Kubernetes, and framework development.","user_avatar":"
"}],"short_description":"Service webhooks allow organization to create automated and integrative workflows that use feature services and geoprocessing services.","flexible_content":[{"acf_fc_layout":"content","content":"ArcGIS Enterprise 11.1 introduces support for feature service and geoprocessing service webhooks. Service webhooks allow organizations to create automated and integrative workflows or modify existing workflows to be more efficient.<\/p>\n
In their plenary demonstration, Lingtao and Bill explore the following ways an ArcGIS Enterprise organization using the Citizen Problem Reporter<\/a> application can integrate the capabilities of service webhooks into their workflows:<\/p>\n Since the Citizen Problem Reporter application provides community members 24\/7 access to their city, the city needs to efficiently handle their incoming requests and submit accompanying work orders. Lingtao shows how the city can automate this process by integrating feature service webhooks into their workflow.<\/p>\n"},{"acf_fc_layout":"sidebar","content":" The Citizen Problem Reporter<\/a> application allows citizens in a community to submit non-emergency requests, such as fallen trees or graffiti, to the city.<\/p>\n","image_reference":false,"layout":"standard","image_reference_figure":"","snippet":"","spotlight_name":"","section_title":"","position":"Center","spotlight_image":false},{"acf_fc_layout":"content","content":" Lingtao begins her demonstration by logging into the city\u2019s ArcGIS Server Administrator API Directory to create a feature service webhook. She navigates to the feature service that powers the Citizen Problem Reporter app and creates a webhook that subscribes to the FeaturesCreated event trigger. A new feature is created whenever a new request is submitted through the reporter application, which triggers her webhook. Lingtao also sets the hook URL to point to the Power Automate Flow she created to act as the webhook receiver.<\/p>\n"},{"acf_fc_layout":"image","image":{"ID":1868072,"id":1868072,"title":"feature service webhook configuration","filename":"fs.png","filesize":294804,"url":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2023\/03\/fs.png","link":"https:\/\/www.esri.com\/arcgis-blog\/products\/arcgis-enterprise\/administration\/dev-summit-2023-automate-workflows-with-service-webhooks-in-arcgis-enterprise\/fs-3","alt":"","author":"15561","description":"","caption":"Figure 1: A feature service webhook resource page. The webhook, new_citizen_requests, is configured to trigger whenever a new feature is created.","name":"fs-3","status":"inherit","uploaded_to":1868062,"date":"2023-03-07 18:14:54","modified":"2023-03-07 18:26:08","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.esri.com\/arcgis-blog\/wp-includes\/images\/media\/default.png","width":2145,"height":1062,"sizes":{"thumbnail":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2023\/03\/fs-213x200.png","thumbnail-width":213,"thumbnail-height":200,"medium":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2023\/03\/fs.png","medium-width":464,"medium-height":230,"medium_large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2023\/03\/fs.png","medium_large-width":768,"medium_large-height":380,"large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2023\/03\/fs.png","large-width":1920,"large-height":951,"1536x1536":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2023\/03\/fs-1536x760.png","1536x1536-width":1536,"1536x1536-height":760,"2048x2048":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2023\/03\/fs-2048x1014.png","2048x2048-width":2048,"2048x2048-height":1014,"card_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2023\/03\/fs-826x409.png","card_image-width":826,"card_image-height":409,"wide_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2023\/03\/fs-1920x951.png","wide_image-width":1920,"wide_image-height":951}},"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":" Now that she has created her feature service webhook, any new request submitted from the app will trigger the webhook and prompt her Flow into action.<\/p>\n Lingtao\u2019s Power Automate Flow sets off a series of events whenever her feature service webhook is triggered:<\/p>\n Now that she has created her feature service webhook, Lingtao needs to confirm that its integrated successfully into the city\u2019s workflow. She switches over to the Citizen Problem Reporter application on her phone and submits a new request, reporting on a fallen tree blocking a hiking trail.<\/p>\n"},{"acf_fc_layout":"image","image":{"ID":1868102,"id":1868102,"title":"citizen problem reporter submitted request","filename":"3_submitted_request.png","filesize":240909,"url":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2023\/03\/3_submitted_request.png","link":"https:\/\/www.esri.com\/arcgis-blog\/products\/arcgis-enterprise\/administration\/dev-summit-2023-automate-workflows-with-service-webhooks-in-arcgis-enterprise\/3_submitted_request","alt":"","author":"15561","description":"","caption":"Figure 3: The submitted Citizen Problem Reporter request, with an attached image of a fallen tree on a hiking trail.","name":"3_submitted_request","status":"inherit","uploaded_to":1868062,"date":"2023-03-07 18:42:25","modified":"2023-03-07 