{"id":2417902,"date":"2024-07-09T06:48:05","date_gmt":"2024-07-09T13:48:05","guid":{"rendered":"https:\/\/www.esri.com\/arcgis-blog\/?post_type=blog&p=2417902"},"modified":"2024-09-30T12:59:03","modified_gmt":"2024-09-30T19:59:03","slug":"gis-request-management-solution-released","status":"publish","type":"blog","link":"https:\/\/www.esri.com\/arcgis-blog\/products\/arcgis-solutions\/announcements\/gis-request-management-solution-released","title":{"rendered":"GIS Request Management solution released"},"author":335272,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":""},"categories":[37101,37141,22841],"tags":[313412,775742,775732],"industry":[],"product":[42661],"class_list":["post-2417902","blog","type-blog","status-publish","format-standard","hentry","category-announcements","category-decision-support","category-local-government","tag-arcgis-solutions","tag-gis-managers","tag-gis-requests","product-arcgis-solutions"],"acf":{"short_description":"The GIS Request Management solution helps enrich organizational engagement and improve GIS program performance.","flexible_content":[{"acf_fc_layout":"content","content":"

ArcGIS Solutions helps you make the most of your GIS by providing purpose-driven, industry-specific configurations of ArcGIS.<\/span><\/span><\/em><\/p>\n

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You\u2019re asked to justify the value of your GIS program, or it will be cut. Can you do it? An employee leaves, and you want to hire a replacement, but your director asks you to prove the need. Do you know how to quantify the value of the vacant position? Through the grapevine, you hear that folks are not happy with the customer service your program provides. How can you address an issue if you aren\u2019t aware of it? For a GIS program manager, just thinking about these situations is scary. But these questions aren\u2019t intended to be scare tactics; they are actual situations that happened to real people. If they happen to you, are you ready with your answers?<\/p>\n

The long-term success of your GIS program depends on how well you can demonstrate that your work aligns with program goals and your organization\u2019s overall business objectives. Providing quantifiable data showcases the direct positive impact that GIS has on business outcomes and clearly communicates to executives the value of GIS. But if you lack a broad understanding of how GIS contributes to business outcomes and can\u2019t provide this information, you risk losing executive support.<\/p>\n

So again, are you ready with your answers? If you hesitated even a little bit, then you\u2019ll be happy to learn that our new GIS Request Management solution has capabilities that can help you bridge the divide.<\/p>\n"},{"acf_fc_layout":"content","content":"

Enrich organizational engagement<\/strong>\u00a0<\/strong><\/p>\n

Maybe your CIO or IT director is thinking about consolidating IT services and service providers and transferring the systems to a larger IT organization. Or perhaps your organization is undergoing deep budget cuts, and executives see GIS as fractured or redundant. As a GIS manager, you\u2019re at a crossroads. Either you come out of your technical comfort zone and quickly learn to think strategically about outcomes and business value, or you risk losing employees, funding, or even your entire program.<\/p>\n

How can the GIS Request Management solution help? The solution includes several pre- or partially configured apps that help drive increased participation and collaboration in your organization:<\/p>\n