{"id":2939810,"date":"2025-09-16T03:35:17","date_gmt":"2025-09-16T10:35:17","guid":{"rendered":"https:\/\/www.esri.com\/arcgis-blog\/?post_type=blog&p=2939810"},"modified":"2025-09-17T08:04:21","modified_gmt":"2025-09-17T15:04:21","slug":"from-seams-to-seamless-unifying-multi-agency-field-operations","status":"publish","type":"blog","link":"https:\/\/www.esri.com\/arcgis-blog\/products\/arcgis-mission\/field-mobility\/from-seams-to-seamless-unifying-multi-agency-field-operations","title":{"rendered":"From Seams to Seamless: Unifying Multi-Agency Field Operations"},"author":312742,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":""},"categories":[23261,24371],"tags":[],"industry":[],"product":[562122],"class_list":["post-2939810","blog","type-blog","status-publish","format-standard","hentry","category-field-mobility","category-public-safety","product-arcgis-mission"],"acf":{"authors":[{"ID":360332,"user_firstname":"Ken","user_lastname":"Stowell","nickname":"Ken Stowell","user_nicename":"kstowellesri-com_publicsafety","display_name":"Ken Stowell","user_email":"kstowell@esri.com","user_url":"https:\/\/www.esri.com\/about\/newsroom\/author\/stowell_ken\/","user_registered":"2024-08-16 22:24:03","user_description":"Ken Stowell, Esri's account executive for Field Operations, joined the company in 2022, after 20 years of increasing responsibility in defense and law enforcement intelligence operations. He is a veteran of the US Army and worked in multiple federal agencies. His last role was as a supervisory intelligence analyst in the Federal Bureau of Investigation. Currently, he assists public safety entities leverage the power of ArcGIS to overcome field mobility challenges. Stowell holds an MBA (concentration: management) from Rockhurst University in Kansas City, Missouri, and a BSBA from the University of Maryland GC.","user_avatar":""},{"ID":349432,"user_firstname":"Tosia","user_lastname":"Shall","nickname":"Tosia Shall","user_nicename":"tshall","display_name":"Tosia Shall","user_email":"tshall@esri.com","user_url":"","user_registered":"2023-11-28 19:03:21","user_description":"Tosia Shall has been with Esri for over 25 years, helping customers effectively implement GIS to empower rapid, more informed decision-making. She is a Senior Solution Engineer supporting Federal Law Enforcement customers on the Public Safety Team, demonstrating how the ArcGIS System brings business value to address critical challenges facing our Federal Government customers.","user_avatar":""},{"ID":343582,"user_firstname":"Ryan","user_lastname":"Lindemann","nickname":"rlindemann","user_nicename":"rlindemann","display_name":"Ryan Lindemann","user_email":"rlindemann@esri.com","user_url":"","user_registered":"2023-08-01 17:55:51","user_description":"Ryan Lindemann is a Solution Engineer on Esri's Public Safety Team with a focus on federal, state, and local law enforcement and intelligence initiatives. Prior to joining Esri, Ryan was an intelligence analyst and instructor at the Federal Bureau of Investigation, where he designed and implemented interactive geospatial applications, solutions, and written intelligence products to support investigations, special events and operations. Ryan works out of his home office, near Chicago, Illinois.","user_avatar":""}],"related_articles":"","short_description":"How a Standalone ArcGIS Enterprise + ArcGIS Mission Keep Agencies in Sync ","flexible_content":[{"acf_fc_layout":"content","content":"

How a Standalone ArcGIS Enterprise + ArcGIS Mission Keep Agencies in Sync<\/em><\/p>\n

From parades to marathons, to disasters, or dignitary visits – multi\u2011agency events can unravel at the seams between jurisdictions, agencies, and contractors, creating holes or gaps in critical information. Radios amplify noise, normal chat threads fragment key pieces of information or remove context, and the full picture gets cloudy\u2026 sometimes almost as soon as an operation commences.<\/p>\n

The fix isn\u2019t another app. Consider simplifying through a shared environment that every partner already trusts. A host agency can deploy ArcGIS Enterprise to establish this dedicated, shared environment. This proven deployment pattern is well-suited for external collaboration and, when equipped with ArcGIS Mission, it provides integrated command and control capabilities for multi-agency field operations. The host agency invites partners to work in this platform without potentially compromising internal networks or sensitive data. Mobile personnel connect, enabling all parties to develop unified real-time situational awareness throughout events, while still adhering to the host organization\u2019s security policies.<\/p>\n

Consider it a secure collaboration zone<\/i><\/b>.<\/p>\n

Capabilities and Benefits of a Standalone Collaboration Zone<\/b><\/h3>\n

The collaboration zone<\/i><\/b> provides shared access to event common operating pictures (COPs), location awareness for mobile assets and personnel, field reporting, tasking, chat, and seamless maps and data updates, as needed.<\/p>\n