18:44:22","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.esri.com\/arcgis-blog\/wp-includes\/images\/media\/default.png","width":1169,"height":1555,"sizes":{"thumbnail":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2023\/03\/3_submitted_request-213x200.png","thumbnail-width":213,"thumbnail-height":200,"medium":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2023\/03\/3_submitted_request.png","medium-width":196,"medium-height":261,"medium_large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2023\/03\/3_submitted_request.png","medium_large-width":768,"medium_large-height":1022,"large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2023\/03\/3_submitted_request.png","large-width":812,"large-height":1080,"1536x1536":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2023\/03\/3_submitted_request-1155x1536.png","1536x1536-width":1155,"1536x1536-height":1536,"2048x2048":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2023\/03\/3_submitted_request.png","2048x2048-width":1169,"2048x2048-height":1555,"card_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2023\/03\/3_submitted_request-350x465.png","card_image-width":350,"card_image-height":465,"wide_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2023\/03\/3_submitted_request-812x1080.png","wide_image-width":812,"wide_image-height":1080}},"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":" After submitting her request, Lingtao shows that a new work order matching her request was created in Microsoft Dynamics and that she received a confirmation email for her submission. Her feature service webhook is working properly and the organization can now efficiently submit work order requests. She hands her presentation off to Bill, who shows how the city can leverage geoprocessing webhooks to automate the quality control on incoming work orders.<\/p>\n Community members can use the Citizen Problem Reporter application to submit non-emergency requests whenever, and wherever, they are encountered. However, there are instances where community members may report on a non-emergency occurring outside of city limits, or multiple community members may submit a report for the same event. With these factors in mind, the city requires a form of quality control to ensure each request is unique and actionable for the city\u2019s field teams. Bill shows how he created a geoprocessing service and webhook to efficiently handle this work with no human intervention.<\/p>\n Before his demonstration, Bill created a Python script that performs two key functions:<\/p>\n He published this script tool as a geoprocessing service, which acts as the quality control for incoming work orders. Using a Power Automate Flow, this service runs each time a new work order record is inserted into the work order table.<\/p>\n The Flow Bill created listens for new work order records being inserted into Microsoft Dynamics in a Submitted state. When a new record meets the criteria, the Flow runs the geoprocessing service.<\/p>\n"},{"acf_fc_layout":"image","image":{"ID":1868122,"id":1868122,"title":"geoprocesing service flow","filename":"geoprocesing-service-flow.png","filesize":107647,"url":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2023\/03\/geoprocesing-service-flow.png","link":"https:\/\/www.esri.com\/arcgis-blog\/products\/arcgis-enterprise\/administration\/dev-summit-2023-automate-workflows-with-service-webhooks-in-arcgis-enterprise\/geoprocesing-service-flow","alt":"","author":"15561","description":"","caption":"Figure 6: The Flow for the geoprocessing service that, when a new work order record is inserted into the work order table in Microsoft Dynamics in a Submitted state, will run the geoprocessing service.","name":"geoprocesing-service-flow","status":"inherit","uploaded_to":1868062,"date":"2023-03-07 18:54:56","modified":"2023-03-08 20:17:35","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.esri.com\/arcgis-blog\/wp-includes\/images\/media\/default.png","width":780,"height":409,"sizes":{"thumbnail":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2023\/03\/geoprocesing-service-flow-213x200.png","thumbnail-width":213,"thumbnail-height":200,"medium":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2023\/03\/geoprocesing-service-flow.png","medium-width":464,"medium-height":243,"medium_large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2023\/03\/geoprocesing-service-flow.png","medium_large-width":768,"medium_large-height":403,"large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2023\/03\/geoprocesing-service-flow.png","large-width":780,"large-height":409,"1536x1536":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2023\/03\/geoprocesing-service-flow.png","1536x1536-width":780,"1536x1536-height":409,"2048x2048":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2023\/03\/geoprocesing-service-flow.png","2048x2048-width":780,"2048x2048-height":409,"card_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2023\/03\/geoprocesing-service-flow.png","card_image-width":780,"card_image-height":409,"wide_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2023\/03\/geoprocesing-service-flow.png","wide_image-width":780,"wide_image-height":409}},"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":" While this Flow helps automate quality control, the work order system needs to know when the geoprocessing job is finished so that the work order’s status can be updated. To do this, Bill needs to leverage the capabilities of geoprocessing webhooks.<\/p>\n Bill created a geoprocessing webhook for his quality control service, which triggers whenever the quality control job finishes. He also created a second Flow to act as the webhook receiver. Whenever the webhook triggers, his second Flow parses the webhook payload for job information and updates the work order record with its proper validation status.<\/p>\n"},{"acf_fc_layout":"sidebar","content":"\n
Improve the request-to-work order pipeline using feature service webhooks<\/h2>\n
Creating a feature service webhook<\/h3>\n
Automating work order submissions with Power Automate<\/h3>\n
\n
Testing feature service webhook integration<\/h3>\n
Automate quality control using geoprocessing service webhooks<\/h2>\n
Creating a geoprocessing service<\/h3>\n
\n
\n
Running the geoprocessing service<\/h3>\n
Creating a geoprocessing service webhook<\/h3>\n