Because the collaboration zone\u2019s environment may be deployed either as a standalone environment or connected to your core environment, it will be configured to align with your security, data sharing, and editing requirements.<\/p>\n

Here <\/span>is what users can do and why it matters.<\/span><\/span>\u00a0<\/span><\/p>\n"},{"acf_fc_layout":"content","content":"

 <\/p>\n\n\n\n\n\n\n\n
\n

What Users Can Do<\/strong><\/h3>\n<\/td>\n

\n

Why It Matters\u00a0<\/strong><\/h3>\n<\/td>\n<\/tr>\n

See one live map<\/span>\u00a0<\/span><\/td>\nEveryone stays aligned as conditions and plans change for an event or multiple events<\/span>\u00a0<\/span><\/td>\n<\/tr>\n
Direct and monitor teams, tasks, and field observations, in real-time<\/span>\u00a0<\/span><\/td>\nInformation flows seamlessly between field and command elements, facilitating true shared situational awareness<\/span>\u00a0<\/span><\/td>\n<\/tr>\n
Capture every decision automatically<\/span>\u00a0<\/span><\/td>\nAll command and mobile activities are time and location-enabled for analysis, review, and compliance<\/span>\u00a0<\/span><\/td>\n<\/tr>\n
Onboard and remove partners in minutes<\/span><\/td>\nPre<\/span>\u2011<\/span>approved accounts enable efficient administration of partner login credentials and access permissions<\/span>\u00a0<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n"},{"acf_fc_layout":"content","content":"

What it Looks Like\u00a0<\/b><\/h3>\n

The solution is simple: an instance of ArcGIS Enterprise is made available to non-organization partners and is configured to share data, maps, and apps. The hosting organization governs what \u201chydrates\u201d this shared environment and associated access permissions.<\/p>\n

In ArcGIS, any environment can be hydrated with data from another ArcGIS environment. This data hydration is ideal for keeping organizations internally and externally aligned on foundational or other critical data. Options include automated and manual 1-way push processes between environments and the enablement of dynamic bidirectional read & write capabilities on select data. Field users leverage this data for decision-making and can send updates via mobile data capture workflows.<\/p>\n

Consider this high-level conceptual diagram for sharing data with the secure collaboration zone from an internal core ArcGIS system:<\/p>\n"},{"acf_fc_layout":"image","image":{"ID":2939835,"id":2939835,"title":"ArcGIS Mission Collaboration with ArcGIS Enterprise","filename":"image-3.png","filesize":46569,"url":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2025\/09\/image-3.png","link":"https:\/\/www.esri.com\/arcgis-blog\/products\/arcgis-mission\/field-mobility\/from-seams-to-seamless-unifying-multi-agency-field-operations\/image-3-29","alt":"Flowchart showing the connection between two data environments: * A blue box labeled \"Core ArcGIS Environment (Internal)\" containing authoritative, sensitive data and apps, with first-party access only, and the ability to select data sharing to the collaboration zone. A purple box labeled \"Collaboration Zone (Standalone)\" containing partner-accessible data and apps including Mission, invited web and mobile access, and is used for multi-agency field operations with shared COPs. An arrow labeled \"Select Data\" goes from the Core ArcGIS Environment to the Collaboration Zone. An arrow labeled \"Field Edits\" goes from the Collaboration Zone to the Core ArcGIS Environment.","author":"312742","description":"Figure 1. Conceptual diagram for data flows between a Core Environment and a standalone Collaboration Zone. ","caption":"","name":"image-3-29","status":"inherit","uploaded_to":2939810,"date":"2025-09-15 18:37:43","modified":"2025-09-15 18:38:20","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.esri.com\/arcgis-blog\/wp-includes\/images\/media\/default.png","width":785,"height":249,"sizes":{"thumbnail":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2025\/09\/image-3-213x200.png","thumbnail-width":213,"thumbnail-height":200,"medium":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2025\/09\/image-3.png","medium-width":464,"medium-height":147,"medium_large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2025\/09\/image-3.png","medium_large-width":768,"medium_large-height":244,"large":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2025\/09\/image-3.png","large-width":785,"large-height":249,"1536x1536":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2025\/09\/image-3.png","1536x1536-width":785,"1536x1536-height":249,"2048x2048":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2025\/09\/image-3.png","2048x2048-width":785,"2048x2048-height":249,"card_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2025\/09\/image-3.png","card_image-width":785,"card_image-height":249,"wide_image":"https:\/\/www.esri.com\/arcgis-blog\/app\/uploads\/2025\/09\/image-3.png","wide_image-width":785,"wide_image-height":249}},"image_position":"center","orientation":"horizontal","hyperlink":""},{"acf_fc_layout":"content","content":"

The result:<\/h4>\n
    \n
  • One Environment for Partners.<\/b> A collaboration zone environment \u2013 outside your core internal environment but still under your governance \u2013 that keeps everyone on the same live map, sparing partners the need to juggle separate systems or documents, screenshots, or other information to stay aligned with the host organization.<\/li>\n
  • Command That Matches Field Tempo.<\/b> Real-time field personnel locations, observations, tasks, and resource assignments keep teams aligned as command operations or field conditions evolve.<\/li>\n
  • A Clean After-Action Trail.<\/b> Messages, photos, geography covered, task outcomes, and collected information stay tied to place and time in one system to inform lessons learned, compliance, and disclosure.<\/li>\n<\/ul>\n

    Why ArcGIS Mission Sits at the Center of the Collaboration Zone<\/b><\/h3>\n

    ArcGIS Mission combines what multiple applications or group text messaging threads and email chains can\u2019t: real geo-enabled command and control. <\/b>It\u2019s a <\/b>single integrated system \u2013 providing tasking with accountability, live tracks and geofence alerts, team chat and map markups, file sharing, and an automatic record for debriefs and compliance. Although ArcGIS has many of these capabilities, ArcGIS Mission ties them together in an integrated place.\u00a0 A further benefit is that ArcGIS Mission seamlessly supports multiple ongoing missions at one time.<\/p>\n

    Best Practices for this Pattern \u2013 from Governance to Performance at Scale<\/b><\/h3>\n

    Governance Considerations<\/b><\/p>\n

      \n
    • Keep Separate Environments:<\/b> host interagency collaboration in a separate, standalone ArcGIS Enterprise environment, not your internal core environment.<\/li>\n
    • Right Access for the Right People:<\/b> use partner identity (SAML) where possible to facilitate access, otherwise issue time-bound built-in accounts in the collaboration zone. Manage permissions through groups and roles aligned to operational responsibilities \u2013 so partners see exactly what they need \u2013 and nothing they don\u2019t.<\/li>\n
    • ArcGIS Mission for Command & Control: <\/b>Create and execute plans for daily operations, special events, and incident response missions with operational security \u2013 add and remove partners on the fly as required.<\/li>\n
    • Share select data between the Core Environment and Collaboration Zone:<\/b> When sharing authoritative core data with your partners, share feature layer views to partner groups in the collaboration zone via one-way or read & write synchronization as required. Restrict sensitive fields and geographies; limit editing rights to what an operation requires.<\/li>\n<\/ul>\n

      Performance at Scale \u2013 Architect the Collaboration Zone Environment for Reliability<\/b><\/p>\n

        \n
      • Prioritize Real-Time and Mission Services:<\/b> Expect spikes and plan system headroom for the maximum number of concurrent users.<\/li>\n
      • Optimize Maps for Mobile Users: <\/b>Only include data needed for field operations and cache heavy base\/reference layers for faster draw times.<\/li>\n
      • Monitor the Vital Signs:<\/b> Track system throughput, errors, and latency; alert on system-critical KPIs before users encounter slowdown.<\/li>\n<\/ul>\n

        Start the Conversation<\/b><\/h3>\n

        We recommend bringing together your command and operations leaders along with your GIS team to discuss establishing a standalone collaboration zone for improving the coordination of interagency activities. Additionally, we recommend enabling the collaboration zone with the integrated command and control capabilities available in ArcGIS Mission. With ArcGIS Mission, organizations can plan, execute, and review field activities in one place. This provides participating parties with shared, real-time situational awareness throughout events by integrating mobile user location awareness, chats, tasks, and reports, throughout command and in the field. If you\u2019re already equipped, identify a pilot event, define success measures, and conduct a live test.<\/p>\n

        Don\u2019t go it alone<\/b><\/h3>\n

        Esri can help you test and evaluate any approach you wish to take. Not only is establishing a standalone ArcGIS Enterprise a proven pattern with real-world organizations, Esri has Professional Services and the Esri Partner Network to help you design, implement, and scale it to your use case. Contact your Esri account manager, advisor, project manager, or the authors of this blog, to learn more or discuss next steps.<\/p>\n"}],"show_article_image":false,"card_image":false,"wide_image":false},"yoast_head":"\nFrom Seams to Seamless: Unifying Multi-Agency Field Operations<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.esri.com\/arcgis-blog\/products\/arcgis-mission\/field-mobility\/from-seams-to-seamless-unifying-multi-agency-field-operations\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"From Seams to Seamless: Unifying Multi-Agency Field Operations\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.esri.com\/arcgis-blog\/products\/arcgis-mission\/field-mobility\/from-seams-to-seamless-unifying-multi-agency-field-operations\" \/>\n<meta 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